HT4847 how do I purchase iCloud storage for family plan membe?

My wife had her own iCloud storage upgrade but the card on her storage expired. Prior to the expiration I added her to iCloud family as a parent/guardian. Now, her storage upgrade has expired and she can't change it because she's on the family plan. She spoke to iCloud support and they said basically I have to buy it for her. How do I do that? Why must this be so hard? I've searched for solutions but can't seem to find Apple-authored solutuons that deal with this specific situation and don't see anywhere on my iphone where I can buy or share storage for her.

I should add...her iphone, when trying to change her icloud storage, still shows that her card has expired and only allows me to re-enter the CVV code. There doesn't seem to be any other option.

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I recently purchased icloud storage for my iPad Air. I want to store photos in the cloud and learn how to retrieve them. I need help.

I recently purchased iCloud storage for my iPad Air so that I can store my photos in the cloud. I don't know how to do this. I want to be able to retrieve them as well.

Hello Janet
With that iCloud storage that you purchased, is used for mainly for iCloud Backup for your iPad Air, app data as in games and documents for like iWork and other apps that save data locally within the app. Dealing with photos in your Photo Stream they actually do not count towards that storage plan. If you don’t think that the storage is going to work for you, then cancel the upgrade you just made.
iCloud: iCloud storage plan overview
http://support.apple.com/kb/PH12796
iCloud: Shared Photo Streams FAQ
http://support.apple.com/kb/HT5903
iCloud: Cancel your storage upgrade
http://support.apple.com/kb/PH12798
Regards,
-Norm G.

HT201238 How can I purchase iCloud storage as a gift for someone ?

I Want to purchase iCloud storage for someone as a gift.. Is that possible

The problem with this that it isn't a one-off payment. You have to give a credit card number, and then the monthly subscription is taken automatically until you cancel it. The credit card number would be the one in iTunes, so you couldn't use yours but then have theirs used to purchase songs or movies. Probably the only way would be for you to just give them the money, which isn't the nicest way of giving a gift.

Purchase iCloud storage for other users

Can I buy iCloud storage for other users?
Thank you.

To the best of my knowledge, purchased storage stays with Apple id it is purchased to. To the best of my knowledge, it is unlike itunes store, and is not obligated to comply with local laws/regulations for downloads.
I wish sometimes that people like you could create tips on do's and don'ts internationally, since we are all a bit shortsighted when it comes to Non our country situation. Unfortunately that tip here will die in the dark.
BTW, I think your switching store may backfire for you, but I am sure you were informed of that on the phone.
Question:
Is it possible to pay in EU for iCloud accounts valid in China (RMB) and in the US (USD)
They do not care( they will charge in acceptable units and card will take care of exchange rate), as long as card is accepted by corresponding store ( it is if it is on your file, and if not on file -you will find out as soon as you try to put it on it )
As in the end they will end up back in the EU.
What happens if you extend the storage in 1 country and then move to another country with a different currency and extend it again?
I think I already answered that one.

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I wanted to store more apps but it says i have to manage my account. I bought icloud storage for 20 but it remains not used because it does not open when i want some apps to be there.

Just open to "Settings > iCloud > Storage & Backup > Manage Storage" and choose and delete what you do not need anymore (e.g. old backups or app data of which do not need and use anymore).

HT4847 How to make enough iCloud storage

How to make enough iCloud storage? What would I need to delete?

Just open to "Settings > iCloud > Storage & Backup > Manage Storage" and choose and delete what you do not need anymore (e.g. old backups or app data of which do not need and use anymore).

How do I manage iCloud storage for videos?

Hello, my first question to Community..
I have recently purchased 25GB storage from iCloud, and in turn, i then attempted to download 2 movies (rental from iTunes). One of the movies downloaded fine and is available for playback, however the other will not download - a message displays telling me I do not have enough storage space. When viewing storage options I can see 15.5GB of 25 is available, however the iPad device storage says it has only 2GB available space.
Now I would expect a movie to be approx 1-2GB in size, but not sure if I can use the iCloud space for such a movie (rental) download or not. All advice welcomed! Thank you

No, you can not use the iCloud storage space for movie rentals. You have to free up space directly on your device to download the movie.

Purchase icloud storage for devices in different countries

Hi,
Just to relieve my system pressure. Was going to post a question. But I need to let out my grunts:
My experience with Apple is kinda written in blood. But for now I've got to live with it.
Well I'm a Globetrotter, so is my family. And Apple is not designed to have international support.
Accidental Damage: Don't buy that 'accidental damage' if you move around the globe. Isn't valid outside your region of purchase.
A good insurance or purchase through American Express is the secret to get a broken iPhone replaced.
AE replaced an broken iPhone and send me a replacement within 48 hours. Thats what I call service.
Purchase international models: Ask for it or double check what model you get. If you don't have an international model they (Apple Store) refuse to service it outside your region. Yes Apple and International Support is a joke. Only in the US the Apple Stores are great and understand we don't only stay, live and work in 1 country.
China service: Never, never service it in China. Mine got serviced (battery exchange) at an authorized service point for free.
Checked at the Apple Store in Shanghai, back home still had problems....Local Apple Store checked the phone....warranty voided.
6 months old iPhone slowly died in the month after. The suckers in China reinstalled something inside upside down and never registered it in the repair log.
Few months later back in China with the phone...No sir we didn't do it, we always register any repair.... Liars.
Microphone:
Now I've got an EU iPhone in China with the microphone very soft. Including 'Accidental Damage', Apple China refuse to support it. It was bought in Amsterdam. A firmware update fixed the problem partially thanks to US support.
But it's annoying my kid has to use a headset for six months until he's back home and get it serviced here.
And I don't want to buy him a Chinese iPhone, cause then he doesn't get service when he's back home.
Good, finally out of my system. And remember the US Apple employees have always been the positive exemption in the last 10 years or so.
So after the long story here comes my cross border question:
I want to extend the iCloud storage from Europe for my family.
Using different App-Stores was already a crime. Thanks again for the US support to help switching stores.
1 account is switched to the Chinese Appstore
1 account is switched to the US Appstore
Question:
Is it possible to pay in EU for iCloud accounts valid in China (RMB) and in the US (USD)
As in the end they will end up back in the EU.
What happens if you extend the storage in 1 country and then move to another country with a different currency and extend it again?

To the best of my knowledge, purchased storage stays with Apple id it is purchased to. To the best of my knowledge, it is unlike itunes store, and is not obligated to comply with local laws/regulations for downloads.
I wish sometimes that people like you could create tips on do's and don'ts internationally, since we are all a bit shortsighted when it comes to Non our country situation. Unfortunately that tip here will die in the dark.
BTW, I think your switching store may backfire for you, but I am sure you were informed of that on the phone.
Question:
Is it possible to pay in EU for iCloud accounts valid in China (RMB) and in the US (USD)
They do not care( they will charge in acceptable units and card will take care of exchange rate), as long as card is accepted by corresponding store ( it is if it is on your file, and if not on file -you will find out as soon as you try to put it on it )
As in the end they will end up back in the EU.
What happens if you extend the storage in 1 country and then move to another country with a different currency and extend it again?
I think I already answered that one.

How can I purchase more storage for assets?

What options do I have to upgrade my storage plan once I reach my limit?

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I recently deleted newly purchased icloud storage and all the files in icloud. How do I get it back or how do I get my money back for the icloud storage?

billcravens wrote:
I recently deleted newly purchased icloud storage
What?
and all the files in icloud.
What files did you have stored in iCloud?

I purchased additional storage for my phone not realizing it was storage for icloud. Can I get a refund?

I purchased additional storage for my phone not realizing it was storage for icloud. Can I get a refund?

You cannot buy additional storage for your iphone at all.
You can contact itunes support and ask if they will allow a refund.

HT4859 How can I restore a previous backup in iCloud storage for my iPad?

How can I restore a previous backup in iCloud storage for my iPad?

Restoring an iCloud backup requires you to first erase your iPad. If you have any newer data that you want to save you'll need to do that first. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on the iPad and when given the option, choose Restore from iPad backup.

I bought 500gb iCloud storage for ł30 with my macbook air, how to install it and will i still be charged a monthly fee?

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sebek104 wrote:
Iibought 500gb iCloud storage for ł30 with my macbook air, how to install it and will i still be charged a monthly fee?
There is no 500GB iCloud storage plan, 20, 200 or 1000 are the available plans.
What did you actually buy?

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I purchases additional storage for my iPad, but nothing goes into it and I keep having to delete things because it says my storage is almost full. Why can't I use the additional storage? And my iPad is running act remedy slow and shuts off often. : (

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Best of luck.

HT201318 Need help with being double charged on my icloud account when purchasing extra storage for my ipad

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I had this same problem on my 4S. I fixed it by restoring the phone to factory defaults. Previously, I had taken the additional step of restoring from backup but, as soon as I did, the problem returned. The fix is a hassle as I now have to reinstall my apps but at least I can manage mail on the phone.
The problem also occurred on my iPad2 but I'm not restoring it as it's a serious hassle (see above) and I don't actually read much mail on the device.
As a side note, I noticed incredibly high load averages (5+ processes for 1, 5, and 15 minutes; 12+ for 1 and 5 minutes at one point) as well as CPU usage that didn't drop below 15% (apparently all user processes, system seemed to be about normal). As could be expected, this also lead to incredibly rapid battery depletion.
I can't tell what processes were hogging the CPU as neither of my devices are jailbroken and Apple doesn't seem to like 'top' much.

HT4847 how do I purchase iCloud storage for family plan membe?

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