HT4847 how do I reduce my icloud storage

I do not need more than the free storage. How do I reduce it to 5gb

Welcome to the Apple Support Communities
If you want to downgrade the iCloud storage inmediately, contact with iCloud support > http://www.apple.com/support/icloud/contact
If you want to downgrade the iCloud storage just before the next pay, see "Downgrade your storage for the next plan year" > http://support.apple.com/kb/ph2615

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How can I reduce my iCloud storage?

Hi!
I keep getting alerts saying my icloud storage is almost full. How can I reduce my storage?

See http://support.apple.com/kb/ht4847.

HT4847 how do i cancel my icloud storage

I just mistakenly bought icloud storage and need to cancel it. How do I do this as it only gives me a download option for a year's time...

Welcome to the Apple Support Communities
Contact > http://www.apple.com/support/icloud/contact/

HT4847 How do I cancel an iCloud storage downgrade? I have 50gbs of storage, and received an alert that I'll be downgraded to 5gb tomorrow.

I got an email that my iCloud is going to be reduced to 5GB tomorrow. I have the $100 50 GB plan, but renewing it does not seem to be an option. I have 36GB of information saved. Do I have to downgrade to the 25GB plan (the largest downgrade offered) and delete 10GB of info? Can I renew my 50 GB plan? What will happen if I do nothing?

I have a similar (though not identical) problem (and I've posted a question about it) but I was never a MobileMe customer.
The full story is in the question I just posted. The upshot is that (per email I received within the last half hour) Apple arbitrarily downgraded me to a 5 GB free account saying that I had requested it, even though in fact I had never requested it. Quite the contrary, I had expected Apple to charge me for the full 15 GB option (for $20.00), which it did. The charge appears on the bank card statement I just accessed online. But the Apple device currently erroneously reports that I had "exceeded" my free 5 GB (even though I should have 15 GB of paid storage). Just to see if I could reset the device by upgrading to to the $20.00 plan (even though I really don't need to upgrade since I was already charged), I tried doing that via the storage menu under "Settings," but when I did that, the device showed that I was already on the $20.00 plan (contradicting the information on the earlier screen stating that I had exceeded the storage provisions of the free plan).
I'm hoping for help from the Apple communities and I've also contacted Apple support asking them to call me later this morning.
Thanks in advance.
Message was edited by: peaceandstrength

HT4847 How do I cancel my icloud storage purchase?

The email I received says I can cancel my icoud purchase for a full refund within 15 days of purchase by simply contacting Apple. I don't see a simple way to contact Apple.

Welcome to the Apple Support Communities
Contact > http://www.apple.com/support/icloud/contact/

Im losing my 5s ,i wanna get my photos n others storage back. How can i copy my icloud storage to a new devices or pc ? how can i download this ...anyone help me pleasee..., how to download the icloud storage to pc or new devices

Im losing my 5s ,i wanna get my photos n others storage back. How can i copy my icloud storage to a new devices or pc ? how can i download this ...anyone help me pleasee...

Hello. Anwers for 2 questions as below:
1. Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
Get help restoring from an iCloud backup - Apple Support
2. You can manage iCloud in system preference on Mac OS X or download control panel for Windows.

I had my iPhone stolen last night and now want to know how do I access my iCloud storage?

I had my iPhone stolen last night and now want to know how do I access my iCloud storage?

If you've wiped the device remotely then it is no longer associated.
You could also change the password for your Apple ID.

HT201318 How do I downgrade my iCloud storage and get a refund within the 15 days?

Help!
How do I downgrade my iCloud storage and get a refund within the 15 days?
I recently up-graded from 10 to 20GB in the middle of my storage plan, but I've changed my mind. How can I get a refund and revert my account back to its previous settings?

If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

Limited storage in iPhone so i bought 20g iCloud. how can i use this iCloud storage in my device to store music and photos?

I have a limited storage in iPhone so i bought 20g iCloud. how can i use this iCloud storage in my device to store music and photos?

Welcome to the Apple Community.
You could sign up for iTunes match and use iCloud photo library with optimisation enabled. The later will keep optimised photos on your device and iTunes match will let you access your whole collection and make room for newer content by removing older unplayed items.

How do I activate the iCloud storage I have purchased?

How do I activate the iCloud storage capacity I have purchased for use on my Mac OS 10.7.5?

The following is from this Apple document: iCloud: iCloud storage and backup overview
What iCloud backs up
You have important information on your iPhone, iPad, and iPod touch. iCloud automatically backs up your device over Wi-Fi every day while it’s turned on, locked, and connected to a power source. With your device information backed up in iCloud, you can easily set up a new device or restore information on one you already have.
Here’s what iCloud backs up:
Purchase history for music, movies, TV shows, apps, and booksYour iCloud backup includes information about the content you have purchased, but not the purchased content itself. When you restore from an iCloud backup, your purchased content is automatically downloaded from the iTunes Store, App Store, or iBooks Store. Some types of content aren’t downloaded automatically in all countries, and previous purchases may be unavailable if they have been refunded or are no longer available in the store. For more information, see the Apple Support article iTunes in the Cloud availability by country. Some types of content aren’t available in all countries. For more information, see the Apple Support article Which types of items can I buy in my country?.
Photos and videos in your Camera Roll
Device settings
App data
Home screen and app organization
iMessage, text (SMS), and MMS messages
Ringtones
Visual Voicemail
It does'nt increase the storage capability of your mobile device.
OT

HT4859 How do I get a iCloud storage refund?

How do I get an iCloud storage refund?

Too late for you, but...
Anyone in the UK who stmbled into this thread,
looking for the answer on how to get a refund on an unnecessary iCloud storage
upgrade, clik on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days to do this after purchase.
I found getting to the right place a puzzle that might stump a genius
at cryptic crossword puzzles.

TS4009 How do I get an iCloud storage refund

How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
What do I do?

You can cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

How do I get more iCloud storage

How can I gt more iCloud storage. I went o setting nd tied to buy but it didn't let me

See http://support.apple.com/kb/ph2615.

HT4847 I have bought extra iCloud storage, I have 23GB storage left but when I try to update FIFA 13 it says there isn't enough local storage!!! How do I use the iCloud storage?!?! Thank u

I Have bought extra iCloud storage, I have 23GB of storage left but when I try to update fifa13 it says there's isn't enough local storage?!?!

Thay's correct. Buying iCloud storage does not increase the local storage capacity of your iPad.
Your iPad will always have the 16, 32 or 64GB of storage you bought it with.
iCloud storage is space on Apple's iCloud servers - not on your device.
You'll need to clear some space on your iPad to make room for apps.

HT4847 How to free up more cloud storage space on my iPad.

To free up more storage space on my cloud I deleted loads of pictures, movies, apps, etc. I can't figure out how to get the cloud to open up the space I think I created. What am I missing. I drove an hour to the closest Apple store for answers, thought I had it when I left, now nothing seems to have made a difference. I must be missing something critical. Help...

Howdy piriac91!
Welcome to the Apple Support Communities Forum. Normally what I see in regard to backup issues with iCloud storage space has to do with photos and videos taken with the iOS device. I would recommend importing this media to your computer and deleting it off the device. You can resync this media once you have it safely stored on your computer. I have provided a couple articles that will help you with this issue. This first article I am including goes over what data is backed up. The second article will show you how to import your pictures to your computer for safe keeping. The last article, is just some basic information on how to manage your iCloud storage.
iCloud: Backup and restore overview
http://support.apple.com/kb/HT4859
iOS: Importing personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
iCloud: Managing your iCloud storage
http://support.apple.com/kb/ht4847
Cheers,
Jason H.

HT4847 how do I reduce my icloud storage

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