HT4847 how to buy more storage in my icloud

Dear Sir,
I tried to buy more storage to my i cloud account but i couldnt buy. because unknown error. I have a balance in my account. I tried somany ways to buy in ipad2, iphone, imac pro, nothing working, just giving unknown error or nothing. please help me fix this problem
this is my account: xxxxxxx
thank you
salman
<Edited By Host>

The issue that I have is that I am from Costa Rica and I use a gift card which still has enough balance but at the beginning when I tried to buy extra storage the system was giving me the following error message: an unknown error has occurred but later the error went away and it got changed by please contact apple support. I realized that I had a discrepancy in the name between the iTunes and Icloud account but then I synchronize the names but still has not gotten the extra storage. Do ou know a solution for this??

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HT4847 how to buy more storage in my icloud

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