HT4847 how to cancel icloud extra storage billing with 15 days?
On my receipt it says I may contact Apple to cancel my extra storage on icloud with 15 days but, there is no contact phone, e-mail, etc. Anyone know how to do this?
To ask for a refund, contact with the iCloud support > http://www.apple.com/support/icloud/contact If they don't provide help, contact directly with Apple > http://support.apple.com/kb/HE57
Similar Messages
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HT4847 how to cancel icloud downgrade
how to cancel icloud downgrade and keep same storage for 1 more year... can't figure it out, any help?
Okay, I THINK I managed to keep my plan as is for next year - but PLEASE tell me if I don't have it, because the steps needed too keep my current plan as is wasn't immediately apparent.
I have the 20GB $40/year plan.
In the Downgrade Options window, once you get there via iCloud Storage on your iPhone or iPad, you'll see your Current plan with two Downgrade options below.
Apple has "helpfully" checked "5GB Free" which would of course wipe out much of my stored data.
Click your CURRENT PLAN at the top - the checkmark will move. I THINK (I hope) that took care of it, because neither downgrade option is checked anymore.
Does anyone know for certain? It would be nice if Apple sent a helpful confirmation email after this procedure is done, but noooo. -
How to share icloud drive storage plan with my family members?
I have a plan big enough for me and my family group. It is not about sharing pictures. It is all about sharing space. In such a way, my wife and kids would have full access to the whole thing.
Feedback is the way to go. Keep in mind iCloudis only a couple years old, and they recently changed the storage/payment arrangements, and Family Sharing is new in its present form. All of which means there is room for improvement. Apple is usually pretty good at accepting users' needs and making adjustments.
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Welcome icloud stuff..
you sent me an email about the verification of the method of payment for my account
that you can not get the money from my account
I bought a 10 GB extra storage
Strange that you've canceled the extra storage
And with that I had actually lost $ 20 from my account
Please note that I use itunes card for that payment
I wish a speedy solution and return the extra storage or my money!
I rely entirely on the cloud and need it sooner!!Apple does not participate in this forum, this is only for users.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action -
HT4847 How do i cancel my extra storage plan?
How do i cancel my extra storage plan?
You can cancel an annual iCloud storage upgrade but only within 15 days of buying:
You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date.
If you have purchased storage under the new monthly plan you can cancel that as from the next month.
For details of downgrading under either plan please see:
iCloud storage upgrades and downgrades -
what can i do to cancel my extra storage space Icloud?
Go to "Settings > iCloud > Storage > Buy more Storage" on your iOS device and change the plan.
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how can I make extra storage on my phone when I have deleted any all data, pictures and files that I couldn't store in a dropbox and not have purchase additional storage?
Purchasing additional storage only applies to iCloud, not to the phone itself. You cannot purchase additional storage for the phone, only purchase a larger capacity phone. If you have deleted all of the content that you can, then that is all of the space that you have. What is it exactly that you are trying to do? Does this have to do with space for performing an OTA update of the iOS?
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How to cancel icloud when i do not have ipod working anymore
How to cancel icloud storage plan when I no longer have a working ipod without spending another 90 minutes logging in and out my apple and icloud accounts with no options to cancel that I can easily find?
Hey flusteredparent,
Welcome to the Apple Support Communities! I understand that you are experiencing issues while trying to downgrade your iCloud storage plan. Do you have the iCloud for Windows application on your PC? If so, you can follow these steps to edit your storage plan:
iCloud storage upgrades and downgrades - Apple Support
https://support.apple.com/en-qa/HT201318
Windows:
Open iCloud for Windows or iCloud Control Panel.
Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose a different plan to use when your current storage plan expires.
Click Done.
If you do not have the iCloud for Windows application or an iOS device available, please contact us for assistance in downgrading your plan:
Get help using iCloud storage - Apple Support
https://support.apple.com/en-us/HT203527
[...] If you still can't upgrade your storage, contact iCloud Support.
Thanks,
Matt M. -
HT4759 how to cancel iCloud space
how to cancel iCloud space
Why is it so "easy" to cancel a service with APPLE? I have signed up for a iCloud plan two years ago and now have decided to cancel it simply because I don't want to use it anymore. I went on Apple.com to read the whole support area with so many subjects while none of them would give me a clue on how to cancel the service. Then I tried to find the phone number to call, then the website gave me two options - either leave a phone number so someone can call me back, or call them LATER, WHY? I chose to leave a phone number but the site gave me some time slots that are all super early in the morning like 5 or 6 or 7 in the morning which is totally not convenient for me, as a single mom I am extremely busy in the morning. Then finally I found a general service phone number to call. First, I had been put on hold for 5 minutes until someone answered my phone, then she put me on hold again for another 10 minutes just to connect to another department or so. Then finally I got to talk to the right person, she asked me a bunch of security questions that makes me feel like I might not be able to cancel the service if I ever failed to answer those questions. Thanks god, I passed the test! Then she put me on hold again for another 5 to 7 minutes, and the other side of the phone started playing very annoying heavy rock and roll music that almost made me hang up! Normally I don't write reviews or give comments on services but this time APPLE really ****** me off by playing such an old fashioned bad trick to keep a customer which is polar opposite from their products and other services.
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I want to cancel my iCloud upgrade storage in the 45 day period but can't find the Apple contact number?
It's only a 15 day period, not 45.
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
How to link Icloud calendar and contacts with windows 8
How to link Icloud Calendar and contacts with windows8
Hi ATarakdjian,
If you are having issues configuring iCloud Calendar on your Windows 8 machine, you may find the following article helpful:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/ts3999
Cheers,
- Brenden -
HT4847 how do I cancel my Icloud extra storage purchased in error ?
How do I cancel my I Cloud extra storage purchased in error?
I have called Apple before, I have gone into the Apple Store before, I have done an online chat line support conversation before ... and ... I have been on Apple's forum for users, before and now.
I don't see any shortage or deficiency in the way Apple provides customer support. -
HT1349 How to cancel icloud storage
Hi,
I want my money back for the extra storage for Icloud! How do I cancel?
I bought the storage and everytime I try to back up it says incomplete and still deducts the storage, it doesn't work , it doest back up anything!Thank you however everytime I try to find a support number they require a serial number and icloud doesn't have a serial number nor did they put anything on the reciept they sent me for the extra storage as to how to cancel, they just said you can cancel within 15 days. Very frustrating , thier happy to take my money but sure don't make it easy to get help. I went through all the info they list online under icloud and it doesn't help either. They got me going in circles
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How do I cancel my extra storage on cloud
How do I cancel my extra cloud storage, that is not needed
You can cancel an annual iCloud storage upgrade but only within 15 days of buying:
You may be able to do this using http://expresslane.apple.com - click 'See all products and services', then 'More Products and Services, then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 but less than 45 days you may be able to get a partial refund by the same method.
If it is more than 45 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date.
If you have purchased storage under the new monthly plan you can cancel that as from the next month.
For details of downgrading under either plan please see:
iCloud storage upgrades and downgrades -
My Iphone 4 has only 16 GB storage (used 13,5 GB) but my ipad has 64 GB - I have bought ekstra 15 GB storage on icloud but I can'nt seem to use it for all my downloaded/bought music .
how can i use the extra storage on icloud for all my music on itunes ?Welcome to the Apple Community.
You can't use iCloud storage for your music, take a look at these alternatives.
iTunes Match
iTunes in the Cloud
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