HT4847 I accidentally purchashed iCloud storage I don't need. How do I get a refund?

Purchased additional storage I don't need. Says I have 15 days to contact Apple and get refund.  Who do I contact?

I had the same issue and a solution was given which could be found on my thread or contact Plusco. I live outside of the US and phoning in long distance to Apple help was not an option but went through MobileMe which helped resolve the matter by Chat.

Similar Messages

  • HT4910 I just bought extra icloud storage,I don't know how do I get it

    just bought extra icloud storage,I don't know how do I get it

    Um... How can I use it to extend the range of my AirMac Extreme?
    Follow the directions in KB 302153, AirPort Express: How to join an existing wireless network in client mode.
    Follow the directions in "Designing AirPort Networks" (http://manuals.info.apple.com/en/DesigningAirPortNetworks.pdf). The same directions apply for the AirPort Extreme base station (AEBS) and AirPort Express (AX).
    And how can I just use it to make my printer go Wi-Fi?
    In either of the above 2 configurations, simply connect the USB printer to the AX's USB port.

  • HT204266 I just mistakingly bought an app which I don't need how do I get a refund

    just mistakingly bought an app which I don't need how do I get a refund

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201318 I upgraded to 20GB storage which I don't want, how do I get a refund?

    I couldn't take any more photos on my iphone 4s as the storage was full so I upgraded, but didn't really want to pay £28.00 so would like a refund.  How do I go about it? Have tried various apple websited but can't seem to do it.

    Click through the options here:
    https://expresslane.apple.com/GetproductgroupList.do
    You'll eventually get to enter your phone number for a call back from support.
    If I recall correctly, you have up to 15 days to cancel a storage upgrade and get your money back.
    Matt

  • My friend accidentally purchased the sims 2 collection.. How do I get a refund?

    Hello! I am in a sort of predicament. My friend has recently purchased the "Sims 2 Collection" on my computer and I NEED A REFUND!! I am now down to 40 bucks and direly need that credit back! any tips? NOTE: Have already created a support ticket concerning the issue.

    NOTE: Have already created a support ticket concerning the issue.
    Then you have done what you need to do. It's in the hands of iTunes Support now. They either will or they won't. The policy is that all sales are final. They usually give one refund per account. If you have already received the one refund, then I doubt that you will get another.

  • HT201318 How do I get a refund for iCloud storage (downgrading) ?

    Hi there, saw my annual iCloud storage billed yesterday and went to downgrade and get a refund. Couldn't find any links(s) that spoke clearly and concisely on how to get a refund. My iPhone says to contact support for a full refund within 45 days. Used iTunes and "reported a problem" with the storage purchase but was routed to the wrong customer support team who then suggested I seek support through iCloud. Well there's lots of topics and associated links - none for a simple refund. Any help (preferably a working link that takes me right to the correct form screen to submit my iCloud storage refund request) is greatly appreciated.
    Cheers!
    A_SilverDiva

    Contact AppleCare support at 800-694-7466, and tell them you want to get your icloud storage fee refunded.  The Advisors should be able to help with that.

  • How do I get a refund for a cloud storage downgrade?

    I upgraded iCloud storage, but don't need it.  Everything I read says to contact Apple for a refund.  How exactly am I supposed to contact Apple?  They don't make it easy for me to find an email or whatever to send them the request....  Thanks.

    Call the Apple online store for your country (1-800-MY-APPLE  in the U.S. and Canada).

  • HT201318 How can i get a refund from storage i purchased?

    Last week, I was unable to upgrade to IOS 6 on my iPhone. I purchased more storage ($40/25GB) via iCloud storage plan. However, storage doesn't seem to be the problem. I no longer feel that I need extra storage. Please tell me how I can get a refund for the $40 of storage I purchased.

    In the UK click on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days from purchasing ICloud storage upgrade to cancel
    and get a refund. Trying to find out how, could take you longer than 15 days.

  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • My phone has no more storage but it says i have 5gb on icloud but i don't know how to use them.

    My phone has no more storage but it says i have 5gb on icloud but i don't know how to use them.

    iCloud storage doesn't affect the available storage on your device.  It's for backing up your device and syncing your data, so you can recover the data if needed.
    You probably need to import photos/videos to your computer or another destination (like a photo kiosk & burn CDs), and then delete them from your device.  Or, delete some unused apps from your device.

  • HT201318 I'm trying to upgrade my icloud storage but don't have an icloud icon in my settings...only a mobile me icon that no longer functions..Please tell me what I should do! Kanchor

    I'm trying to upgrade my icloud storage but don't have an icloud icon in my settings...only a mobileme icon...What should I do?

    iCloud requires OS X Lion (10.7.2) or higher.  You will need to upgrade to either Lion or Mountain Lion in order to set up iCloud on your Mac.  First check to see if your system meets the system requirements to upgrade.
    Lion system requirements are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Mountain Lion system requirements are shown here: http://support.apple.com/kb/HT5444.
    If you can run Mountain Lion, you can purchase an upgrade from the Mac App Store.  If you can only run Lion, contact the online store in your country and purchase a download code to download it from the Mac App Store.
    After upgrading, you will find iCloud in System Preferences>iCloud on your Mac, and can set it up as explained here: http://www.apple.com/icloud/setup/mac.html.
    Before upgrading, you may want to check the compatibility of your existing programs by checking here: http://roaringapps.com/apps:table.

  • HT204266 I need to clean out my icloud. I don't know how to access my cloud

    Please help my clean out my icloud.  I don't know how to access my icloud and would like to delete some things

    Hi Britney002,
    If you are looking to free up storage on your iCloud account, you may find the following article helpful:
    iCloud: Managing your iCloud storage
    http://support.apple.com/kb/ht4847
    Regards,
    - Brenden

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT201318 how do I get a refund for a purchase of icloud storage plan?  I purchased it 2 days ago and do not need it.

    How can I get a refund for a icloud storage plan I bought 2 days ago.  It was not the problem and I do not need it.  I want a refund.
    Thanks,
    Sammiefromtx

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

  • HT201318 How do I get a refund for ICloud storage I purchased?

    I purchased additional iCloud storage a couple of days ago by mistake. How do I get a refund?

    Refund:
    If in the US, follow the link below (you must request a refund within 15 days) -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    Keeping current plan, but downgrading when it ends:
    Settings>icloud>Storage & Backup>Change Storage Plan.  Look at downgrade options.  There you can choose the plan you want when the current one ends.

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