HT4847 I had to upgrade my iCloud storage plan, but I was still charged for the original $20 a year plan. In addition to the new $40 a year plan. How do I remove the $20 plan and get a refund? Can I stop them from charging both plans?

Question

I upgraded my iCloud plan from $20 to $40 a year. However, I am still being charged for both plans. How do I get a refund and or remove the original $20 a year plan?

Answer 1

I have the exact same situation as you mattiger18.  I cannot install Lion or I will disrupt programs that I run on Snow Leopard that are critical for my work.  Apple is not providing a solution for us.  Last time they migrated from Mobile Me to iCloud they lost months of emails and had emails bouncing to my accounts.  They destroyed 8 weeks of my business.  They have done it again.  They have already lost several months of my emails and they are bouncing my business email.  It's outrageous!
I spent thousands of $ on my software and I have no intention of installing Lion or other OS iterations.  It is bad enough that Apple's service patches are crippling some of my applications.  My biggest regret was not altogether getting off of iCloud and setting up all my business email on other email servers like gmail, etc.  It is so outrageous what Apple is doing it is beyond words.  They are supremely greedy and totally uncaring for their customers.