HT4847 I purchased extra space for icloud, but it is not changing!
I am trying to back up pics and vids from my iPad 2 to my computer (PC) via iCloud. I purchased an extra 10GB, but it didn't show up! I then did it again (will probably get charged 40.00 now!) and it STILL didn't change! Only 69 pics are showing up in my photo stream, which I am sure must be because they didn't upgrade my storage space! Who do I contact about this?
ICloud storage is for backups or documents.
It is online storage.
It can not be used as local storage, it will not increase the amount of data you can put on the ipad.
Similar Messages
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HT4847 i purchased extra storage for my icloud, but it dosnt show up as if i did.
I know the transaction went through because i was charged the 20 dollars, I dont know how to retrives the extra storage?
Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final -
I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck
I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck
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im really frustrated. everything not just this happening to me right now. I'll try to be as clear as I can be here. I can't get email or send email with one of two apple I.D.'s connected to my iphone. The other I.D. I paid for extra storage. The I.D. that needs more storage is my main email address and my lifeline. Job offers come to that address, my banking and home security alerts, etc all happen through this one email account. I can't even get that ID to show on my phone to choose it.
How can I change things to show me both ID's so I can add storage to the correct one?Try here > How to See a Purchase History for iTunes on an iPhone | eHow
Update or edit payment method > iTunes Store: Changing account information -
Plenty of space for Download, but it will not complete.
The loading dialog box remains open with the bar going madly from left to right. Load never finishes. Had same problem yesterday. Finally gave up. Trying again today with same result. I have 9 GB of space available so that's not the issue.
''richr12 [[#question-1037143|said]]''
<blockquote>
The loading dialog box remains open with the bar going madly from left to right. Load never finishes. Had same problem yesterday. Finally gave up. Trying again today with same result. I have 9 GB of space available so that's not the issue.
</blockquote> -
I can not back up my iPhone. It says I need more storage space. I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up. Any ideas?
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
Somehow, I created 2 Appe ID's...1 from home and 1 from work. I purchased additional space on iCloud with one ID, but I need to transfer it to the other.
Having read some other posts I think I have answered my question. If I was somehow able to terminate my old (unwanted) account and Apple ID I would no longer be able to access the material I bought with that ID- so I'm stuck. I have to learn how to manage that situation.
This is unfortunate for Apple consumers. Life is complicated for families these days and this "rule" although it is in place to prevent cheating and fraud makes things unnnecessarily difficult for me and my family as in my niaevity (sic) with the online world I bumbled into this situation. Not everyone is out to rip off Apple - one of the worlds richest corporations- or the entertainers who market their work through iTunes.I would just like to be able to enjoy the entertainment I pay for where and when I like to on whichever computer is available to me. And I'm not terribly computer literate.
It would have been nice to have had the opportunity to speak just once to a real person in the employ of Apple to explain my situation to them. -
we are trying to sync apps, music etc. to my IPod touch but it is saying there is not enough room to upload the apps etc. from our ITunes library on my PC. Are we able to purchase more space for example on ICLOUD for more storage or do we need to delete some of the items so there is enough room for the things we really want.
Also, if we do need to delete some of the stuff now on IPod touch, how do I find out how much space is used up by each item so we can delete necessary items to make enough space?
Thank you,
KellyfunpassYou need to delete some items from the iPod. After you install the app you can redownload then as storage space allows, by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To download and install an app you need storage available equal to about three times the file download size. -
Need help with being double charged on my icloud account when purchasing extra storage for my ipad?
I had this same problem on my 4S. I fixed it by restoring the phone to factory defaults. Previously, I had taken the additional step of restoring from backup but, as soon as I did, the problem returned. The fix is a hassle as I now have to reinstall my apps but at least I can manage mail on the phone.
The problem also occurred on my iPad2 but I'm not restoring it as it's a serious hassle (see above) and I don't actually read much mail on the device.
As a side note, I noticed incredibly high load averages (5+ processes for 1, 5, and 15 minutes; 12+ for 1 and 5 minutes at one point) as well as CPU usage that didn't drop below 15% (apparently all user processes, system seemed to be about normal). As could be expected, this also lead to incredibly rapid battery depletion.
I can't tell what processes were hogging the CPU as neither of my devices are jailbroken and Apple doesn't seem to like 'top' much. -
all i want to do is scan a document and store in iCloud but printer says not set up for iCloud. do i have to link them in some way? am on wi fi and connected to my mac ok.
iCloud doesn't store documents from your Mac (or scanner). It will only sync documents and data from applications designed for iCloud syncing, such as Pages, Keynote, Numbers, etc.
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I updated my 5s to 8.1.3 and my very important notes are gone. Before the upgrade I bought extra space in icloud and backed up to icloud. Should my notes not be there? Where? How do I get them back?
i did go to notes in gmail and none of thm where there but i havent connected my ipod to a computer for about a month so majoriy of the important ones will be backed up i hope to god thank you
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I have an apple ID that I want to use it for icloud, but when I Set it, i got below message
I could requires an apple id that Is an email address ( [email protected] address )
Please help me
<Email Edited by Host>Your gmail address is still your apple id. Just when you activate your mail and notes, it asks you to create icloud e-mail, which is completely separate and allows you to have one more e-mail address. Just some extra benefit, you don't have to pay for, but useful to save your notes and send e-mail or two if Google server goes down.
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If you buy extra storage for iCloud when it's canceled is all the saved stuff deleted
If I bought extra storage for iCloud when I cancel paying it will all my data be deleted?
Certain services such as your iCloud email, iCloud backup and document and data syncing are suspended until you purchase enough storage.
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On my iPad I have a working icloud that I have complete access to, but on my iPhone it keeps asking me for the password for it, but I do not know it! And the email that I used is not activated anymore! How do I delete the icloud account on my phone?
Hi Aurion23,
If you intend to keep using iCloud on your iPad, your best course of action would be to update your Apple ID/iCloud information so that you have a known password and it is associated with an active email address. You may find the following articles helpful:
iCloud: Change your iCloud password
http://support.apple.com/kb/ph2617
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
Regards,
- Brenden -
I have an account for apple but this is not acceptable for i cloud. It say it is correct ID and password but this is not icloud account. So my phone can not connect with my computer and not synchronization too. Last a few months i have not use this phone. Just i start to use again. So most probably i gave my old mail address as a ID or password. So how can i clearing this subject. regards
ErolSinan wrote:
... there is no button for update between the About and Usage buttons in the General. ...
Correct. That is only a feature of iOS 5 or later...
ErolSinan wrote:
... yes my phone is 3G.
then it can only go as far as iOS 4.2.1
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