HT4847 i purchased extra storage for my icloud, but it dosnt show up as if i did.

I know the transaction went through because i was charged the 20 dollars, I dont know how to retrives the extra storage?

Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note:  Partial refunds are available where required by law.
From here  >  http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link  >  Apple  Support  iTunes Store  Contact
Note:
It is stated that all sales are final

Similar Messages

  • I just purchased extra storage for my iCloud.  How and where do I access it?  I purchased movies and audio books to find out that I didn't have enough storage (the reason for the extra storage purchase).  I have no idea where to find them now.  Help?!

    How do I use my iCloud???
    I purchased 4 movies and 2 audio books from iTunes only to find out my iPad2 didn't have enough storage, so I purchased more storage from iCloud. 
    My iTunes account only shows the 4 movies that need to still be downloaded (not the two books)  After purchasing 20GB from iCloud I am still receiving the  "There is not enough available storage.  You can manage your storage in Settings" message.  I have gone to my Settings, where it shows I have the new, extra storage.  I have set all the iCloud settings as shown on the Apple website.  In my iCloud settings, it shows I have 17GB available out of 25GB.   In my General settings, it shows that I have a capacity of 28.6 GB, while my Available is 2.9GB.  (????)
    I don't know why I still can't download the movies.  I wouldn't know where to go (how to get to) the iCloud if I could...
    Also, iTunes has sent me receipts for the movies and audio books I purchased as well.  Where are they???
    Thank you SO very much for any assistance you can offer me!

    Cancel your storage upgrade
    If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
    Note:  Partial refunds are available where required by law.
    From here  >  http://help.apple.com/icloud/?lang=en#mma3518f8580
    HelpKimIsAlreadyTaken wrote:
    Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
    If you make more room on your Device perhaps you can View/ use the purchases...
    However if you would prefer a Refund... you can always ask... be sure to explain your situation...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    It is stated that all sales are final

  • HT201318 Need help with being double charged on my icloud account when purchasing extra storage for my ipad

    Need help with being double charged on my icloud account when purchasing extra storage for my ipad?

    I had this same problem on my 4S. I fixed it by restoring the phone to factory defaults. Previously, I had taken the additional step of restoring from backup but, as soon as I did, the problem returned. The fix is a hassle as I now have to reinstall my apps but at least I can manage mail on the phone.
    The problem also occurred on my iPad2 but I'm not restoring it as it's a serious hassle (see above) and I don't actually read much mail on the device.
    As a side note, I noticed incredibly high load averages (5+ processes for 1, 5, and 15 minutes; 12+ for 1 and 5 minutes at one point) as well as CPU usage that didn't drop below 15% (apparently all user processes, system seemed to be about normal). As could be expected, this also lead to incredibly rapid battery depletion.
    I can't tell what processes were hogging the CPU as neither of my devices are jailbroken and Apple doesn't seem to like 'top' much.

  • TS4009 I am unable to watch movies or play videos due to "not having enough available storage" I have purchased more storage on the iCloud but I still can't do this. Please help!!

    I am unable to watch movies or play videos due to "not having enough available storage" I have purchased more storage on the iCloud but I still can't do this. Please help!!

    Is this what you mean...
    >  'Not enough free space' alert when trying to sync

  • I just bought additional storage for my iCloud but it's yet to be reflected. It's been half a day already.

    I just bought additional storage for my iCloud but it's yet to be reflected. It's been half a day already. Can someone please help explain? How long do i have to wait before the additional storage appears?

    If nothing changes I would try to sign out of iCloud (Settings > iCloud > Delete Account) on your device and then add it back again.

  • HT201318 I already purchased extra storage for iCloud now I'm at 15gb I want to go up to 25gb that is 40.00 a year . My question is will the 20 I already paid be subtracted from the 40.00 for the additional storage ????

    I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck

    I Have already purchased extra storage will the 20 I already paid count towards the up grade in storage or is it going to cost me another 40 buck

  • HT4859 Purchased more storage for ipod touch but not working

    I have purchased a tv episode and my ipod touch is saying not enough storage.  So I purchased more storage for $20, but apparently this is for cloud storage and not for other purchases?  How can I get my $20 storage purchase over to my ipod touch so I can buy more videos, etc. 
    Thank you!

    You need to contact Apple within 15 days of the purchase to get a refund for iCloud. Plusco lays out the details on this other thread.
    https://discussions.apple.com/thread/3404394?start=0&tstart=0

  • HT4847 I purchased extra space for icloud, but it is not changing!

    I am trying to back up pics and vids from my iPad 2 to my computer (PC) via iCloud.  I purchased an extra 10GB, but it didn't show up! I then did it again (will probably get charged 40.00 now!) and it STILL didn't change!  Only 69 pics are showing up in my photo stream, which I am sure must be because they didn't upgrade my storage space!  Who do I contact about this? 

    ICloud storage is for backups or documents.
    It is online storage.
    It can not be used as local storage, it will not increase the amount of data you can put on the ipad.

  • Purchased extra storage for photos

    Hi, i have purchased an extra 200gb of storage for photos (newbie to mac here) , can anyone tell me if my photos are saved to iCloud do they stay there until i delete them or do they delete after so many days ?  I bought the 200gb as somewhere to save my photos to so i could access them from any device, but I'm reading they delete after 30 days, is that correct ?
    Thanks

    iCloud Photo Library beta FAQ - Apple Support

  • Two apple ID on one iphone. I need to purchase extra storage for one but it doesn't give me a place to do it.

    im really frustrated.  everything not just this happening to me right now.  I'll try to be as clear as I can be here.  I can't get email or send email with one of two apple I.D.'s connected to my iphone.  The other I.D. I paid for extra storage.  The I.D. that needs more storage is my main email address and my lifeline.  Job offers come to that address, my banking and home security alerts, etc all happen through this one email account.  I can't even get that ID to show on my phone to choose it.
    How can I change things to show me both ID's so I can add storage to the correct one?

    Try here >  How to See a Purchase History for iTunes on an iPhone | eHow
    Update or edit payment method >  iTunes Store: Changing account information

  • Multiple Apple ID's and iCloud (purchased extra storage)

    My mom and dad want different iCloud accounts (so the contacts etc are not merged) They have bought the extra 20GB of iCloud storage for my Mom's phone. Here's the setup and apple ID's...  My question is how to split these and keep the extra iCloud storage on my mom's phone.
    Dad's iPad ID: [email protected]
    Mom's iPhone ID: [email protected]
    iCloud extra storage ID: [email protected]
    I want to change Mom's iPhone to: [email protected]
    and change the extra iCloud storage to: [email protected]
    I've already tried to change the ID of the iCloud but it will not let me because the email address for [email protected] is already used.
    I hope this makes sense to someone! 

    Hey rich!
    I'm taking a risk here and assuming that when you say "iPad ID" and "iPhone ID" you are referring to the iCloud ID on the mentioned device, right?
    If so,
    the extra storage was purchased with your dad's iCloud account and that's where it stays.
    Dad's iCloud ID can stay on his iPad, along with his extra storage.
    Go to Settings->iCloud and delete Dad's iCloud ID from Mom's phone.
    Log in to iCloud on Mom's phone with Mom's iCloud ID.
    (Does she already have this iCloud ID? If not, it may be taken by someone else and she would have to create a new one for her.)
    You cannot move the extra storage to Mom's iCloud ID. MAYBE, just MAYBE iTunes can do it, but I seriously doubt it. Contact them for assistance. (apple.com/support/itunes and select Contact iTunes)
    I don't fully understand the need to purchase extra storage for just one device. Now, if you had multiple iOS devices (like for your business), then I can see it. I back up a 32g iPad and a 16g phone using less than half of 1G of my iCloud storage.
    Good luck

  • How do I cancell extra storage plan on iCloud?

    I want to cancell the extra storage plan on iCloud but can't seem to find where to do it.  Are they trying to make it difficult to cancell because I find no place to do it om the apple site

    Howdy celinafromportland,
    Thanks for using the Apple Support Communities.
    In order to downgrade the storage plan on your iCloud account, all you need to do is follow the directions outlined below.
    Downgrade your iCloud storage plan
    You can decrease the amount of storage by selecting a new plan right from your iPhone, iPad, iPod, Mac, or PC (for example, a 20 GB plan to replace a 200 GB plan). The downgrade will take effect after your current monthly or annual subscription ends.
    iOS:
    If you're using iOS 8, go to Settings > iCloud > Storage. If you're using an earlier version of iOS, go to Settings > iCloud > Storage & Backup.
    Tap Change Storage Plan.
    Tap Downgrade Options and enter your Apple ID password.
    Choose a different plan to use when your current storage plan expires.
    Tap Done.
    OS X:
    Choose Apple menu > System Preferences, then click iCloud.
    Click Manage in the lower-right corner.
    Click Change Storage Plan in the upper-right corner.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose a different plan to use when your current storage plan expires.
    Click Done.
    Windows:
    Open iCloud for Windows or iCloud Control Panel.
    Click Storage if you're using iCloud for Windows. If you're using an earlier version of iCloud Control Panel, click Manage.
    Click Change Storage Plan.
    Click Downgrade Options.
    Enter your Apple ID password, then click Manage.
    Choose a different plan to use when your current storage plan expires.
    Click Done.
    iCloud storage upgrades and downgrades - Apple Support
    Have a good one,
    Alex H.

  • If you buy extra storage for iCloud when it's canceled is all the saved stuff deleted

    If I bought extra storage for iCloud when I cancel paying it will all my data be deleted?

    Certain services such as your iCloud email, iCloud backup and document and data syncing are suspended until you purchase enough storage.

  • I purchased additional storage for my phone not realizing it was storage for icloud. Can I get a refund?

    I purchased additional storage for my phone not realizing it was storage for icloud. Can I get a refund?

    You cannot buy additional storage for your iphone at all.
    You can contact itunes support and ask if they will allow a refund.

  • How do i recover a purchase I made for more iCloud storage that i don't need?, How do i recover a purchase I made for more iCloud storage that i don't need?

    How do i recover a purchase I made for more iCloud storage that i don't need?

    Please see this website: http://support.apple.com/kb/HT4874

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