HT4847 if i already have paid for 10gb of storage how do i pay just the difference to upgrade?
I need more storage but dont want to pay 40 a year when i aleady paid 20. How do i upgrade without paying twice
The disc you used would have been the install disc that came with your Mac. These can only be used on that as they are made for that specific model.
Make sure your machine meets requirements
Macs with an Intel Core 2 Duo, Intel Core i3, Intel Core i5, Intel Core i7, or Xeon processor.)
At least 2GB of RAM
Mac OS X 10.6.6 or later (Mac OS X 10.6.8 is recommended)
7 GB of free hard drive space is recommended
Once you've purchased it would be a good idea to create a bootable DVD or USB
http://www.macworld.com/article/161069/2011/07/make_a_bootable_lion_installer.ht ml
But you can also go into the purchased section and download again
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I have paid for additional iCloud storage but its not updated on my devices
I have paid for additional iCloud storage but its not updated on my devices
How Long does it take, its been 24 hrs alreadyThe iCloud storage is for your backup, it will not make your device capacity larger.
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I have bought an iPhone 4S in Brazil and I would like to know if I can replace my old iPhone for a new one (iPhone 5S), at some Apple Store in USA, if I pay just the difference between both values.
You're welcome.
I would advise against that for the reasons I provided.
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Ask iTS to cancel your que.
iTunes Store Support
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TS3988 I have paid for additional iCloud storage but its not updated on my devices
Can anyone help?
The iCloud storage is for your backup, it will not make your device capacity larger.
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unable get my iphone to be reconized hs being factory unlock by itunes
No shop can officially unlock your iPhone. Only the cell carrier to whom the iPhone is locked can authorize unlocking. Unless this shop is an authorized outlet for the cell carrier, the shop is scamming you.
If they are an authorized outlet for the carrier, contact the cell carrier's customer support, give them the appropriate case/order number for the unlock request, and get them to actually process the unlock. Then follow the carrier's instructions as to how long to wait. They may tell you that there will be an email, or they may just tell you to wait a certain amount of time. Then this will be the procedure:
http://support.apple.com/kb/HT5014
Regards.
Message was edited by: varjak paw -
I have paid for adobe to convert PDF. Having trouble getting the document to convert.
Cannot get my document to properly convert.
You'll want to ask in the proper forum: Adobe PDF Pack (read only)
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I had downloaded a number of songs on my old iphone 4, but it died before i had a chance to sync with my comp. now i have a new iphone and cant down load any of the songs i once had and have paid for. any ideas??
If you live in the US launch the iTunes store, then tap Purchases, then the "not on this phone" tab. If you don't live in the US you will have to buy them again, unless the iTunes Store support staff takes pity on you when you email them with a request for help.
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Camera faulty on iphone I have taken it to apple store but because they have already replaced it within the last 12 months for something else they said they can't do anything even though I have paid for apple care. What are my rights ?
Contact AppleCare
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I already own LR5 and have paid for it. Can I just download Photoshop CC via the Photography Program
Slim.nl is an indirect seller of Adobe products whose policies are not known to us. In our server we do not see any purchase from Adobe.com.
Please try to purchase from https://store2.adobe.com/cfusion/store/html/index.cfm?store=OLS-NL&event=displayProduct&ca tegoryPath=/Applications/AcrobatProX
You do have an Adobe ID with the Email provided here.
Regards
Rajshree -
I have paid for an extended support through the Apple protection plan. Frankly I do not understand what I´ve paid for as there is no support and no plan, except ignorance and waiting time.
I have had and still have serious problem with my Mac Book Pro, and spent loads of money on phone charges with mainly negative results. All I have "achieved" is wasted time. I just wonder if it is only me who feel totally helpless as the Support People are not really helping. I´ve spent approsmimately 200 USD in phonecharges on their support phone, so far. But that is nothing compared to the hours spent waiting for answer and listening no absolute nonsense. Finally I went to an Apple store who sent the machine in for repair, and one fault was the motherboard. However I could still not connect with my Time Capsule and Aperture seemed to have lost all my photos. This all happende after upgrading to Mountail Lion. Also the cable network isn´t working. I can easily see on the net that I am not the only one with problems. I´ve ended up with solving most of this myself, except the network connection. It is still not working.
I am actually deeply dissapointed with Apple and I cannot find any way to even forward a complaint. Not that I believe it would help, but at least I´ve tried. I also think it would be fair to to get my money back for a product I´ve paid for which obviously isn´t working, namely the Apple Care Protection Plan.Hi, so you suggest I should be grateful for getting what I have paid for? Sorry but that's only getting what I paid for. Add to that, that this has been against the phone support I've used a lot of time and money for! I don't feel anything but hopelessness for the total lack of customer support. An expensive Mac Book Pro shouldn't fail after 2 years in the first place! But failure may of course happen with the best products, and Apple as well. The real fault however is Apple's arrogance and failure to fix it! Instead of getting help and guidance to a solution, I used hours and lost days of work, and was made to pay a lot for total unusable "assistance". I was even adviced to hold back on taking the Mac Book Pro to a store, as I was told the support person a senior, would figure it out. Well Apple definiately squezzed the lemon! Since the Time Capsule/Time Machine system didn't fuction I was also in a stale mate as I needed assurance that My files wasn't lost when delivering the machine for repair. I was adviced that could happen. Quite a deadlock wasn't it! As an expert on Quality Assurance I was also suffering lost revenue in my work for clients. I finally had to buy a Samsung Ultrabook as working machine and backup, a neccesity as Apple obviously cannot be trusted when needed. Bill Gates and Windows has one advantage over Apple, they know things can go wrong and hence have much better support. Apple support is a maze were only the strongest and most persistent get through. I am one as I didn't accept being treated like that. That's the only reason I finally got a repair. However the machine is still not functioning as mentioned. I have a case number, a phone number and mail address to a senior support person, whom I've been trying to contact for more than a week, He has still not responded to my mails or phone calls. I cannot even figure out how to contact Apple to complain about such ignorance. Note by the way that here in Norway I must pay to call support and more often than not there is more than half an hour waiting time. I might spend hundred of dollars in that "game" without even knowing that I will get the support I've paid for and only keep paying even more for wasting my time! This is simply not good enough, it is no less than arrogant and wrong! I frankly think Apple is doing a big mistake with such por treatmen of their customers.
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