HT4847 Manage storage?

I have deleted backups but have no change in available storage, where did i go wrong?
Have iPad and I phone.

This may be due to iCloud "storage buffering", as explained here: http://support.apple.com/kb/HT4873. Apple's troubleshooting suggestion for this is:
Storage buffering and Backup
If you turned off iCloud Backup, and do not see your available storage increase as expected, try the following:
From an iOS device that does not have iCloud Backup enabled, choose Settings > iCloud.
Tap Storage & Backup.
Turn on iCloud Backup.
Tap Manage Storage.
Select the name of your device.
Select Delete Backup. Select Turn Off & Delete.
If your available Storage displayed in iCloud Settings on your iOS device, in iCloud System Preferences on your Mac or in the iCloud Control Panel for Windows on your PC continues to be different than expected, contact iCloud Support for assistance.

Similar Messages

HT4847 i have done a factory restore on my ipad. i backed everything up but some of my apps are not up. i did however find them in the manage storage under my device. is there a way to restore the app back to my main screen?

I am trying to get a certain app back on my main screen from the manage storage section of my ipad. Does anyone know how to do that?

Solve my own problem!!!!!!!!!!!!!

HT4847 How i take an old back form my old iphone to my new iphone?!when i acces icloud from my phone and go to manage storage i have 4 back up for diferent phone how can acces this data?!

How i take an old back form my old iphone to my new iphone?!when i acces icloud from my phone and go to manage storage i have 4 back up for diferent phone how can acces this data?!

Thanks very much!
Although I had to add everything again to the playlist, at least I can just copy it over in future!

HT4847 In preparing for iCloud storage to be reduced to 5GB, I have deleted all my emails (via internet to iCloud) including all inboxes, sent mail, archived etc. HOWEVER my iPhone (under Settings iCloud Storage and Backup Manage Storage says I have 8.5 G

In preparing for iCloud storage to be reduced to 5GB, I have deleted all my emails (via internet to iCloud) including all inboxes, sent mail, archived etc. HOWEVER my iPhone (under Settings>iCloud>Storage and Backup>Manage Storage says I have 8.5 GB. Please help!

The only thing I can think of that may cause this would be storage buffering. See http://support.apple.com/kb/HT4873.

HT4847 managing cloud storage

How do you delete information off of the cloud?

Welcome to the Apple Community.
You can delete everything from settings > iCloud > back up & storage > manage storage.

HT4847 My Ipad says that i am running out of storage but my icloud says that ive only used 1.4gb of the 5 allotted and when i go to usage manage storage all my apps are turned t the on postpition for backup. So i dont nderstand why my ipads storage is bei

My Ipad says that i am running out of storage but my icloud says that ive only used 1.4gb of the 5 allotted and when i go to usage manage storage all my apps are turned t the on postpition for backup. So i dont nderstand why my ipads storage is being used

iCloud doesn't give you more storage on your device, it only gives you more storage in iCloud to sync data, store your backups, etc. If you're running out of space on your iPad you'll have to delete some data off your iPad to free it up, such as syncing some of your music or other media off your iPad.
You can check how much free space is available on your iPad by going to Settings>General>Usage and looking at the Available number at the top.

Icloud manage storage link not working on my iphone 4s

I need to manage my icloud storage, but the manage storage link on my iphone is not working. When I click on it, nothing happens. Can anyone help with this problem? I don't want to buy more storage if I can turn off some of my apps in icloud. Has anyone else had this problem? Thanks!

Had the same problem recently (on an iPhone 4S, iOS 5.1.1). The phone couldn't back up to iCloud as the storage limit had been exceeded, and tapping "Manage Storage" in the iCloud settings didn't work: it just briefly showed a spinning wheel but I couldn't enter the Manage Storage screen. Looks like a bug.
In the end I was able to solve it via the iCloud settings on a laptop. Using this route, I removed the backup that was clogging the available 5GB free storage and was able to access Manage Storage again to tweak the settings. In my case this meant disabling iCloud backups of photos in the camera roll, which was the reason for the large size of the backup file in the first place.
Here's what I did:
1. Important step: first of all, make a backup of your phone in iTunes by connecting it to the computer and chosing the backup option in iTunes. You will delete the iCloud backup in step 3, so it's best to have another backup handy. It's not very likely your phone will crash in the short time it takes to complete these steps, but better safe than sorry.
2. After making the full phone backup, I downloaded all the photos from the camera roll onto my computer and deleted them from the phone. There are different ways of doing this, on a Mac you can for instance use Image Capture. This step is not really necessary to get the backups working again as you will probably disable camera roll backups in step 3 anyway, but it's good to get into the habit of backing up photos on the computer regularly, rather than in iCloud. If you want to keep some photos on the phone as well, you can always copy them back from the computer onto the phone.
3. Access iCloud storage management via the computer rather than the iPhone. Instructions: http://support.apple.com/kb/ht4847 > Backup > Deleting backups and turning off Backup for your device > Mac OS X (or Windows 8, Windows 7 and Vista). If you use a Windows computer and the iCloud control panel hasn't been installed yet, you can find it here http://www.apple.com/icloud/setup/pc.html.
I don't think you can delete specific elements like the camera roll from the backup this way, you have to delete the whole thing. But you made another backup in step 1 so this isn't really a problem.
4. On the iPhone, try to access Settings > iCloud > Storage & Backup > Manage Storage again - it should work now. In the next screen, choose your iPhone and you will get the Backup Options where you can switch backups on and off for different apps. It shows you how much storage each app takes, you will probably see that the Camera Roll is the largest so you may want to switch that off. Once you're happy with the settings, go back two screens to Storage & Backup and switch Icloud Backup back on (it was automatically switched off in step 3), and if you are on Wi-Fi, tap Back Up Now so it makes a new iCloud backup right away.
That's all, hope it solves your problem.

Manage storage on icloud

Hello
could someone please help me with this: My icloud storage is full so i cannot back up the info on my phone. When I click on "manage storage" under storage nothing happens! how can I see what's in icloud and delete it? I don´t want to delete the icloud account completely.
many thanks in advance

Had the same problem recently (on an iPhone 4S, iOS 5.1.1). The phone couldn't back up to iCloud as the storage limit had been exceeded, and tapping "Manage Storage" in the iCloud settings didn't work: it just briefly showed a spinning wheel but I couldn't enter the Manage Storage screen. Looks like a bug.
In the end I was able to solve it via the iCloud settings on a laptop, as Winston Churchill suggested. Using this route, I removed the backup that was clogging the available 5GB free storage, after which I was able to access Manage Storage again to tweak the settings. In my case this meant disabling iCloud backups of photos in the camera roll, which was the reason for the large size of the backup file in the first place.
Here's what I did:
1. Important step: first of all, make a backup of your phone in iTunes by connecting it to the computer and chosing the backup option in iTunes. You will delete the iCloud backup in step 3, so it's best to have another backup handy. It's not very likely your phone will crash in the short time it takes to complete these steps, but better safe than sorry.
2. After making the full phone backup, I downloaded all the photos from the camera roll onto my computer and deleted them from the phone. There are different ways of doing this, on a Mac you can for instance use Image Capture. This step is not really necessary to get the backups working again as you will probably disable camera roll backups in step 3 anyway, but it's good to get into the habit of backing up photos on the computer regularly, rather than in iCloud. If you want to keep some photos on the phone as well, you can always copy them back from the computer onto the phone.
3. Access iCloud storage management via the computer rather than the iPhone. Instructions: http://support.apple.com/kb/ht4847 > Backup > Deleting backups and turning off Backup for your device > Mac OS X (or Windows 8, Windows 7 and Vista). If you can't or don't want to upgrade your MacOS version, you can access your iCloud storage management from any other computer with the right version of MacOS or Windows, by logging in with your AppleID. If you use a Windows computer and the iCloud control panel hasn't been installed yet, you can find it here http://www.apple.com/icloud/setup/pc.html.
I don't think you can delete specific elements like the camera roll from the backup this way, you have to delete the whole thing. But you made another backup in step 1 so this isn't really a problem.
4. On the iPhone, try to access Settings > iCloud > Storage & Backup > Manage Storage again - it should work now. In the next screen, choose your iPhone and you will get the Backup Options where you can switch backups on and off for different apps. It shows you how much storage each app takes, you will probably see that the Camera Roll is the largest so you may want to switch that off. Once you're happy with the settings, go back two screens to Storage & Backup and switch Icloud Backup back on (it was automatically switched off in step 3), and if you are on Wi-Fi, tap Back Up Now so it makes a new iCloud backup right away.
That's all, hope it solves your problem.

HT4847 my storage is showing 45 Gb available out of 55Gb, and regrdless,,

It does not make sense E Mails keep on coming notifying me on short space, I purchased the Max space 55Gb and 10 Minutes later the same E Mail notice
I Am 67 and communicating with 18 Years old tech support wizards is by far a chalenging task.
Dear sol
You have now exceeded your iCloud storage, including an additional amount provided to allow you to continue receiving email. As a result, you will not be able to send or receive new email messages with your iCloud email address until you free up storage space.
It never stops, does anyone has a suggestion,,,,?? PLEASE

The problem could be that you don't have enough storage on the device itself, not on iCloud. Go to Settings>General>Usage to see how much "Storage" you have available on the device. Farther down the list is the available storage on iCloud.
Also check:
Go to Settings>iCloud>Storage & Backups>Manage Storage; there, tap the device you need info on and the resulting screen lists Backup Options with which apps store data on iCloud as well.
A device needs many MB of storage in order to perform a backup to iCloud.
Also see: http://support.apple.com/kb/ht4847`

I am trying to restore from a backup that appears on my manage storage but after I erase the phone it doesnt show up as an option to restore from.r

I am trying to restore an icloud backup from a 4s to an iphone 4. Eventhough it shows up in manage storage the 4s backup is not an available option after a full restore of the iphone 4 and then selection to back up from icloud.Only the 4 backups show up, not the 4s's.
Can you only restore icloud back up 4s to 4s?

if you cant remember the password of your back-up encryption, you can't back it up
You will have to restore as a new phone

TS4036 if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????

if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????
am i out of luck of can i do something??

I'm afraid you're out of luck. If it says incomplete you won't be able to access the backup.

Don't see photos from icloud. Replaced broken 4s w/new phone. Help! How do I get photos back? They don't show up on icloud online but phone says broken phone was backed up yesterday under manage storage. How do I use this backup?

Please help. Replaced broken phone w/new 4s. I did as the genius bar guy said and did reset>erase all content and settings at home because he said it would take too long in the store. Last time I had to replace my phone, all the photos and video were there. Now they're not. I had set up icloud but when i typed in "my restore from icloud", nothing came up. I NEED those pictures and videos. They're the last photos and videos I have of my mother who passed away recently. Please I need them back. I feel like I've lost her all over again. Please someone help. I went to icloud>storage & backup>manage storage and i see that those pictures were backed up yesterday yet I don't see any pictures or picture icon in icloud.com. Please someone help me get those pictures back. They're priceless and they're the last I have left of my mother.

If this is your first sync and there is already data on the phone, perform the steps listed below. This will transfer your apps and other media purchased from the iTunes store to your iTunes library, perform a manual backup and restore, then sync the iTunes media back to the phone from your iTunes library. This will not transfer media from other sources such as music from your ripped CDs. As you said you never synced before, I assume all of your apps, music and other media was purchased from the iTuens and App stores. If this is correct, you won't lose anything.
Download and install iTunes: http://www.apple.com/itunes/.
Launch iTunes, go to the View menu and click to check Show Sidebar.
Go to iTunes>Preferences>Devices (Edit>Preferences>Devices if using Windows) and check "Prevent...from syncing automatically".
Go to Store>Authorize This Computer and authorize all Apple IDs used to purchase apps and other iTunes media (music, podcasts, movies, tv shows, etc.) on your phone.
On her phone, go to Settings>iCloud>Storage & Backup and turn iCloud Backup to Off.
Connect her phone to your computer and in iTunes go to File>Devices>Transfer Purchases to transfer your purchased media to your iTunes library.
Right-click on the name of the phone on the left side of iTunes and click "Reset Warnings".
Right-click on the name of the phone again and click "Back Up" to back up the phone.
Right-click again and choose "Restore from Backup...", select the backup you just made to restore from and restore the backup to your phone. If prompted to back up again, decline.
Go to the Info tab and make sure nothing is checked so you aren't syncing calendars, contacts, etc. with iTunes.
Go to the Summary tab and select This Computer under Automatically Back Up.
Check the other tabs to confirm that your sync settings are the way you want them.
Click Apply at the bottom to sync your phone.

All contacts, notes, calendars disappeared from my phone. Trying to restore from earlier backup but no old backups show up under manage storage.

Out of the blue, about 2 weeks ago all of my contacts, calendars and notes disappeared. Messages are only displayed by the phone # they came from, not with contact's name. When sending email I can type part of the email address in and the email from my contacts auto fills so I know the info is there somewhere. I've followed the links for "restore from prior backup" and I get to the manage storage and my device. I click the device and the only backup that shows is one from today, not the auto backups from before the mysterious data disappearance. HELP!!!!!

What happens if you go online to iCloud.com? Do you see your contacts or calendar there? If so, try going into Settings on the phone and turning off iCloud sync for calendar and contacts, then turn it back on. Are you syncing notes with iCloud, or with an email account?

I can't open my 'manage storage' what to do?

I cant open 'manage storage' it loads first but then it stops after 1 sec, nothing happens. I need to chekk what i have on my iCloud so i can delete some things so i can copy my iPhone on it. But i can't do it because i can't go in on 'manage storage'... Is something wrong with my iPhone or wrong with iCloud..? i updated my iPhone to the last iOS but still doesn't want to work. what should i do?

Hello, SandraTyp.
Thank you for visiting Apple Support Communities.
Try closing all opening applications and power cycle the device. Once this is done test to see if you can manage your storage.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Cheers,
Jason H.

TS4009 I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

Hi karlos16,
For the error message you are seeing, I found this article:
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
"This iPhone cannot be backed up because there is not enough iCloud storage available."
This message is displayed when there is not enough storage space available in your iCloud Storage to complete your backup. You can either reduce the amount of data you are backing up under Backup Options, or you can buy more storage.
For the issue with the iPhone appearing to be unresponsive, I recommend this article for troubleshooting:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers!
- Ari

HT4847 Manage storage?

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