HT4847 my iphone will not back up..ive tried everything with icloud, now im stuck ...i cannot even update my phone....help

hi i cannot back up my ipone ...either on my phone or my pc....it says theres no storage and i have to manage it...i followed in structions still wont work....i cannot update as well....im having a nightmare...any help please please

Hello suecharlie,
Welcome to the Apple Support Communities. If you are having trouble backing up, you may want to try the backup on iTunes on your personal computer.
iOS: How to back up
http://support.apple.com/kb/ht1766
if you are still having issues, i provided a followup article to help troubleshoot the issue.
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
-Norm G.

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