HT4847 refund cloud storage

how do i cancel my cloud storage request and receive a refubd?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
https://discussions.apple.com/message/19323996#19323996
However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. julia22 managed to find a way round that by phoning them - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Poster 'CCrefund' has posted a method applicable to users in the UK: https://discussions.apple.com/message/21002309#21002309
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mmd602084a
and expand 'Downgrade your storage for the next plan year'.

Similar Messages

HT4847 About cloud storage extend

Hi I just want to know at how extent I can expand my cloud storage can I upgrade it beyond 100 gb
Eating for reply

Purchasing iCloud storage and billing:
http://support.apple.com/kb/HT4874

HT4847 managing cloud storage

How do you delete information off of the cloud?

Welcome to the Apple Community.
You can delete everything from settings > iCloud > back up & storage > manage storage.

HT4847 I cloud storage

My phone has two iCloud files because I just got a phone and had to use my iCloud as my back up to put all my stuff in my new phone. Well now I'm getting told my iCloud is to full and to manage it. Well it only let's me manage one which is the new one and my old file that transferred I can't do anything with it but delete it. So my question is if I delete the older one will it delete everything it transferred into my phone?

Nothing will be deleted from your device, if you only delete older backups. Just delete your older backups and create a new fresh backup of your device.

Refund of duplicated i cloud storage

i duplicated my i cloud storage yesterday, and want a refund. any body now how to do this? i have been going round in circles for 2 hours now ( i have i phone 4s and in uk)

https://getsupport.apple.com/Issues.action

HT201318 Have purchased i cloud storage and found i dont need it! It says i have 90 days to get refund and contact apple store! How do i do this! Cant find contact! Linda

TOday i bought extra i cloud storage for i pad! Found i didnt need it! It says i have 90 days to cancel it and contact Apple! Dont know where to contact right dept! It cost me £14 for nothing! Can anyone help?
LInda

90 Days?? I think it's more like 15 days. Here's a post from some time ago that may help...
Hooray!!! I finally got the information on how to get a refund within 15 days for icloud storage upgrade!
Just call 1-800-MYIPHONE
Your call will initially be handled by a first level technical person, but he will have to refer you to a senior advisor because they are the only ones who can issue a refund.
Once you have a senior advisor on the phone, he will ask for your Apple ID, last 4 of your credit card or a security question, and then issue a refund IMMEDIATELY.

HT4847 How can i buy more i cloud storage

When i try to buy more i cloud Storage, i get this Message in German, Ein unbekannter Fehler ist aufgetreten. Can somebody Out there help me Out?.

Did you try to buy more space using your computer?
iCloud: Manage or buy more iCloud storage
Is your credit card payment info correct?

HT4847 Cloud storage on i phone

Do I need to keep the backup of my old iphone? My cloud storage is full.

Not if you no longer need it. Deleting the backup of your old phone won't effect the data on your new one, it will only permanently delete it from iCloud, freeing up storage in your account.

How to add 'Other' cloud storage accounts - alongside Dropbox, Evernote etc in AiO Remote

I wonder if anybody knows what types of 'Other' accounts can be added in the Cloud Storage settings in HP All In One Printer Remote mobile apps. The usual options for Box, Dropbox, Evernote, Google Drive etc are there but there is also an option of 'Other' under the 'Add Account' section.
In 'Other' you are asked for the following details:
Name (An identification name)
User Name
Password
Server URL
I'm wondering whether this is for FTP or WebDAV or HTTP Post etc? I'm hoping the answer is WebDAV. The issue here is that I would rather use a service I host myself than a Public Cloud Service.
Any ideas or assistance gratefully received.
Many thanks,
James

@ClioRoughneck
Thank you for your inquiry regarding the HP All In One Printer Remote mobile app. After explore the app, on both Android and iOS, here is what I found.
The option that you describe is only found in the iOS app. I found the "other" that you spoke about in the settings menu. My understanding of this is that you can connect to a server, etc. Here is what it says in my settings:
Name (My server)
User Name ([email protected])
Password
Server URL (http://host.com)
Please understand that the above example is from an iPad Air running iOS 7.
Hope this helps.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as Accepted Solution

Problems with Creative Cloud storage (again!)

I am having problems when uploading files to Creative Cloud storage. Some of the files go - some don't, and are flagged 'Unable to Sync'. I have had this problem for some time and have stopped using CC sync, but I thought I would give it another go the other day, and still no luck. The files that are reported as being a problem seem fine - no issue with the names, or anything that I can see.
I spent almost an hour on the phone to technical support about this issue about a week ago and the guys I was speaking to (I kept being pushed on to someone else) didn't seem to have any idea. They just kept going through all my security questions and then put me on hold whilst they asked someone more knowledgeable. They would then come back on and pass me to someone else (more security questions) until eventually the last guy I spoke to said he didn't know the answer and an Adobe representative would contact me in 24 to 48 hours. Not a very impressive turn around for customer support - even less so since it is now a week later and still no call. Let's face it. I'm not going to get a response from Adobe.
As a test, I tried uploading the same files to DropBox. Not very technical perhaps, but I just reasoned that if there were problems with one system, they should show up on the other. Imagine. They uploaded to DropBox no problem.
So the technical fix is forget Creative Cloud storage and use DropBox. Okay, you have to pay for a reasonable amount of storage, but if you depend on your files for your business, it's worth it.
I'm worried though. I'm a big fan of Adobe, and have been using their products for years but am getting concerned that, should I have any problem with any of their CC products their support will be minimal (if I'm lucky) or non-existant (as seems more likely).
As a little extra comment, I have emptied out my CC Storage files (and the archived files) and yet the CC system still says I have 528MB stored - although there is nothing there. I had this once before and the Adobe technical guy reset the system - but it's back!
HOLD THE FRONT PAGE! I just opened my CC storage in a browser and tried to drag and drop the troublesome files directly. And it worked! So maybe the problem is with the CC app. (I have tried uninstalling and re-installing it numerous times). So dragging and dropping is a fix, but not very practical since you cannot drag and drop folders, so you have to create all the folders in the browser version and then drag the files as required.
Anyone got any ideas?
iMac with OS X 10.9, 3.4 GHz Intel Core i7, 16GB RAM

Woah - Ok so sometimes it's the simplest answer we overlook -- HOW TO MOVE YOUR FILES FROM COMPUTER TO ADOBE CLOUD -- EASILY
(for windows users)
1 - Start menu
2 - Go to Computer - OS ( C:) - Users - "Your Name"
3 - You should see here - the folders you need - Creative Cloud Files - and also - My Docs, My Pics, etc -- The app will not allow this task - windows will
4 - Right click on the source folder - (Pics, docs)
5 - Select copy
6 - Right click on Creative Cloud Files
7 - Select Paste
This will transfer all files in that library to the Adobe Cloud folder and allow them to be synced to the cloud
Hopefully this will save some folks the Head - desks it caused me.

Cloud storage - how can I use my .png file shared in "public mode" like a hosted file ?

Hi every body,
I am french and new on the forum so please be indulgent ! (for my english and my questions).
I am working on HTML signature for my company and I have a little problem.
to be viewed, my .png files needs to be on a server. So I remember that adobe gave me a 100giga storage for me to use.
Cool !
But the problem is that the link only send me to a special view of my file... a jpeg one. So when I try to copy the url I can only use the .jpg
I want my file !
So my question is : is it possible that the cloud storage isn't supposed to share any thing else than a miniature of my file and a download button ?
How can I use it for my signature if I can't acess it but only download it?
Thank you very much for your time
Morgan

Hi Morgan,
You are correct. Public link sharing works as follows:
- you can share a public URL to your PNG file on Creative Cloud. The recipient of the URL can view a preview of the file and download the file in the original PNG format or JPG format.
- it is not possible to give other users direct access to the original file in Creative Cloud.
For more info on sharing and collaboration options:
https://helpx.adobe.com/creative-cloud/help/collaboration.html
https://helpx.adobe.com/creative-cloud/help/share.html
Thanks,
Elba

1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?

1. I have an iPod which has purchases synced with I tunes with an apple ID. I now have an iPad with a new ID for cloud. I have cloud storage capacity of 5gb which came with the iPad. How can I use one ID and store my existing music in cloud?

HI Frostyfrog
CHeck out iTunes Match which has an annual fee of £21 or thereabouts. You can store a maximum of 25,000 songs there and they all become available on your other kit, iPhone, iPad and iPod. I know it works as I have over 23000 songs uploaded of which only a few we're bought through iTunes.
it works by comparing your music to the whole iTunes music dadata base so you access the same tunes that you could get from iTunes. If you have obscure stuff, it uploads your own music to the cloud as a copy.
I Find it incredible that on my iPhone with its 16gb memory I can view almost 200 gb of music (ie my 23000 songs) and play any of them. Anything I add to iTunes becomes available via the cloud fairly quickly from a few minutes or a little longer if adding a lot.
The first time you use it it will take quite a while to match your music if you have a lot, but after that it is all automatic. Read the stuff on the apple site. Your PC needs to be at least running Vista. I recommend it and at less than 50p a week it's good value.
Good luck

Cloud storage on multiple devices

Hello, I've been pretty satisfied with Apple, EXCEPT when it comes to cloud storage.
I have three devices:
iPad Retina
My 6 year old daughter has my iPAd 2
and my iPhone.
all devices are under the same account, but every day I get a message stating that my storage is full. and I would need to purchase more storage.
Why doesnt Apple reward or atleast ackkowlege that people with more devices get more free storage???
it used to be that the photos didnt count against you, now it seems that it does.
Very frustrating especially knowing that I cn get 25gigs free from Skydrive.
Any thoughts?

Welcome to the Apple Community.
iCloud space is calculated per account not per device. It's not necessary to use any more space because you have 3 devices than it is if you had one.
Photos don't count towards space used, that hasn't changed.
Sky drive is a completely different type of service, it's not really comparable.

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

My wifes iphone was too full to record a video so I upgraded her cloud storage to 20g and did mine at same time. Cloud is showing 15g free storage butshe still cannot take any mor photos as "not enough memory" What is the point of paying for the extr

Hello Pushtheriver,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iCloud storage issues:
Get help using iCloud storage
This may also help:
Understanding iOS device capacity
You can sync and download many different types of content on your device. Some types of content (such as music and videos) typically take more space than others (such as notes and books). The amount of space taken by an app depends on the app's purpose; complex or graphically intense apps usually take more space than simpler apps.
If your device is near its capacity, you can remove some of the less used content to make room for more.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

HT201318 why is it so difficult to just update my Debit card details do you want to take money from an out of date card for I cloud storage?

what is the use of sending an e-mail with a no reply address?
Telling me you are going to take money from a Debit card that my bank has changed due to a faulty chip?
I go to the control panel to sign in to my account and get told the information of my dream job and street where I grew up is not what you have.
That is being very American Silly as far as I am concerned. I have I phone 4s and I pad with wifi .
I cloud storage wants to take money in a few days time but I can not update my card due to these two issues.
your loss if you make it so complicated to just find the option just to up date a Debit card.
I can do without I cloud storage.

Wizluv Ibrahim wrote:
or I dump de ipad
Knock yourself out.

HT4847 refund cloud storage

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