HT4847 Why can't I download a 3.9 gb movie when I just purchased 15gb storage

Why can't I downloaded 3.9 gb movie, I just purchased 15 GB of storage, I'm not to computer savvy so forgive me.

Purchasing extra iCloud storage doesn't increase the space on your iPad, it only increases the space in your iCloud account.  If you don't have enough free space on your iPad, you'll have to remove someting to make more room.  You might, for example, import your photos and videos to your computer and delete them from your iPad to make more room, as explained here: http://support.apple.com/kb/HT4083.

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