HT4854 Mac App store won't let me re-download Mountain Lion on a Late 2012 Mac mini, says computer is incompatible.
I have a brand new late-2012 Mac mini running 10.8.2. I'm trying to re-download ML from the App Store to create a bootable USB recovery key just in case. I'm being told that I can't DL Mountain Lion because my computer isn't compatible. How can that be?!
Part of the reason I want this key is the fact that I just jumped through 5,000 hoops to recover Mid-2011 MacBook Air from the recovery partition. The installation kept giving me an error. EXTREMELY annoying. I had no key. It set me back a few days. I don't want this problem to happen again.
I have a valid purchase, I own the software, I should be able to download it, period.
Well said.
If I follow the advice of the fellow above and download the installer via Internet Recovery, I'm not going to be given access to the installer for the sake of making my key—or will I? At want point in that workflow will I have the opportunity to boot to back into my already working OS (on the 2012 mini) in order to do what I need to do?
I have access to a most recent release (2012) 13" MacBook Air (FWIW, the 2011 MacBook Air in question above happens to be an 11"). Am I likely to run into the same problem as with the 2012 Mac mini, where the version in the App Store still hasn't been "synced"?
Unbelievably annoying. Worse still is while I'm stuck in self-help purgatory, if something were to happen the recommendation would be to visit the Genius Bar. It's not a bad service, but why should I have to rely on it if I'm perfectly capable of taking care of everything myself provided the correct tools are at hand?
Incidentally, what happened with the 2011 MacBook Air is that the stock hard drive was formatted prior to sale. The recovery partition was left intact. I used it to begin the reinstallation of the OS. It was working fine until I realized I didn't have enough time at the moment to continue to download the required assets. The computer needed to be transported 200 miles away and time was of the essence.
I cancelled the installation with the intention of revisiting it when I got to my destination. When I did so, even after freshly formatting the drive again in Disk Utility, I got an error right as the download began. No amount of tries made a difference. Same error. The only thing that will work, obviously, is a USB key or the equivalent with the installation files pre-downloaded—unless someone here has some other insight.
Thanks so much to all.
Similar Messages
-
The App store won't allow me to download mountain lion 10.8.2
The App store won't allow me to download mountain lion 10.8.2. It keeps saying "unknown error" and "There was an error in the App Store, please try again later (4)"
Do you meet the following requirements:
General Requirements
OS X v10.6.8 or later
2GB of memory
8GB of available space
Some features require an Apple ID; terms apply.
Some features require a compatible Internet service provider; fees may apply.
Supported
Models
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Hope this helps -
"About" says
System Version:
Mac OS X 10.6.8 (10K549)
Kernel Version:
Darwin 10.8.0Not sure whether I'm pre 2007 - don't see anything in "About" - anything in system info that tells you?
Model Name:
iMac
Model Identifier:
iMac5,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2.16 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache:
4 MB
Memory:
3 GB -
My vine got felted and I didn't do it and the App Store won't let me re-download it
If anyone has any help please help!My vine got felted and I didn't do it and the App Store won't let me re-download it
What happens when you try to redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i insalled snow leopard 10.6.8 and all updates but the app store will not allow me to purchase mountain lion.
Is your iMac from mid-2007 or newer? If not, it's too old to support Mountain Lion.
If so, do you meet all the requirements below for Mountain Lion?
http://support.apple.com/kb/HT5444 -
App store crashes when I try to download mountain lion.
Bought an itunes card so I could finally download mountain lion.. Except the app store won't let me download it. I click "buy now" and the app store proceeds to crash. Same thing when I try and check my updates on the app store.
Hello Margot.L,
I was looking through our documentation about things you may be able to do to troubleshoot the issue. Here is an article about troubleshooting an issue with softare on the Mac named Mac OS X: How to troubleshoot a software issue found here http://support.apple.com/kb/HT1199.
The first and easiest test to try is to see if the issue affects a different user account on your Mac. Each user account has customized preferences and other items stored in its home directory. You'll first need to create an additional user if one does not already exist (follow steps a-h below). Then, log out of the current user and test the issue in the new user account.If this resolves the issue, there may be an issue with a file in the home directory of the original user account.
From the Apple menu, choose System Preferences.
From the View menu, choose Accounts (or choose Users if using Mac OS X v10.2 or earlier).
Click "+" (or click New User if using Mac OS X v10.2 or earlier).
Give the new user a name and short name.
Mac OS X v10.3 or earlier only: Click the Password tab, and give the user a password.
Mac OS X v10.3 or earlier only: Click Security.
Select the checkbox for "Allow user to administer this computer". This makes the user account an administrator.
Click OK, or quit System Preferences.
Start up in Safe Mode (Mac OS X v10.2 or later only). If the issue does not occur, there may be an issue with a startup item, login item, or kext file. Refer to this article for troubleshooting suggestions.
If the issue does not appear to be related to preferences, a login item, or a kext file, and still persists in Safe Mode, there may be an issue with a cache file in your home folder:
From the Finder's Go menu, choose Home.
Open the Library folder.
Drag the Caches folder to the desktop.
Attempt to reproduce the issue.
If issue is resolved, drag the Caches folder to the Trash.
If issue persists, from the Finder's Go menu, choose Go To Folder.
Go to this folder: /Library
Drag the Caches folder to the desktop.
Attempt to reproduce the issue.
If issue is resolved, drag the Caches folder to the Trash.
Cheers,
Sterling -
HT1338 Mac app store won't let me update iPhoto and iMovie.
I'm trying to update iPhoto & iMovie, just got a new mac and when I go into the Mac App Store and click update on iPhoto and iMovie it says: "To update this application, sign in to the account you used to purchase it." .....both came pre-installed on my mac and I only have one apple ID, I don't have another one to sign into... please help?
You should be able to go the Mac App Store, login with your Apple ID that you have set up and registered, and then since you just bought the iMac New you should find those two Apps to click on listed in the "Purchases" List that is associated with your Apple ID account. You may or may not need to, for Free, redownload those two Apps from the Purchases List to trigger allowing Free Updates. I'm not sure, not having done this that way.
Hope this helps -
Mac App Store won't let me install something I already bought.
I just bought a game on the Mac App Store and it was in the middle of downloading. I turned the monitor off and when I turned it back on it wasn't downloading anymore. I still don't have it in my Applications folder so I tried to install it again but it said 'We could not complete your purchase. The product distribution file could not be verified. It may be damaged or was not signed.' What do I do?
Restart the computer
Search using spotlight to make sure its not there
Look at launchpad
Anything? -
App store will not let me upgrade to Mountain Lion?!
I can't download the upgrade to Mountian Lion because it days I need 2GB of free space. I'm showing 216 GB of free space. Can anyone tell me what's going on?
It's probably saying you need 2gb of memory (RAM). I suspect you have less. Even with 2gb of RAM Mountain Lion will run like a dog - 4gb or more would be much better.
Have a look here to see your upgrade options: http://eshop.macsales.com/shop/apple/memory/iMac -
App Store will not let my re download games because I never had money in my account
App Store won't let me re download a buy I have already brought but I try to buy something and I never had the money on my credit card now I can not download something I already brought without doing credit card Agean but when I do it says I don't have enough money but I already have it I just wanna redownload it
If you tried to buy something and did not have the money, your Apple ID will
be disabled. You need to resolve the problem before you can download anything
including apps you previously had.
Suggest you start here to get the problem resolved:
http://www.apple.com/support/itunes/contact/ -
My app store won't let me download none of the older versions of apps for my ipod touch 2g.
My app store won't let me download any of the older versions of an app, but in my sisters case she can and she has an ipod touch 2g just like me. She was able to download kik, twitter, instagram, and some more apps that told me I had to have ios 4.3.1 or higher to download. and theres only one app I want and its kik, can someone help me figure out whats wrong with my app store, it would be a great help.
Starting when iOS 7 was released, Apple now allows downloading the last compatible version of some apps (iOS 4.2.1 and later only)
App Store: Downloading Older Versions of Apps on iOS - Apple Club
App Store: Install the latest compatible version of an app
You first have to download the non-compatible version on your computer. Then when you try to purchase the version on your iPod you will be offered a compatible version if one exists. -
What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?
What do I do if the Mac App Store won't except my code for the OS X Mountain Lion code?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Contact the folks that sent you the code or AppleCare for assistance. -
My mac app store won't load and when click it nothing happens happens
my mac app store won't load and when you click it nothing happens...it was okay for the past months but now i don;t know why it won't open...please help...
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
My App Store won't allow me to download any apps. It says such and such app is unable to download try again later every time. I have enough storage all my devices are up to date on all updates please help
I am a librarian at a 1:1 iPad school and we are having this problem with all ~3000 student iPads as well at ~300 teacher iPads. This is extremely frustrating. I have tried suggested fixes found on other discussion boards but none have worked.
-
My app store won't allow me to download any apps because of pervious purchase which I never purchased ?
I'm sure you purchased it since no one else would have your password to download apps
Make sure your CC has funds on it and its up to date on your itunes store account.
Maybe you are looking for
-
Convert String variable value to an Object referece type
Hi all, I want to know that if there any possible way to convert String variable value to a Object reference type in java. I'll explain by example if this is not clear. Let's think that there is a string variable name like, String name="HelloWorld";
-
Firefox 21 is really slow on startup, I have disabled all addons, checked memory, optimized win 7, ran system mechanic but it is still slow, changed home page . IE 8.9.10 is lightning fast on startup.
-
Hi there, I have a late 2006 iMac running lion 10.7.5 and was wondering if I now can upgrade to mavericks. The app store show 10.6.8 and later but everywhere else I read tells me I need an iMac made in 2007 or later. Is this true or can I upgrade.
-
Hi, Can anyone please tell me on what scenarios do we get a <b>ResultSetDefinition Error</b>?? Below is my code which throws the ResultSetDefinition Error, please have a look at it names = tableList[h]; codes2 = tableCode[h]; ResultSetDefinition rs
-
Displaying blob image using adf
Hi , We are using adf in our application. We have to disaply blob image from oracle data base on the adf jspx page.This jspx page consists of 2 jsff files. I have created an httpservlet and called on the source parameter of image this httpservlet wit