HT4859 After updating my iPhone 4s to iOS 6.1.2, the iCloud backups fails

After updating my iPhone 4s to iOS 6.1.2, the iCloud backups fails. It appears it is trying to backup the entire 3.1 GB not just new data, thereby exceeding the 5.0Gb limit. I have checked the phone contents on my iMac and there is very little new data so the backup should be successful. I have tried rebooting the phone, which did not help. Phone is not jailbroken. Any suggestions? Thanks....

alisportshots wrote:
I have a similar problem, but after following your suggestion of deleting my iphone backup and then turning backup back on again, I needed to plug my phone into my computer to sync the backup.  I re-tried to do an icloud backup and it again told me that  "the last backup could not be completed"... since I had deleted the backup, it says the "Last backup:  never".  Ugh. I reconnected my iPhone 4S to my computer and iTunes so I could sync my phone and do a backup... it's still "waiting for sync to start"...
For your iCloud backup, you may have an app that is preventing the backup from succeeding.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.
If you turned iCloud backup off and try to sync to create a backup on your computer and got a "waiting for sync to start" error, it may be caused by a corrupt backup on your computer.  You could try deleting your last backup by opeing iTunes and going to Preferences>Devices, clicking on your last backup and clicking Delete Backup.  Then try again.

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