HT4859 I have back-up in I-Cloud on 2 phones that I no longer have, but when I try to delete those 2 it says do you want to delete and turn off back-up, does that mean just on that phone or my new phone also? Thanks

I have I-Cloud back up on 2 phones that I no longer have, when I go to delete its says do you want to delete and turn off back. Does that mean turn off back up on the phone I use now or just that phone that I no longer use? Thanks for any advice, Buckspc

Not a big issue : Just delete the old backups and if the backup option turns off o your current device, then just turn it on again.

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Restore the phone --> http://support.apple.com/kb/HT1808
If this does not resolve the problem you have a hardware problem.

The sound doesn't work. It's set appropriately in settings, the volume is turned up all the way with the side buttons, but no volume. When we try to play songs, it acts like it's going to play and then goes back to the play list. Restored and still no

It's set appropriately in settings, the volume is turned up all the way with the side buttons, but no volume. When we try to play songs, it acts like it's going to play and then goes back to the play list. Restored the device and still no sound.

Try A and B
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

TS2988 I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

I purchased a ringtone and it is not visible in my cloud, etc, but when I try to purchase it again, it says that I have already purchased it. Where can I recover my ringtone?

Try Here > https://discussions.apple.com/docs/DOC-3792

I cannot delete music off my phone... I have gone to settings and the cloud stuff is gone. but when I try to swipe left to right or right to left to delete songs I want off my phone, it just plays the song!!!! How do I seriously delete music now?

I cannot delete music off my phone... I have gone to settings and the cloud stuff is gone. but when I try to swipe left to right or right to left to delete songs I want off my phone, it just plays the song!!!! How do I seriously delete music now??

Figured it out.

Is there any way to create a time machine backup to an external hard drive with content already on it? I have a hard drive that i have used for pictures but when i try to run a backup it says i need to start from a blank drive. Can i get around it?

Is there any way to create a time machine backup to an external hard drive with content already on it? I have a hard drive that i have used for pictures but when i try to run a backup it says i need to start from a blank drive. Can i get around it?

It would be much better if you had separate drives for the pictures and Time Machine backups.....but, if you want to use the same drive for both purposes, temporarily move the folder with the pictures to another location for safe storage.
Run the Time Machine backup on the hard drive and verify that everything is working correctly. Time Machine will format the disk for you in Mac OS Extended (Journaled) as part of the backup process.
Then move the folder with the pictures back to the hard drive with the Time Machine backups.
When you have tested to make sure that everything is working again, then and only then should you delete the folder with pictures from the temporary storage area.
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I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits. otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS P

I already have installed Ai, Lr an Id, but when I try to use it the software says that the Proof period is over, and then ask me for a Serial Number of 6 digits.
otherwise It offers to me to purchase a new subscription. BUT I ALREADY PAY 2 MONTH of THIS PLAN!!!!!!
I want to USE the products….CAN YOU HELP ME????
regards,
Leticia
There aren´t an email, a phone number, a chat or a place to find helpful. I live in Argentina, where I can find a solve to my problem?

Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
If you really want to cancel, You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

Error Message regarding Facetime: I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

I am getting this error message when I try to open Facetime on my iMac desktop "This beta version of FaceTime has expired." What does it mean? How do I get it to work again?

The Beta version of Facetime is a free test/trial version that Apple placed on some computers in the past. It has expired -- to get a working Facetime version back you must go to the App store and purchase "Facetime for Mac" which will cost you 99 cents.

TS1702 All my entries in 'notes' have disappeared. I had several different 'notes' entered over the last few months but when I opened the app recently, all of them had gone. Any way of getting them back?

All my entries in 'notes' have disappeared. I had several different 'notes' entered over the last few months but when I opened the app recently, all of them had gone. Any way of getting them back? This has happened once before but they just popped back in a few days later. No such luck this time.

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic. I suspect this is your problem
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

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i just set up an apple id acct n i verified the account but when i try to download a app it says my acct isnt verified. how do i fix that?

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HT2693 I bought an itunes gift card but when i try to redeem my account it says invalid code. I put in the code perfectly but its still not working. The shop wont take it back either, What should i do?

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I have downloaded a book in iBooks and it shows that the purchase has gone through, but when I try to open the book it says it can't access the content.

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Downloading past purchases from the App Store, iBookstore, and iTunes Store

When I try to download firefox it asks me if I want 6.1 and that it will harm my computer. I just want firefox 5

When I try to download firefox it asks me if I want 6.1 and that it will harm my computer. I just want firefox 5 edit

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RSC says I have files checked out, but when I try to check them in it says they're not checked out

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I tried refreshing and rebooting my (client) PC, and it didn't help.
Thanks.

I am no pro at this product but when you look in source control, who does it say has those files checked out. Does that user match the credentials that you use to connect to source control. The only reason I ask this is, when I first set this up for my Publishers, I used the default admin account to connect to RSC. Then I created accounts for them and went to their workstations to change credentials. I changed the credentials but they had checked out some docs before that and could not check them back in because they were still checked out as admin. Had to change it back, have them check projects back in and then switch credentials. Hope this helps.

HT4859 I have back-up in I-Cloud on 2 phones that I no longer have, but when I try to delete those 2 it says do you want to delete and turn off back-up, does that mean just on that phone or my new phone also? Thanks

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