HT4859 Restore from the Cloud

Solution Needed: When trying to restore backup of iPad from the cloud I get error "Could not sign in  Apple ID couldn't be created because of a server error".  I have good internet connection and am communicating with the server with my iPhone. Is there something I can do but wait and try later.

Your phone must be running the same or higher version of iOS as the one you backed up in order to restore the backup.  If it isn't, update it in iTunes, set it up as a new device, then go to Settings>General>Reset, tap Erase All Conent and Settings, then go through the setup screens on the phone and when given the option, choose Restore from iCloud Backup.  Your backup should then be available to restore from.

Similar Messages

  • I attempted to update my iphone5 to 7.1.1  There was an error and now my phone is erased.  I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

    I attempted to update my iphone5 to 7.1.1  There was an error and now my phone is erased.  I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Also, do you remember what the error message said?

  • I am trying to restore from the cloud on my ipad mini but it will not let me select the latest backup that it shows

    How do I restore from the cloud on my ipad mini iOS 7.1.1? It will not let me select the latest backup.

    Is this how you do it?
    1. Settings>General>Reset>Erase all content and settings
    2. Tap Erase
    3. You'll see Apple logo and progress bar
    4. Hello
    5. Slide to set up
    6. Set language
    7. Set country
    8. Choose Wi-Fi network; enter Wi-Fi password
    9. (a) Use Location Service (b) Don't Use Location Service
    10. Select option
    11. (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
    12. Selected Restore from iCloud Backup
    13. Enter password for iCloud
    14. Agree to Terms and Conditions
    15. Setup Apple ID
    16. Select backup
    17. Restoring from iCloud
    18. Hello
    19. Restore Completed. Your iPad was restored successfully. There are just a few more steps to follow and then you're done!
    20. Continue
    21. Finish setting iCloud enter Password
    22. Updating iCloud settings
    23. Create a Passcode
    24. Welcome to iPad
    25. Get Started
    26. Restoring Apps and Media
    27. Enter Apple ID and Password
    28. Notice: Restore Incomplete, some items could not be downloaded from the Store. If they are on your computer, you can restore them by syncing with iTune
    29. Connect iPad to iTune to sync with computer
    30. Sync Music, Videos and Album Artwork

  • After installinf ios6 I lost all contacts, I could not get them back so I hit restore. This restored the phone to 4 months back. The phone did not give me the option to restore from the cloud. is there anyway I can now restore from the cloud?

    How many backups are in the cloud? When I installed ios6 it backed up to the cloud, since then I restored the phone trying to regain my contacts. At this point the used the last backup I performed on the computer 5 months ago. I never had the oppertunity to restore from the cloud. Is there anyway I can now restoe from the cloud and would it have the backup that was performed when I installed ios6?

    http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
    Go to Settings>General>Reset and tap Erase All Content and Settings.  This will erase your phone.  Then you will go through the setup screens again as you did when your phone is new, and when given the option, select Restore from iCloud Backup.

  • Iphone 5s wont restore from the cloud

    I just purchased an iphone 5s and am trying to restore from the cloud. I think my contacts are fine but i only get about half of my photos... Why? Please help...

    Your Mac would need to be running OS X 10.7.5 or higher, and you had iPhoto '11 9.2.2 or higher or Aperture 3.2.3 or higher in order to see your photo stream.  If you went to System Preferences>iCloud, signed into your account and checked Photos, you would be able to access photo stream photos from the last 30 days (older photos are no longer in iCloud).
    I guess I don't know why you would get a message that there isn't enough room to back up your phone if you were restoring a backup.  As a long shot, you could try restoring the backup again using the approach posted by ezjules here: https://discussions.apple.com/message/19518589#19518589 (open the camera roll after the phone restarts during the backup and keep it open until the backup completes).  It seems to have worked for some people.  Otherwise, you can call Apple support for free if your phone is less than 90 days old: http://www.apple.com/support/icloud/contact/.  You'll need your serial number to set up the call, which you can find in Settings>General>About.

  • Just got new iPad could not restore from iCloud because of operating system had to set up as new to upgrade now how do I get back to restore from the cloud?

    I just got a new iPad it had 6.0 iOS and it would not let me restore from the cloud . I had to set up as new to update to 6.1 iOS now I can't find my backups in the cloud help please..

    Welcome to the Apple Community.
    Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
    When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

  • HT4847 How to restore from the cloud?

    I need to restore pictures from the cloud to my ipad.  I had pictures on my computer stored and the hard drive crashed.  Help?

    1. Log out of icloud from your device.
    2. Go to the online website and delete it
    Hope it helps! 
    OR
    1. Settings
    2. Click Icloud
    3. Storage and Backup
    4. Manage Storage
    5.Choose what to back up and what to not back up

  • I am using iTunes Match, and wish to restore from the cloud to itunes. Why do I have to select one at a time to download?

    I am using iTunes Match, and had to restore all of my music (.3000 songs). Problem is, I don't see where can restore them all at once. I can do it for all purchased items from the Cloud, but not for songs/content that I added on my own from CD's. I have had to click the cloud icon for each song....really, my hand is about to cramp. Is there a restore all function for non-purchased songs? If not, it needs to be added to the Match software.
    Thanks

    Instead of steaming you can just download directly from the cloud.  Don't you see the cloud icon with a downward arrow? You may have already downloaded then then. Turn off iTM and see if the songs are still present.

  • Had to replace battery which wiped out everything. restored from the cloud, but when I hook up to computer, won't sync. keeps asking if I want to re-store again. Ideas?

    Had to replace battery, which wiped out everything. Backed up from the cloud, but when I hook to computer, won't sync. Keeps asking if I want to re-store the phone.
    Ideas?

    no apple store replaced. they said there were 3 apple programs that kept crashing in background, which ran battery down cause they kept trying to re-load.
    they backed up phone to cloud, wiped out old software and replaced new software & new battery. since then won't sync with itunes on computer.

  • How do I wipe and restore from the cloud

    Hello, I recently lost the computer I was locally syncing my ipad to (it crashed badly). I have enabled the icloud sync for the iPad 2 I use to be backed up there. I need to wipe the tablet (so I am told) so I can reinstall the messaging app and properly set the account info so I get messages from my VZB iphone on the device. Has anyone done a"cloud back up down load" did it work? Or am I in trouble? Also how do you "wipe" or reset the ipad for back up info to be reinstalled?

    If I understand you correctly, you want to restore from iCloud Backup.
    Restore from iCloud Backup
    1. Erase all contents and settings (Settings>General>Reset>Erase all content and settings)
    2. You'll be asked twice to confirm
    3. You'll see Apple logo and progress bar
    4. You'll see a big iPad logo on screen
    5. Configuration start
    6. Set language
    7. Set country
    8. Enable Location Service
    9. Select network, enter password and join network
    10. You'll be given 3 options (a) Setup as New iPad (b) Restore from iCloud Backup (c) Restore from iTune Backup
    11. Selected Restore from iCloud Backup
    12. You'll be required to enter Apple ID and Password
    13. Agree to Terms and Conditions
    14. Select Backup file
    15. You'll see progress bar
    16. Red slider will appear; slide to unlock; step #1 to #16 is fast
    17. Pre-installed apps will be restored first
    18. Message: Purchased apps and media will now be automatically downloaded
    19. You'll see a pageful of apps with Waiting/Loading/Installing
    20. When the restore process is complete, your device will restart. You should connect the device to iTunes to sync data not contained in the backup (such as music, videos, apps, and so on).

  • TS4020 restore from the cloud

    How do I find a restore point and use it from the iCloud on my MacBookPro???

    iCloud does not backup your PC, there are no 'restore points' Windows System Restore has 'restore points'

  • My pictures are not downloading from the cloud

    I was doing a restore from the cloud on my new iPhone 5 every thing whent good.  My pictures are still downloading (going on 20hr) what do i do?

    Hi Lifebydesign101,
    Welcome to the Support Communities!
    I believe you are asking about Photo Stream here.  However, pictures are not transferred from the iPad to the iPhone.  I'll include some information about My Photo Stream and troubleshooting steps below:
    iCloud: Set up Photo Stream
    http://support.apple.com/kb/PH2605
    iCloud: My Photo Stream troubleshooting
    http://support.apple.com/kb/TS3989
    I hope this information helps ....
    Have a great day!
    - Judy

  • Trying to set up my new iphone 5s from the cloud

    Im trying to set up my new iphone 5s by restoring from the cloud. When I get to the "choose backup" screen, i try to choose my latest back up, but nothing happens. the wring is in gray and nothing happens when I touch it. the bottum of the screen says "No icoud backups are compatibel with the version of iOS(7.0.4) on this iphone) Please help. I can't use my phone and I need to make some calls.

    It sounds as if your new iPhone has iOS 7.0.4, but the backup was performed using iOS 7.1.  if that is the case, here is how to solve this:
    1.  Upgrade your new iPhone to iOS 7.1.  If it cannot yet get to Setitings, set is up as a new iPhone.  Then do Settings > General > Software Update.
    2.  Prepare to restore the iCloud backup.  The way to do this is to now do Settings > Gerneral > Reset > Erase all content and settings
    3.  Restore the iCloud Backup.  You will now be directed through the "Hello", set up WiFi, enter your Apple ID, and choose a backup.
    This will only work if your old backup used the same telephone number, cellular carrier, and Apple ID of the new iPhone.

  • HT204150 many of my contacts have suddenly been deleted from the cloud how do I restore from a previous backup

    Many of my contacts have suddenly been deleted from the cloud, how do i restore from a previous backup?

    See these discussions from the  More Like This  on the right...
    https://discussions.apple.com/message/18162522#18162522
    https://discussions.apple.com/message/19511449#19511449
    iCloud Backup and Restore Overview
    http://support.apple.com/kb/HT4859?viewlocale=en_US

  • New update deleted all of my lecture notes and wouldn't restore recent backup. How can I download them from the cloud to my iPad? (not at my computer right now)

    (It's fifteen minutes before class starts)
    I tried to back up all of my devices before making the update to 7.0.6.
    My iPad was ejected and iTunes told me that it couldn't be updated due to some error (this was yesterday). Then when I plugged it back in, it said I needed to restore my iPad, and I couldn't get to the home screen or anything, it just showed a "Connect to iTunes" icon. So it restored a really early version (with notes from last semester but not from this semester), even though I'm sure I've backed it up at least twice since I got it (1-13-14).
    I got onto the Cloud and downloaded some important lecture notes before performing the update just to make sure that they would all be up to date, but those are on my computer, which I am currently not at, so I can't download them. I saw that my iPad was syncing with my Cloud, so my college notes were all showing up, and I didn't stick around to make sure that the current ones showed up (but they're on my cloud, so wouldn't they?).
    Also, I use Branchfire's iAnnotate PDF, and all of my highlighted articles for research papers and summaries are gone. I'm missing important articles that had notes for two seminars, and they're all gone. I'm confident I can recover things from the cloud, but iAnnotate doesn't use the cloud. Is there a way to find those again?
    What I'm curious about right now is if there's a way to download from the Cloud to my iPad, because that's where my notes are.
    Does the cloud sync FROM my iPad? As in, if it isn't on my iPad will it delete documents from my Cloud? Or if it's in the Cloud, will it sync to my iPad if it's absent here?
    This is really frustrating, especially because I TRIED to back everything up just to be safe. I tried everything, and I still lost all of my important files. This is beyond frustrating, it's devastating. This is unacceptable.

    There are some recovery programs out there if you google them - many with free trials. I haven't tried them so I have no opinion.Read any professional tech and user reviews you can find before you try one. I have read here in the past that some have worked for people who have posted here. 
    To help in the future, have you considered using Jump Desktop - Remote Desktop? I know it won't solve the problem you're dealing with now (unless notes were taken on your computer.) It's in the app store. It's the #1 paid app in the business category and the reviews are great. It allows you to see anything that's on your computer on your ipad. If you take your notes on your ipad then you might want to email them to yourself, put them on Word in your computer, for example, and then if you need them in class, you remotely connect your ipad to your computer and you will see your notes. This way you won't have to rely so much on the cloud. The explanation would be too long here, but you might want to take a look at it. You can use the free trial on jumpdesk.com and then if it works for you, buy it in the app store. 
    Meanwhile, it's hours since you sent this post. Hopefully others who can help solve your problem who are on this forum now can help you. I hope you get your notes back. Don't give up too quickly.
    Hope this helps. 

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