HT4859 Restore problem with replacement iPad

yes but.. the new device was running OS6.0 and the icloud storage was done with OS6.1 and therefore it would not restore to my new ipad. Now I've set it up as a new rather restored, and updated the OS. How can I now restore my stuff?

As you discovered, you can only restore a backup made on a device running the same or lower iOS version as the device your are restoring it to. Now that you've updated your new iPad, you can access your iCloud backup by going to Settings>General>Reset and tapping Erase All Content and Settings. This will erase the iPad and bring you back to the initial setup screens. Go though the setup and you will be given the option to Restore to iCloud Backup again.

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Had a problem with my iPad 2 and took it into apple store to get it restored to factory settings. I now need to restore from iTunes but can't see my iPad when connected via USB, any ideas please?

Help !! I had a problem with my iPad 2 this morning which resulted in me taking into the apple store and them restoring it to factory settings. They advised me to restore all my apps etc from iTunes which I am trying to do, however once connected via the USB I cannot see it as a device on iTunes, and I keep getting the message on my laptop "the iPad cannot be used because it requires iTunes version 11.1 or later, go to iTunes.com/uk and download the latest version"
I cannot see what the version of iTunes is on my iPad and have gone into safari to try and download but not able to as it tells me iTunes is already loaded. I have the latest version on my laptop so I am stuck as to what to do next. Any suggestions please??

Hi there Paula120,
You may find the troubleshooting steps in the article below helpful.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off an

Hi, I have a problem with my ipad, I want to restore it but I can not. When I plug the ipad (off) it is not recognized by itunes, I turn the ipad, There are apple and the apple after you see the usb cable and itunes logo for just 1 minute and turns off and is no longer recognized by itunes.
thank you for your help.

Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

I m having problems with my iPad 2 gestures. The screen enlarges and will not respond to my attempts to restore it.

I m having problems with my iPad 2 gestures. The screen enlarges and will not respond to my attempts to restore it. Is anyone else having this problem? What is causing it and what helps to restore normalcy?

Try double-tapping the screen with 3 fingers and see if that zooms it back out - and if it does set Settings > General > Accessibility > Zoom 'off'. If it doesn't zoom you back then try triple-clicking the home button and see if that turns it off, and if it does you can then change what a triple-click does via Settings > General > Accessibility > Triple-Click Home.

I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help! Thank you ...!

I have a problem with my iPad 1 st. the problem is that I unable to locate even when connected to a WiFi network and the location is activated and restore and same thing happens .. may be I need help!
Thank you ...!

Hi there beni_m,
You may find the troubleshooting steps in the articles below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
-Griff W.

HT4946 I want to sync my iPad with an older backup, not the old created when I plug mt device in. Following a problem with my iPad I have lost all my data from a game app and I am trying to retrieve it

Following a problem with my IPad and restoring it, I have lost the data in one of my game Apps ... I can see in ITunes/ pref my iPad back ups and want to try to sync with an older back up to get the data back. So how can I sync with an oldera back up?

In that same window - the one where you see your backups - click on the box at the bottom that say -Prevent iPods, iPhones and iPads form syncing automatically. Then click OK and quit iTunes.
Connect your iPad to the computer and launch iTunes. Right click on the iPad name on the left side under the devices heading and select - Restore from backup. A window will pop up from which you can select any of the backups that you have for the iPad. Select the backup that you want to restore from and then go agreed and restore the iPad. Sync with iTunes when you are done.
Remember that when you restore from a backup - you restore everything in that backup to the iPad. You cannot selectively restore content. It is all or none.

Hi, my facebook app on my Ipad3 has stopped allowing me to put comments on. Does anyone have any ideas how to correct this? Don't know if it is a problem with the Ipad or just the facebook app. Thanks.

Hi, my facebook app on my Ipad3 has stopped allowing me to put comments on. Does anyone have any ideas how to correct this? Don't know if it is a problem with the Ipad or just the facebook app. Thanks.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
I saw one post where a user said dust got inside the small microphone hole. Using a vacuum cleaner removed the dust and restored the audio.
 Cheers, Tom

Has anyone else had a screen separation problem with the ipad?

Has anyone else had a screen separation problem with the ipad?

Does it really matter whether anyone else has? If you have, that's a problem for you whether or not anyone else has experienced the same issue. Call Apple tech support or take the iPad to an Apple Store, if there's one in your area, and they'll replace the iPad unless it's determined that the problem was caused by some sort of accident rather than a factory defect.
Regards.

Hi! I 've a problem with my ipad mini. Does anyone know if there is a way to get out from recovery mode without reinstall iOS?

Hi! I 've a problem with my ipad mini. Does anyone know if there is a way to get out from recovery mode without reinstall iOS?

Many thanks Deggie! I think my iPad has a big problem because is not possible to restore it....I downloaded the most upgraded version of iOS but when I try to restore an error message occurs (4005)......

I'm having problems with my iPad

I'm having problems with my iPad, it crashes, sometimes it doesn't work, freezes, iBooks won't open and I am TIRED!
What would I do? I already reset it, and it looks like is worse!

Restore it from iTunes....it will reinstall the whole software leaving out errors. But back up while restore...

I have a problem with mi iPad 3 and iCloud.

I have a problem with my iPad 3 and iCloud.
First. When i try to turn on the automatico downloads of apps and music on my ipad ican't. I put on the buttons but they automaticly turn into off.
Second. I have an macbook with iWork and mi iPad has iWork too but i can use iCloud because the documents that i create in the iPad doen't go online.
I did a little research and i think the troubles are because apple didn't associate mi ipad with my apple id, i had retored mi ipad a lot of times and it doen's fix the problem.
What do i can do?
I'm sorry but i'm learning english, so i'm sorry if you have a hard time trying to understand.
Thank you

Hi Omar1510,
If resetting your iPad allows it to charge, but only temporarily, you may want to make sure that you have your data backed up and try restoring the device (you may want to test the charging before reloading your data). You may find the following article helpful:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Regards,
- Brenden

64 GB 3G iPad: There is a problem with your iPad

I just got my 3G iPad and I have this error when plugging in my iPad for the first time:
after waiting for the "Waiting for iPad..." message to end, iTunes shows this:
There is a problem with your iPad
We're sorry, the iPad you connected is not recognized and cannot be activated for service.
We recommend you visit your nearest Apple Store for more information.
To find your nearest Apple Store, click here.
This is a bummer. I just software-updated my MacPro to the latest version of iTunes, too. Are Apple's servers swamped due to the 3G release or do I really have to take it into the Apple Store?

I phoned a manager at a local Apple Store and he suggested trying to get the iPad into restore mode. Holding the "power button" (as I call it, they call it the screen lock button) and the home button reboot the iPad, and iTunes no longer had that "There is a problem with your iPad" screen. I was able to press the restore option in iTunes, and subsequently reinstall the iPad to its "factory setting."
I'm now restoring the iPad 3G from a backup of my iPad Wi-Fi. There was a bit of a delay at the "Waiting for activation" portion of the process, but I'm past that and it's installing a ton of my apps. Hopefully useful for anyone else who gets that error screen.

The ios8 update is causing innumerable problems with my ipad. The info from my calendar just disappeared, I am typing blind with the keyboard most of the time, and I cannot upload pics or paste to FB. When will this be fixed and what can I do in the

The ios8 update is causing innumerable problems with my ipad. The info from my calendar just disappeared, I am typing blind with the keyboard most of the time, and I cannot upload pics or paste to FB. When will this be fixed and what can I do in the Meantime?

Have you tried yesterday's update to iOS8.0.2?
iOS 8.0.2
This release contains improvements and bug fixes, including:
• Fixes an issue in iOS 8.0.1 that impacted cellular network connectivity and Touch ID on iPhone 6 and iPhone 6 Plus
• Fixes a bug so HealthKit apps can now be made available on the App Store
• Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode
• Fixes an issue that prevented some apps from accessing photos from the Photo Library
• Improves the reliability of the Reachability feature on iPhone 6 and iPhone 6 Plus
• Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages
• Better support of Ask To Buy for Family Sharing for In-App Purchases
• Fixes an issue where ringtones were sometimes not restored from iCloud backups
• Fixes a bug that prevented uploading photos and videos from Safari
For information on the security content of this update, please visit this website:
http://support.apple.com/kb/HT1222

I have continuous problems with my iPad Mini, and it is getting worse! Newstand application keep pausing or crashing, websites keep hanging first time in but then open fine the second time, and I have problems with applictions crashing.

I have continuous problems with my iPad Mini, and it is getting worse! Newstand application keep pausing or crashing, websites keep hanging first time in but then open fine the second time, and I have problems with applictions crashing. Has anyone experienced similar problems and any suggestions?

Has the device always behaved this way? Did this start as a result of an update to the iOS software? If the problem is that bad, you should probably restore the iOS software and then restore from a backup. If that fails, restore as new and rebuild the device. If that fails, it's time for a trip to an Apple Store to let them have a look at the iPad.
Use iTunes to restore your iOS device to factory settings

Problems with my iPad Air

I am having so many problems with my iPad Air that I got for Christmas. It is not jailbroken. Sometimes it doesn't work. The internet keeps going out all the time but it's not with my network because I got my network checked out and it was perfectly fine. Safari never works even when I am connected to the internet. All of the apps keep crashing. On the app store it doesn't let me download anything. I still have about 15 gigabytes left on my iPad Air. It doesn't let me sent or recieve messages. On the mail app it doesn't let me check my email because it just says I'm not connected to the internet even though I have all 3 bars. It is so slow. When I am on any app that acually works then it takes about 10 minutes just to load one thing. I think there is an internal problem with it or it might just need to be restored. I never dropped it and I always keep it protected so I don't know what is going on.

The wifi icon only indicates he presence of a wifi signal, not that you are connected.
First do this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iPad running slow? How to speed up a slow iPad
http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
If You Think iOS 7 Feels Slow Here’s How to Speed It Up
http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Some things to try first for internet/wifi connection:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h Mt
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

HT4859 Restore problem with replacement iPad

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