HT4859 Sleep switch on my iPhone 5 went bad. Apple gave me another phone and the all the info was transferred to new phone. I can't back up to iCloud. CanI delete the old phone without losing all the info that was on it.
Is it ok to delete old phone from iCloud and not lose iCloud data.
If you mean to delete the old iPhone backup from Settings>iCloud>Storage and Backup>Manage Storage, yes, you can delete this and make a new one of your new iPhone. Nothing will be deleted from your iPhone.
Be sure that you have all the data you want in your new iPhone.
Similar Messages
-
How can I transfer purchased iTunes from my computer to my iPod without losing all the songs I currently have on my iPod? I've already burned the purchased songs onto DVDs, but they still aren't recognized as authorized songs that I can copy onto my iPod. One other note: The songs I purchased were done so with iTune versions much earlier than 10.0, does that matter? I couldn't tell you what version though.
Not sure what you are saying.
What is stopping you from adding the songs?
Are you getting an error message?
What does it say? -
I accidently put my old 2nd generation Ipod nano through the washer a few years ago. Well after that it would no longer work do to water damage. After a while i got a new Ipod (the same type) and was able to get new songs to put on it and what not. Well i was playing around with the one i washed opne day and found that i could still restore it on iTunes. However, it wont let me restore it without losing all of my music and what not that i got for the new one. I would like to continue to use the old one, but I am afraid of losing all of my current stuff. Does anyone have any suggestions as to how i can restore the old and keep the new? I am in desperate need.
Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD. -
How do you transfer an existing iTunes account to a new computer without losing all my music, apps, ringtones etc?
Copy everything from the old computer to the new one.
Type "move itunes lbrary" or similar into the google search bar. -
Long story short: A sequence of bad decisions on my part caused me to delete my entire iTunes library (song files, apps, itl file, everything in the music folder). Another bad decision left me without a Time Machine backup of this folder. I have a backup of my music and I can redownload audiobooks from Audible, so I'm not stressed out about my audio.
The problem is my iPhone and iPad. I've downloaded >400 apps and have over 100 on each device. How can I begin syncing them to this new, app-free library without having every app deleted (along with their organization, settings and related-documents). I use these devices heavily so this is a huge conundrum for me.
The next step would seem to be to restore my audio files to a new iTunes library, but how do I then sync my devices to that library without wiping out every app on my iDevices? I'm a pretty technical user and am willing to hand edit the ITL files if necessary. I think that i _may_ be able to find a version of the itl file that's about a year old from an ancient backup. But that still doesn't solve the whole problem.
Thank you,
SpencerI managed to lose an earlier reply I'd started before you came back with your "solved" so I didn't bother to retype it.
It went something like this:
You should be able to recover the media with the tips in this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings. You can probably transfer your purchases into an authorised library, backup the device, recover any other media using third party tools, then restore the device from the backup.
The older .itl file is useful however as iTunes should see this as the "home" library for your device which will allow you to preserve the application settings. (.itl file? Mac? I assume the library has migrated from PC to Mac at some point). Any files in the Previous iTunes Libraries folder or did you kill those as well? The most recent of these would be the best place to start.
And no, the .itl file is not editable by mortals...
Once you've restored the media from backups or recovered whatever else you useful can from the device, the scripts MusicFolder Files Not Added and Super Remove Dead Tracks should help get the library up to speed with the contents of the media folder.
tt2 -
I was following directions on a mac board on how to share my iTunes library with my kids accounts on my computer. I must have not followed the directions correctly, as now I can not listen to any music on any account including the admin. I don't remember where I got the instructions or what I did to reverse the things that I moved. How do I restore my ability to listen to all the music that I have without re-aquiring it?
And then how do I get it so that I can share with the other accounts on my computer?
thanksWithout knowing what changes you made it's impossible to say what you can do to fix it, but I would suggest checking two things in the Preferences menu: first, under the Parental Controls, make sure you haven't disabled any of the areas that won't play; second, go into the Sharing area and uncheck the "Share library on my local network" box, then go back to the main library and see if the songs will play.
-
please help! when i plug my iphone 4s into itunes, it tells me it cant sync and to restore it back to factory settings. how do i do this without losing all of my contact list, music i purchased on my phone, and all the other data and pics? i do have i cloud that recently backed up, but does i cloud back up my contacts to?
i have icloud but does that backup everything thats on my phone currently? even music that i have purchased on my phone thats is on my itunes? pic, contacts, apps?
-
Transfer mac onto my account without losing all of my documents?
My have a Macbook Pro 2011/2012 that I got for Christmas my freshmen year. Well I'll be a senior this year and I need to transfer my mac to my ownership instead of my step-dad's. How do I do this without losing all of my files?
If restoring from a backup still shows the "Other" data, it's likely contained as a part of the backup. You can restore the device and resync that data (apps, music, etc) back to the device. The things to pay attention to would be things like contacts, calendars, and notes -> would want to make sure those were synced with an account of some sort, or saved elsewhere to transfer back to the device. Also, items like messages can't be synchronized back over to the device, unless it's from a backup.
-
I changed my iPhone from an IPhone 4 to an iPhone 5. How do I delete my iCloud account on my old phone without losing all the data on my new iPhone 5?
If you have any photo stream photos on your old phone that you want to keep you might want to save them to the camera roll, then import them to your computer (http://support.apple.com/kb/HT4083) before deleting the account. The reason for this is that photo stream photos are only kept in iCloud for 30 days. When you enable photo stream on your new phone you will only receive photo stream photos from the last 30 days as older photos are no longer in iCloud.
-
Hi, I have just purchased a Macbook, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone? Ta
The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB. -
I have a few devices on one apple id and would like to switch out one of my phones so they have there own apple id do I have to restore the phone as new or can i somehow switch it without losing all apps and music in iTunes?
Hello lynnettefromsk,
The article linked below details all of the locations that you may need to change your Apple ID. This process should not affect the state of anything on the device at the time.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Cheers,
Allen -
how do i backup my iphone 3 started on one itunes account and restore to the same phone with a different itunes account without losing all my information?
Please search the forums. This has been covered here extensively.
-
how can I synch my ipod to a new computer without losing all my content, purchased and my old copied albums?
My PC and backup died in the same week and now I am told I could lose all my content if I synch?
I have new purchases on my new laptop but too paranoid to synch the ipod incase I lose the thousands of tunes I copied over from my old collections.See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991 -
my old email address was hacked and I am no longer able to access it. How can i reset my icloud ID without losing all of my pictures and more importantly contacts? I have created a new ID but i cannot seem to use it until I delete the old account
You need to use the old ID and password to delete the iCloud account. After you delete the old account, you can sign in with the new ID in iCloud.
Have you seen this.
http://support.apple.com/kb/HT5796
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device. -
The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?
If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
Then see this tip: https://discussions.apple.com/docs/DOC-3141
Maybe you are looking for
-
Help really needed in rotating a bufferedImage
Its so silly, but i've been trying to get this for more than a week now and i cant get it to work. I have a gravity simulator and i want to rotate an image of a small ship. Just to mention it.. i have one thread that does the physics. I want to do tw
-
Permissions problem with External Hard drive.
Hi, I've been using my external hard drive for almost a year now and out of the blue last night I ran into a interesting problem. For some reason I couldn't transfer any files to a thumb drive and shortly after I realized I didn't have Read and write
-
Issue keeping e72 email client connected and email...
Just got my e72 (software version 031.023 / custom version 031.023.244.02) I have made no changes to the phone other than running software update and configuring my gmail in messaging. I configured my email as follows: Menu / Messaging / New Mailbox
-
Hello I just read the announcement that Oracle Linux (with UEK) 6.x is now officially certified for Oracle 11g R2 database. Is there OL 6.x which has oracle-validated rpm? I use this rpm on OEL5.7 and it works great, it would be great to see somethin
-
Anything other than original size is exported horribly pixelated
I'm working with Illustrator CC and anything I send to Photoshop or to .gff is just horribly pixelated. If I leave it in the original resolution, it works out ok. But, even if I reduce or enlarge using Illustrator and then export it is just pixelat