HT4859 There's no restore from iCloud option

I got a new phone and it didn't restore from iCloud. I tried to restore factory settings and restore again but there's no iCloud option. Can I get all my info back? iCloud is driving me nuts.

Also here... I have the same problem. After updating to IOS 5 and Itunes 10.5 I can see my Backups on the Preferences / Devices and the no "Restore from Backup..." option on my Iphone on Itunes. I think I tryied everything! I reinstalled Itunes, I reseted Iphone, I even installed Itunes in a PC and moved my Backup File (and also in the PC ITunes it showed on Preferences/Devices), i scorched the net after the solution to this same problem... PLEASE HELP!!!!!

Similar Messages

  • HT4623 when i try to restore my iphone i am not being given the restore from icloud option

    each time i try to restore my iphone the option to restore from icloud isnt being given and the phone isnt trying to connect to my wifi which is working fine . any body able to help?

    http://support.apple.com/kb/TS1398?viewlocale=en_US

  • HT4859 How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

    How can I restore from iCloud on my new phone if I didn't do it on the intial setup process?

    You can't merge the backups, you'll have to delete the backup of your old phone.  If it says it's currently in use when you try, that will normally clear up on its own but may take 3-5 days to do so.  Give it a few days and try deleting the old backup again.
    In the meantime, you can create a manual backup of your new phone on your computer by connecting it to your computer, opening iTunes, clicking on the name of your phone in iTuens, going to the Summary tab of your iTunes sync settings and clicking Back Up Now.  Also go to File>Devices>Transfer Purchases.  Then you'll be safe until you can start backup up to iCloud again.

  • HT4859 I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.

    I just got a replacement phone and want to do a restore from Icloud and cant find the back up there.
    I purchased extra space and have backed up my ipad and my iphone.  I backed up my iphone this am and again around 3.00pm when I was in the apple store.  I came home to restore the phone and now cant see the back up on icloud.  where did it go and how can I see all of my storage on icloud

    Welcome to the Apple Community.
    settings > general > reset > erase all content and settings, once complete the set up assistant will ask if you have an iCloud back up, follow on screen instruction to restore from it.

  • HT4859 i couldn t find option restore from icloud

    i couldnt find option restore from icloud for my new iphone5

    Restoring to an iCloud backup has to be done in the initial setup process.  If you have any newer data on your phone now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • TS4036 My old iPhone got damage and sprint changed it when I try to restore from iCloud I don't have the option to choose the latest back up instead it restored a version that is like 192 days old. How can I see the restore that I want?

    Hello
    Today I got my iPhone 4s changed from sprint and when I enter my icloud information it gives me an old backup (196 days old) and I back up automatically all nights , there was no choice to select which one I wanted or anything. So I ended up loosing a lot of important information, all the pictures and everything that I did the past 196 days. I try to see if there is a place on the web that the back up data is displayed but I haven't found anything. I have a lot of important information on icloud, to the extend that I even pay for more space because I use the  iPhone as part of my work. Can someone please explain to me what has happen and if there is a way that I can recover my information? I am desperate it is very important. Thank you very much!
    Fransuas

    Once in a while the restore process seems to mess up.  What I don't understand is why you would perform a weekly restore.
    At any rate, if you must restore, perform a device reset (settings>general>reset) and then you will have the opportunity to restore from iCloud.  Restore a device whenever it no longer works correctly, not just as a matter of maintenance.  If it ain't broke, don't fix it.

  • Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??

    Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??
    I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!
    Any help will be much appreciated!!

    https://support.apple.com/kb/ht1212

  • HT201269 When setting up my new iphone 5 from another iphone 5 (different carrier) I omitted to click on - Restore from iCloud back up. Now I can't see how to do it automatically. Is there a way of doing it after already connecting to iTunes?

    After connecting my new iphone 5 to iTunes, I did not choose restore from iCloud Backup or iTunes Back up. I just clicked on New iPhone, because I was installing a new iphone 5 with a different carrier and sim etc. Now I don't have the option to go back. I have backed up my old phone to iCloud, so should I click on - Restore iPhone to get all the saved data from iTunes?

    I found the answer in another discussion group, so I have just erased everything through settings on my new iphone and in Backups on itunes, I have clicked on restore back up. So it appears to be working.

  • I just recently restored from icloud but my passkeeper app did not restore.  I lost all my passwords.  is there a way to rerestore to get that info?

    Please, I am wondering if there is chance that i will be able to retreive my info.  I restored from icloud.  the app that did not restore is "passkeeper".  It's a password storage app that works really well.  Tha problem is that it did not restore. 

    Do you recall what you did? if you remove an extension through the Add-ons page or use Firefox's Reset feature, normally your passwords are preserved. Not sure what else would have been recommended.

  • Restore from iCloud backup. Pictures missing and ones there are blurry?

    I went to the Apple Store and got a new phone so they went and did a restore from backup from iCloud. So, everything was fine and I went home and my apps were there. I look and only 900/1,700 photos transferred from iCloud onto the new device. Although, I have no more room on iCloud so they may still be there but because there is not enoguh wiggle room in the cloud for them to download, they cannot be pushed to the device. Or, more likely, my photos may be gone because the "genius" at Apple had wiped my phone so I'm not sure if my backup is still available or if it just says that it is. And, the 900 pictures that did transfer are all blurry and wont unblur so what should I do? Should I buy more storage and then restore this phone and restore from the previous iCloud backup? Help please

    First of all, treat your device like a camera - always sync photos to a computer for archiving.  Many users have lost photos doing a restore from iCloud, and this is generally due to several reasons: only photos in the camera roll are backed up, and (it seems) iCloud messes up often enough when backup/restore is used.

  • HT4859 Restore from iCloud without updating iOS

    How do I restore from an iCloud backup iOS6.1 when I have a brand new iPhone 5 with 6.0.2?

    Restoring to an iCloud backup doesn't restore or update the iOS, but you have to be running the same iOS or higer as the device whose backup you are restoring to.  Restoring the backup has to be done in the initial setup process.  If you have any data on your phone now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • HT201269 my new iphone 5c does not give me the option to restore from icloud backup

    I am trying to transfer the data from my old phone to my new one and my new 5c does not give me the option to restore from icloud backup
    So now what do I do

    Settings>General>Reset>Erase all Content and Settings.
    Once this is done, it will ask you to set your phone up again.  You can choose to restore from your iCloud backup.

  • HT4859 how to restore from icloud backup

    how can i restore from icloud backup....my manual back up in itunes keeps giving me a blank device w/factory apps

    Restoring to an iCloud backup has to be done in the initial setup process.  If you have any data on your iPod now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • HT4859 How do you get to setup, or otherwise get to the restore from iCloud feature

    The standard help about using iCloud to restore from iCloud does not detail how you actually do a restore -

    If you phone is already set up you have to erase it and go back through the setup screens to access you iCloud backup.  If you have any data on your phone now that is not in the backup that you want to save you'll need to do that first.  Then go to Settings>General>Reset and tap Erase All Content and Settings.  You will then go through the setup screens as you did when the phone was new. When given the option, choose Restore from iCloud Backup (see image below).  Be sure you are connected to wifi and your charger as this will take some time to finish.

  • HT4859 I recently restored from iCloud backup,why weren't my pictures restored?

    Just wondering why my photos weren't restored,when I restored my iPad from iCloud backup?

    It's difficult to say whether it's stuck or not as the time to restore a backup can depend on many factors.  You'll have to decide when you think it's just not continuing.  You could try turning the phone off (hold the power button until you see the red off slider, then slide to turn off), then back on to see if that would get it going again.
    When you're convinced it's just hung, you can go back to settings and tap Stop Restoring iPhone to stop the restore.  You'll then have to try restoring it again (Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens and when given the option, choose Restore from iCloud Backup).  Be sure it's connected to your charger and wifi while it's restoring the backup.
    You might also try the approach posted here by ezjules: https://discussions.apple.com/message/19518589#19518589.  This seems to have worked for some people who had trouble restoring their photos from an iCloud backup.

Maybe you are looking for