HT4859 what should i do if the itune screen pops up

what should i do if the screen stays black wit the plug with the arrow pointing at the blue itunes circle on a iphone 4

You are in recovery mode.
Try a Reset: Hold the Sleep/Wake and Home buttons until the screen goes dark and the Apple logo appears
If that does not take you out of recovery mode you will have to restore.
Restoring iOS Software
Hopefully you have an iTunes or an iCloud backup.

Similar Messages

  • TS1424 What should I do if the ITunes store charge me twice with the same item?

    Hi, Has anyone been charged twice with just one same item by ITunes store? How could I get my money back?Thanks.

    try doing a full reset bay going to system preferences .the go to general  .but first make sure you have all your content and information back up before you doing  the erase all content and settings ,because it going to delete all the content and information on the iPad going back in to factory settings

  • If you bought the iPod touch from somebody and then you locked yourself out of it what should I do because the guy didn't give me his iTunes password?

    If you bought the iPod touch from somebody and then you locked yourself out of it what should I do because the guy didn't give me his iTunes password?

    Sounds like the Activation Lock (iOS 7) is working as designed. It determs theft since y have to know the APple ID's passward to use/restore the iPod foro use. Unless you can get the password you have a nice but thin brick. Likely the iPod was stolen

  • Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize

    Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize

    http://support.apple.com/kb/HT2727
    Regards.

  • I ran out of space on my time machine  because I bought a new I MAC to replace the old one.  So I copied the old one on the new one  and in addition to that I own a macbook.  So what should I do erase the old IMAC on my  Time capsule ? Shall I reset it?

    I ran out of space on my time machine  because I bought a new I MAC to replace the old one.  So I copied the old one on the new one  and in addition to that I own a macbook.  So what should I do erase the old IMAC on my  Time capsule ? Shall I reset it?

    Go to the airport utility and erase the TC disk.. a quick erase is fine and takes less than 1min usually.
    A one pass erase takes several hours depending on how big the hard disk is.. but is somewhat safer in that it tests the drive condition. I normally don't bother for a TM backup.
    When you start over you should be able to fit both backups on the TC.. assuming the disk is 2x larger at least than the space used on both the MB and the iMac.
    If not you can also add a USB drive to the TC, and use that for one of the computers.
    The slowest one is best.. as USB is slow.. but fast enough for wireless you won't notice much.

  • TS2756 iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???

    iam using iphone 4S with win 7 PC and i cannot connect to the internet through my phone but i tried with my other 4S and it works but what should i do for the first iphone 4S???
    as i said i have two iphone 4S,,,,,
    1st one --- has os 5.1
    2nd one has os 6.0
    i tried 2nd one with carrier reliance gsm nd it works with that personal hotspot setting using USB...
    but i want to connect the first 4S with carrier TATA DOCOMO GSM but its not working with the same USB feature????
    plz reply asap...!!!
    thnxxx in advance!!!

    If not this:
    iOS: Wi-Fi or Bluetooth settings grayed out or dim
    One user reported that placing the iPod in the freezer fixed the problem.
    Also heating sometimes works. See:
    Why can't I select my wifi settings?
    A trick that works frequently with iPhones:
    Settings > AirPlane Mode ON, Do Not Disturb ON
    Power down and wait 5-10 minutes
    Power up
    Settings > AirPlane Mode OFF, Do Not Disturb OFF
    If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
    Apple Retail Store - Genius Bar
    Then:
    Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
    Does the iOS device see the network?
    Any error messages?
    Do other devices now connect?
    Did the iOS device connect before?
    Try the following to rule out a software problem:                
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on your router
    .- Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • When I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

    when I open the settings and messages of the iPhone 4s I get stuck in a white screen, what should I do? the keyboard to open there is minute, I can not open the settings in any way.

    Try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps from the tray BEFORE doing the reset.

  • What should I do if the iphoto keeps on saying that "Plz wait for import to complete" when i click the close button but it is not importing photos? How can I close the iPhoto? I try to switch my mac off but it doesn't work. Thanks.

    What should I do if the iphoto keeps on saying that "Plz wait for import to complete" when i click the close button but it is not importing photos? How can I close the iPhoto? I try to switch my mac off but it doesn't work. Thanks.

    You should be able to select Force Quit from the menu beneath the Apple icon in Finder
    and choose to Quit iPhoto from there, without messing up the Mac OS X in the process.
    OS X - Support
    Not sure if rebuilding the iPhoto library would help this issue. However if you had to
    turn off the computer without the correct method (unplug, etc; instead of menu choice)
    the system may have accrued damages and should be checked, maybe repaired by
    use of the Disk Utility in the system. Or restart the computer in Safe Boot mode, then
    run 'repair disk permissions' while it is running in that reduced mode; then restart after.
    •Understanding Safe Mode - tuts+ computer skills tutorial:
    http://computers.tutsplus.com/tutorials/understanding-safe-mode--mac-59897
    •OS X: What is Safe Boot, Safe Mode?
    Suggestions on how to use Safe Mode in article, to resolve issues, may be helpful.
    There likely are other means to rectify troublesome applications, including reinstall.
    Be sure to backup your music, image, video, and other work on an external drive
    or suitable device as a precaution against loss should there be a hard drive failure.
    iPhoto - Mac Apps - Apple Support
    There should be some tips and help information using iPhoto via this tiny Support link.
    Good luck & happy computing!

  • In accounts  what should I put as the Server Name?  smtp. ?  thanks, Jon

    In accounts  what should I put as the Server Name?  smtp.  ?  thanks,  Jon

    If you are talking about iCloud email you shouldn't need to put anything in. Sign in in System Preferences>iCloud and check 'Mail' in the checklist there and it should set it up automatically.
    If you really want to know the server details they are listed here:
    http://support.apple.com/kb/HT4864

  • What is "Open GL" in the iTunes 7.0.2 Visualizer?

    What is "Open GL" in the iTunes Visualizer?
    what in blazes is "GL"? do those initials actually stand for anything?
    what does GL do (or not do)?
    (as opposed to, say, "Closed GL"?
    and btw,
    what do ANY of those visualizer options mean &/or do?
    "Cap frame rate at 30fps"? well, o.k., but how does that effect the quality of the image Visualizer displays.
    There doesn't seem to be any documentation on the Visualizer options ANYPLACE in Apple Support -- except for some cryptic allusion to some plug-ins I have never seen.
    What's the deal on the plug-ins? cool/not cool? woth messing with?
    thanks
    G4 PowerBook 550 w/ 1GB   Mac OS X (10.3.9)  
    G4 500 dually PowerPC   Mac OS X (10.3.9)  

    Hi teknozen
    Welcome to Discussions.
    Open GL stands for Open Graphics Language, it is a platform independent standard for 3D graphics. An analogy would be .jpeg images. These files can be viewed on Windows or Macs, whereas .bmp is windows only.
    So Open GL in iTunes allows third party developed iTunes visualizations to run. If you don't have any of these, it won't matter if it is selected or not.
    Cap frame rate at 30 fps, means 30 frames per second. This is the speed of the Visualiser 'video'. There is no need to go faster than this because the human eye will not see any difference in motion faster than 25 to 30 frames per second anyway. So supposing you have a superfast mega processor that can pump out data at higher rates than 30 fps, visually you will not see any difference, so capped at 30 fps saves wasting CPU power cycles regardless of how powerful your computer's CPU is.
    Plug ins for iTunes visualizer are different visuals other people create to display in the Visualzer, and then you may need to engage the Open GL.
    This information is not contained in the Help documentation because it is technical background information, and Help documentations are more focused on how to do things then explain theory and background knowledge.
    I hope that answers a few questions.
    regards roam

  • While i was charging my ipod a image of a wire and the itunes logo popped up..what do i do?

    while i was charging my ipod a image of a wire and the itunes logo popped up..what do i do?

    iPod touch User Guide (For iOS 5.1 Software)

  • What does this mean?  What should I do? The system extension "//System/Library/Extensions/AppleUSBEthernetHost.kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product's vendor for an update.

    What does this mean?  What should I do?
    The system extension “//System/Library/Extensions/AppleUSBEthernetHost.kext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update.

    You don't even have to type more than 8 letters:

  • HT1386 My phone is locked on the itunes screen,,,, what do I do?

    My phone is locked on the itunes screen,,,, what do I do?

    You can try this to get it out of Recovery Mode:
    Unplug the device from the USB cable if it's plugged in. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
    This only works, of course, if your device was working properly previously.  Otherwise you'll need to restore it:
    http://support.apple.com/kb/HT1808
    Regards.

  • What's going on with the iTunes Store and the App Store this AM?

    What's Going on with the iTunes Store and the App Store this morning? 3/11/2015

    As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
    https://www.apple.com/support/systemstatus/
    Edit

  • I downloaded 4.0 RC what should I do with the Beta? Del?

    I downloaded 4.0 RC what should I do with the 4.0 Beta? remove? help?

    If you downloaded and ran the installer, you will probably have beta 12 and RC1 installed, you do not need both and can uninstall beta 12. Just make sure you do not select the option to "Remove my Firefox personal data" is you uninstall beta 12, that option will delete all of your Firefox user data such as bookmarks and passwords.

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