HT4859 When I tried to restore my new iPhone all I got was my contacts, all of my images and voice memos are gone.  I was backing up via wi-fi at home to the iCloud.  How can I retrieve the images and voice memos?

The voice memos, in particular, are important as they contain several conversations I had with my, now decieced, grandmother.  I was under the mistaken impression that everything was being backed up nightly when I was connected to wi-fi at home and plugged in to a charger.

You could try restoring the backup again.  Sometimes people have more success the second time.

Similar Messages

  • HT4859 I have lost all my iphone contacts after I sign in to iCloud, how can I retrieve again my contacts?

    I have lost all my iphone contacts after I sign in to iCloud, how can I retrieve again my contacts?

    This has happened to me too!
    I have lost all text messages, photos, notes and calendar dates. Also some of the apps.
    I think it was my second time of syncing. Also I tunes keeps opening when no apple prod is connected, and a dialogue box tells me it cannot find the I phone. When it is not connected?..
    Any news would be good news

  • When i tried to sync my new iPhone to Itunes, I accidentally clicked on sync with my ipod, instead of creating a new one. So now my iphone is the replica of my ipod, deleting my contacts and pictures etc. Is there a way to get it restored?

    When i tried to sync my new iPhone to Itunes, I accidentally clicked on sync with my ipod, instead of creating a new one. So now my iphone is the replica of my ipod, deleting my contacts and pictures etc. Is there a way to get it restored?

    Only if a backup of the iPhone with all that data on it exists.  If one does, restore the iPhone using that backup.

  • HT201210 i tried to restore my new iphone 5 but i couldn't, what can i do?

    I tried to restore my new iphone 5 but i couldn't, what can i do?

    iOS: Unable to update or restore - Support - Apple

  • HT201210 Trying to restore a new iphone 4 to files from an iphone 3, however, the restore says it can't complete because there isn't enough space.  I would like to delete photos and music files.  How can I delete these photos?

    After doing the initial restore function, I'm trying to delete phots from the system.  The itures instructions says to click the photos button the unselect photos or albums, but see no photos button.  How can I delete the photos to gain some storage space?

    1, you can't at the moment, though with iOS 5 in the Autumn, from http://www.apple.com/ios/ios5/features.html#photos :
    Even organize your photos in albums — right on your device
    2, by removing it from you synced from and re-syncing. Only photos taken with the iPad, copied to it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad (either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view)
    3, the location of the photos that you synced to the iPad should be listed on the iPad's Photos tab when connected to your computer's iTunes.
    4, you can copy the photos from your iPad to your computer : http://support.apple.com/kb/HT4083 . You should also be able to delete them from the iPad as part of the transfer process to your computer, and it's then your choice whether to add them to your sync photo list so as to copy them back to the iPad. Copying them to your computer would allow you to organise them into folders and therefore be able to sync them back into separate albums.
    5, I don't use Dropbox either. There are some third-party browser apps in the iTunes App Store that allow you to download pages so that you can view them when offline e.g. Atomic Web (the whole page is saved within Atomic Web, it doesn't place a photo into the Photos app)
    6, deleting content should help. If you remove an app from your iPad then you also remove the content that it's got on the iPad - so if you then decide to reinstall it back onto the iPad then you will need to manually add back any content that you want in it. None of the Apple built-in apps (including Photos) can be removed from the iPad

  • HT1766 I am trying to restore my new iphone from a previous backup but itunes is asking for the backup password. But I never had one.

    itunes is asking for a password for the backup that I did not set. I can NOT set up my new iphone and restore it from an old backup. What can I do?

    This message is asking for the password that was added when the backup was first created IF you don't have this passcode you will be unable to restore from this backup.
    Good luck Friend.

  • I am trying to restore a new iphone from the backup from last iphone  i dont know the restore password

    i am stuck--i need to get the password so I can get the info from old phone onto new phone

    You can take a look at this support document that explains encrypted backups Create and delete iPhone, iPad, and iPod touch backups in iTunes - Apple Support and then you might also want to look at this one, depending on the computer OS you are using. iOS: Troubleshooting encrypted backups - Apple Support

  • I have forgotten my password to iCloud how can I retrieve it.

    I cannot remember my iCloud password . What can I do? I keep getting a pop up on my PC asking me to enter it

    iforgot.apple.com

  • I purchased songs via ipod touch, ipod touch is now bust, how can i retrieve items to put on my iphone4

    please help guys, i refuse to pay again.

    You buy one and only one download.  it is your responsibility to move/copy/backup your music.
    Did you not transfer your purchases to your computer?

  • HT201269 When trying to restore my new device from the old it ask for a password, but everything I try is wrong. It will not recognize any passwords and I have tried everything that I know.

    When trying to restore my new iphone from the old, it asks for a password once I try to restore. Every password I try is incorrect. It will not allow me to restore.

    This is asked and answered mnay times every day.  The forum search abr is on the right side of this page.
    Disable your firewall/security software.

  • Trying to restore my 4s iphone to my new 5s but its not working

    trying to restore my new iphone 5s with my old 4s on icloud but its not working

    Hi hooks.reardon,
    If you are having issues when doing a restore of your iPhone, you may want to use the steps in this article to troubleshoot -
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/TS1275
    For other restore errors use this article -
    Resolve iOS update and restore errors
    http://support.apple.com/kb/TS3694
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • TS3899 Secondary email account dropped after updating iPad to iOS 6.  How can I retrieve it?

    Our secondary  email account was dropped after I updated my iPad to iOS 6.  How can I retrieve it?  It still shows on my husband's iPad which I haven't updated to iOS 6 yet.

    Please cancel this request for assistance.  I just fixed it myself.

  • I connected my ipad to a diff. Laptop then i think the laptop synced with ipad. When i opened the ipad,  i cannot log in to my icloud account, the fb of the owner of the laptop synced with my ipad, all my photos were deleted. How can i retrieve every

    I Connected my ipad air2 to a different laptop and it synced. i lost all my photos, they,re asking for the apple id of the person who pwned the laptop. How can i retrieve my icloud account and how can i retrieve everything

    Have you tried syncing with your own computer. The one you used to sync the photos to your iPad in the first place?
    Do you have a backup of your iPad on your own computer? Or in iCloud?
    If your iPad is stuck to the Apple ID and password used by the different laptop have the owner of that laptop remove your device from their iCloud account. They can go to iCloud.com on their laptop, enter their Apple ID and password and then remove your iPad from their account.
    Once you sign into your own Apple ID and password and then sign in to your iCloud account, many of your lost items should come back. Specifically these include your Contacts andCalendar entries.

  • TS3694 i think itunes  has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

    i think itunes  has removed my iphone software. because now not showing home screen. when i tried to restore my phone there generated an error no is 1015. please help me how can i recover my iphone again?

    From the article which you posted your question from:
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed.   Installing an older version of iOS over a newer version is not supported.
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this?

    I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.

    The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
    I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed.

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