HT4859 When setting up my new phone, the setup assistant didn't appear. Where do I find "restore from back up?"
When setting up my new phone, the setup assistant didn't appear. Where can I find the "restore from icloud back up" option so I can transfer all my information?
You have to erase the phone an go back through the setup again. Go to Settings>General>Reset and tap Erase All Content and Settings. Then go back through the setup screens again and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish.
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When setting up my new phone I must have skipped past the set up your phone on itunes. How do I go back and download all my stuff from my old phone?
Unless you have already loaded a bunch of data the easisest way would be to go to Settings > General > Reset > Reset All Settings
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Hi, I have recently upgraded from and Iphone 4 to 5. I completed a back up on my iphone 4 via icloud which went ok. When setting up my new phone I selected to set up as a new phone and not via icloud back up. Is there anyway I can restore my details to my new phone? Thanks Hayley
Welcome to the Apple Community.
Navigate to Settings > General > Software Update and install any updates available.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from. -
why on my ipad can i see my phone was backed up a few days ago yet i cannot restore my new phone to this backup? i have had to do it from my itunes which i havent used since august last year this is most upsetting as i feel i am paying good money for a service that cannot work efficiantly b
could someone please plaese plaese help meGo here and have gmail reset your password for you https://www.google.com/accounts/recovery?hl=en&ard=AHwGkRlOlFoSSn30aRkElH5hxKyJ_ l6MrQqe-_NzHPagCT6fnpemmiT6ovu2yt1gXx7f1TA49Hq_5mQistIP9Vv3BKawDDBoHO-A2ISCDxwx2 kCbiCFEcQ2guu2o_Yx0ayZFIfsTu6Cof3q4MTkie-fWpUj5GIjiCYnMGXh6fU6ts---KDJXghFBIXU2M hJM6YFyWR6NEFy5esIpYnm8JFt-WZlsu5W_Ow&service=mail
They will send a reset to your current email address -
Just got a new phone but it wont connect to or will drop wifo signal when set up as a new phone. Apple replaced it and I have the same problem. When I back the phone up as my old 3gs I have no problems at all
its an iphone 5, and wifi not wifo lol
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How do I change the email address on my I phone that is associated with the app store as I no longer have that email address
Manage Apple ID:
https://appleid.apple.com -
When i open a new tab the search box does not appear - what do i need to do?
i have been using firefox for a while and have been able to access the tabs to search for more info. Now when I opena new tab window it is a blank screen, with no facilty to do a search. what do i need to do?
OK friends. I was tired of running Norton antivirus and it slowing up my PC, so I installed McAfee and....guess what? Problem solved!! No more problems with the back button on new tabs. I'm glad it's fixed, but have no idea why and what the problem was other than something in Norton. Instant fix.
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HT1212 how do i set up my new phone
how do i set up my new phone
Hello sherylek11,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: How to back up your data and set up your device as a new device
http://support.apple.com/kb/ht4137
6. Set up as new
Complete the setup assistant. When prompted to set up your device, select Set Up as New iPhone and tap Next to continue.
Skip the Apple ID sign-in, in case the original issue was related to any of your content on iCloud.
Note: After setting up as new, you will need to enter the Visual Voicemail password for iPhone (on carriers that support Visual Voicemail). If you've forgotten the password, contact your carrier to help you reset it.
Best of luck,
Mario -
I scanned an Item from my computer to my documents. The scan was completed. However, when I searched in my documents, the Item was not there.
Where can I find the item scanned?Most scanners default to Pictures folder or the Desktop.
If you select All My Files and Arrange by Date Added you should be able to find the file.
If you turn on Show Path bar and Show Status bar for your Finder Window under View in the Menu bar, when you select the file you will see the path of the file in the bottom of the Finder window. -
I bought a iPhone 6 yesterday and I restored my iPhone 6 from my iTunes back up. After my phone restored from back up. When I plug my iPhone 6 it's still saying my iPhone 6 is new and still giving me the restore from a back up or set as a new iPhone option. But I already have it restored. How come it's not giving me any option to cancel.
Click set up as a new iPhone. It will associate the device with your library without clearing the content that you have already loaded onto it.
tt2 -
how to get access to my iCloud back up when setting up a new iPhone 5s which needs the newest version of iOS7 first?
Set up the new phone as a new iPhone (without using your backup), then update it to the latest iOS (7.1.2). Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens again and when given the option, choose Restore from iCloud Backup and follow the prompts. This process is explained in more detail here: iCloud: Restore your iOS device from iCloud.
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I have restored my new phone from I cloud but when I connect to my PC to put some music on it asks for set up as new phone or back up from a date from iTunes that is too old. Help it's doing my head in
Select setup as "New", the next screen should prompt you to rename your phone. Just name it what you already have it named. After that, you should be able to sync and all of your data & settings will still be exactly as you've already set them up on your phone. The message is more threatening than what really happens.
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I would like to know if "Restore Backup" to my new phone will load up all the information I have which backed up from my other phone. I only "clicked" on "Backup" when I connected the new phone to my computer. I was afraid to click on "Restore Backup" to have all the other information I had from my other iPhone load up to my new iPhone. Hope you can help. What is the difference between "Backup" and "Restore Backup"; is all that different from synching.Thanks. Ana
That's up to you. Do you want the data on your old phone on your new phone? If so, you follow the directions here:
http://support.apple.com/kb/HT2109
If you want to setup your new phone as a new device, then there is nothing you need to do. -
I got a new iPhone 5 when I went to add my music back from the cloud Not on this iPhone Rihanna for some reason will not re load to my new phone the Little wheel just keeps moving nothing ever happens. I turned it off and still nothing
whats up with that I have one beatles song and one kenny chesney alsoMate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately -
how do i restore my iCloud settings after my daughter has accidentally deleted them while setting up a new phone to the account?
Hello Emily,
Thanks for using Apple Support Communities.
If you need to sign out of your previous Apple ID on your device, but do not know the password, then you will need to reset the password on that account. Since you do not have access to the email with that Apple ID, you will either have to reset the password using the security questions or contact Apple ID account security.
If you forgot your Apple ID password - Apple Support
Contact Apple for help with Apple ID account security - Apple Support
Take care,
Alex H.
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