HT4859 why isn't my phone giving me the option to restore my backup?
why isn't my phone giving me the option to restore my backup on my new device?
How did u backed your data? iCloud or iTunes
Was iCloud tuned on before you reset or restore your device?
Did you backed up the data on iCloud?
If yes then you should get the option to restore from backup once you login with the same apple id that used to backup the data.
Otherwise, if you backed up your data on iTunes
You can setup the device as New
Then connect the phone to iTunes
Right click on your phone name & you will get the option to "Restore from Backup"
Hope this helps
Similar Messages
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why wont it let me do anthing else?
Hello
That is interesting, you should see different tabs like in the picture below for syncing content.
If you do not, then you will want to back up your iPhone, either through iTunes or iCloud, and restore it and then try the sync again. If you are still running into issues, let me know and I can try to assist you further.
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Regards,
-Norm G. -
please help!! my iphone 4 battery died then when i tried to charge it the plug into itunes came up as my phone has gone into recovery mode for some stupid reason! i have tried tinyumbrella as itunes is giving me no other option but to restore, i dont want to restore as i have very important photos of my babies that i havnt backed up yet and CANT loose!! iv tried holding the 2 buttons intogether but that doesnt work either ! there is bound to be a way around this without loosing my photos. im tamping with apple, this shouldnt happen ! aswell as worring bout loosing all my photos and now i have no phone so am paying for a contract that doesnt even work . please please please helppppppp ! x
If your phone is in recovery mode, all the data on it, including those photos, is already lost. Leaving important photos on a phone for any length of time, such as baby pictures, as you've found out is a terrible idea.
You've no option but to restore your phone. -
I set up my iPhone to back up to the cloud, it should have backed up overnight while it was plugged in and charging. My bad, I did not check to make sure that it did, as it was the very first time I ever backed up my data to the cloud. I just went and updated my iPhone to iOS7 and went to restore my storage from the cloud, and I saw that it never completed backing up. How can I get my storage back from the cloud now? I see some things still on my phone but not all....
Many thanks in advance!!
DawnHello Dawn
On your iPhone, you can manage the storage that was there for back up by going to Settings > iCloud > Storage & Backup > Manage Storage and tap the backup you would like to delete and then tap Delete Backup. Check out the article below for more information.
Managing your iCloud storage
http://support.apple.com/kb/ht4847
Regards,
-Norm G. -
*** apple!? An unknown error during the update wiped my phone to Recovery mode and is only giving me the option to restore to factory settings.Why cant I restore to my last backup? What happened to all of my data?
Have you checked on your PC for locally created backups? I also remember that iTunes has the bad habit of overwriting backups from time to time, so maybe check
Windows XP
\Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
Windows 7
\Users\USERNAME\AppData\Roaming\Apple Computer\MobileSync\Backup
Windows Vista
\Users\USERNAME\AppData\Roaming\Apple Computer\MobileSync\Backup
Mac OS X
/Users/USERNAME/Library/Application Support/MobileSync/Backup
Maybe if you find a backup containing all of the apps you could at least get the data. Best.
In the iTunes app go to Preferences/Devices and check how many different backups are there and the dates. Perhaps you missed being offered which backup to use to restore your iPhone.
See if this post helps you https://discussions.apple.com/message/22379597#22379597
So if you have the latest backup you can do a clean restore and then retrieve data from back up -
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or
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My iphone is not giving me the option to turn wi fi off or on
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