HT4864 incoming mail server is grayed-out

How do I get my "incoming mail server' un-grayed? It won't let me put information on that line.
Thank you.

The p10 number is one of those added by the system and appears to represent different geographical areas - it's quite normal.
If you are having problems with the setup you should sign out in System Preferences (or Settings)>iCloud and sign back in again, emabling Mail in the checklist. This should set it up correctly. It's not designed to let you do this manually in the Mail application.

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TS3276 Incoming mail server is grayed out?!

Can not receive mail. Mail always askers for my password. Can not change anything in my account as the incoming mail server is grated out. Any advise is appreciated.
Josef

Are you using OS X 10.5.7 or 10.7.5? If you're using 10.7.5 (Lion), it's grayed out because it's automatically configured. If you aren't getting mail, try going to Settings>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again.

Mail on OSX 10.7.5 has incoming mail server field grayed out

Trying to configure my iCloud email using Mail in OSX10.7.5 and in the settings the field for incoming mail is grayed out, yet every time I try to save to exit that window, it gives me an error message that it needs an incoming mail server. Can't enter it because I can't get into the field, which is showing po2-imap.mail.me.com Any thoughts on how to remedy?

I tried this and it entered the same info that was there and the incoming mail server field is still grayed out and I still get the "The incoming mail server cannot be empty" message when I go to exit the iCloud account window.

My Incoming Mail Server is grayed out....so, it is not working. How to fix?

My Incoming Mail Server for iCloud is grayed out....so, it is not working. How to fix?

It easiest way that sometimes solves the problem would be to delete your account from your Mac (system
Preferences... > iCloud) and then to add it back again.

HT4864 my incoming mail server is gray and won't let me enter anything? what do i do..i can't get my mail?

my incoming mail server is gray in its space and won't let me enter anything? i can't get my incoming mail on my mac computer? what do i do so I can reenter the incoming mail server information? the rest of my preference screen is black and can be changed?

I did have the same problem this morning, but after several attempts o deleting and creating a new account, it started working again.
I think they were doing some changes in iCloud and that created several problems last night and today.

ICloud incoming mail server is greyed out so I cannot change info or add alias account

I cannot add a new icloud alias to my mac mail because the incoming mail server is greyed out & unchangeable.
Help!

Aliases should be added on the iCloud website.

What do I do if my incoming mail server is greyed out?

Can anyone help me with this iCloud problem? I am not able to use Email and in i Cloud, my incoming mail server is greyed out. I searched the web for answers, followed their suggestions, to no avail.

Thanks Roger, I followed those steps, but it is still greyed out. I seem to be getting some mail, so I don't quite understand what is going on. I have an iPhone as well, and mail seems to work fine on it, so I am not totally out of commission. This is just the strangest thing! Thank you for your quick response to try and help me. Margaret

Incoming mail server section greyed out

This is a problem I am having with setting up my iCloud email. The incoming mail server section is "greyed out" and I cannot change or edit it and when I go to save what I've changed Apple Mail says that the incoming mail server cannot be left empty. Any ideas what has caused this?

On a Mac, the server fields are automatically configured, which is why they are grayed out. If your iCloud mail isn't working, go to System Preferences>iCloud, uncheck Mail, restart your Mac, then go back and check Mail again. If that doesn't fix things, go to System Preferences>iCloud, click Sign Out, choose Delete at all of the prompts, restart your Mac then sign back in. (This deletes the iCloud account and data from your Mac, but not from iCloud. Your data will reappear on your Mac when you sign back in, after a brief delay as it redownloads.)

Using Yosemite My incoming mail server changes by itself and means I can't access my email. When I go to preferences the new incoming mail server is greyed out. I then have to remove the accounts and get new ones.

Using Mail with Yosemite 10.10.2.The incoming mail server keeps changing by itself and means I can't access my mail. I go to preferences and find that the new incoming server is greyed out . I then have to remove the accounts and then add them again with the correct server. The incoming server which is greyed out is imap.gmail.com

Try Mail/Preferences/Accounts - select the account, then go to Advanced and deselect "Automatically detect and maintain account settings".

HT4864 Incoming Mail Server

I can't change my incoming mail server on OSX mail. It is greyed out and when I try to save it says it can't be blank but it isn't. Anybody know how to fix this?

In your OSX mail app's preferences, delete the icloud account and then start again by defining it. (I'm assuming this has to do with an icloud email account and not some other provider's like gmail.)

HT4864 incoming mail server wont allow me to alter info

I've upgraded to Mountain Lion & am pulling my hair out over so many things!!
All of a sudden, my iCloud mail isn't working... so I went into the account setting to see what was wrong there and found that the 'incoming mail server' box was not filled ?? why ??
Now if i want to add the correct incoming details, that box/field wont allow me to open it to enter the info !!??? So how the heck can I make the change to fix it?? Then when I want to get out of it & say 'save changes' it tells me that the 'incoming server' field cannot be left empty !! aarrgghhhhhh

This issue has been posted on several discussions, but the best answer I have receieved is to delete the account, and enter it again. We have several computers that have been updated from 10.7 to 10.8 in the house. We want to simply change the name of the mailbox, but also can not edit the Incoming Mail Server for iCloud. Deleting the mailbox, and creating it from scratch is NOT an option, since we been using it for years, and have it full of email. Does anyone have a real option for this problem that was introduced when we upgraded from 10.7 to 10.8?
Thank,
Steve

HT4864 Incoming mail server problem with iCloud . . .

The incoming mail server dialog box is "greyed out" and I cannot type in the iCloud server. Why is this and how can I fix it?

This is a larger problem than the email server: it may be a temporary server glitch or something more serious with your account. Unless you are in a hurry about it I should leave it for a day and see if it sorts itself out. If it doesn't you may need to contact Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee: you should point out that this is their problem and that you shouldn't need to pay for it.

Why is my Incoming mail server showing gray or "not active?"

I am having trouble receiving e-mails since changing my apple password. The password works fine in other regions but the Mail accounts section seems to be "rejecting" something I am providing as infor or username or Alias or what? and the box shows the correct information under incoming mail but in grayscale????

Hello DRMSBSR,
Welcome to the Apple Support Communities. If you are not able to receive email on your Mac, the next step to try is to remove the account and then add it back in.
Go to Apple menu > System Preferences > iCloud. Then sign out of the account and then sign back in.
iCloud: Set up iCloud Mail on your devices and computers
http://support.apple.com/kb/ph2621
Regards,
-Norm G.

HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

My iCloud incoming mail server is grayed out. Also my iCloud and Gmail accounts are showing offline. I just did update to Mountain Lion 2 days ago and now I cannot send mail.

New Info
Re: Messages Menu Commands Greyed Out
A simple solution...
After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
8:22 pm Wednesday; July 9, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

TS3276 incoming mail server grayed out-under preferences

Ever since I updated my operating system, I have been unable to send/receive mail. When I try to correct under "Accounts" under the preferences tab, the incoming mail server is grayed out so I can't update.
Please help.

Select the account and check the box marked Enable this account in the Account Information tab.

HT4864 incoming mail server is grayed-out

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