HT4864 Mail client can't send mail with @me and @icloud

Why my mail account @icloud or @me don't work well with my mai client (windows live mail 2012)? I've setted the right parameters, but i can only recive the email, when i try to send it the account don't work! I've setted the mail client with this parameters:
IMAP (Incoming Mail Server) information:
Server name: imap.mail.me.com
SSL Required: Yes
Port: 993
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password
SMTP (outgoing mail server) information:
Server name: smtp.mail.me.com
SSL Required: Yes
Port: 587
SMTP Authentication Required: Yes
Username: [email protected] (use your @me.com address from your iCloud account)
Password: Your iCloud password

The following link may provide help...
http://apple.stackexchange.com/questions/35350/how-can-i-add-my-icloud-email-acc ount-in-windows-live-mail

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I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail. Can't send mail either.

I had an imap account in my iPad and my iPhone 4. They worked just fine till about Christmas. They act like they are checking the mail and it shows there is mail to come in, but it just goes back to saying checking mail. Can't send mail either.

Update to above question:
Hello All,
To anyone with the same problem described above, on THEIR iPad (if it is running iOS 7.0.2):
Go to Settings; Mail, Contacts, Calendars; DELETE your *******@btinternet.com e-mail account, that you originally set up either using 'Other', or the 'BT' option which I am sure was in the list previous to the iOS 7 update.
Then ADD a NEW account choosing YAHOO from the list of options. DO NOT USE 'OTHER'.
Enter the correct details just as you (almost certainly) had already done in your previous attempts using 'other'.
When you see the 'verifying......' and 'the blue ticks' you should be able to exit settings and open your mail app and then receive all your 'old' e-mails again, AND be able to SEND as well.
All my 'old' e-mails, were NOT found in the 'old e-mail' folder though. THEY are still in my inbox.
So this fix worked for me.
After I deleted my account from 'OTHER' and put it in Yahoo, I like other people also ended up with more folders.
I hope this works for you on YOUR Apple devices.
Bob

Receiving mail, but can't send mail with attachments?

Hello,
I can't send mails anymore, I have been able to send some without any attachments (i.e. reply doesn't work as it automatically attaches the original text). This started 3 days ago. Also, my mail doesn't seem to recognize powerpoint and word docs., but I a know the people who have send me such files do not have VISTA. When I choose "open with" then it works. So I have 2 problems, one being moe urgent then the other.
1) can't send mail with attachments
2) .doc (word), .pps (powerpoint)attachments are not always recognized.
thank you all!!!

Try going into Settings > Mail, Contacts, Calendars > select the account > account name , tap on SMTP (under the 'Outgoing Mail Server' heading) and then tap on your Primary Server and try entering your email account and password and see if it then works

Can recieve mail however can not send mail

Hello, i am hoping someone can help me.
i am able to recieve mail from my mail app using outlook however i can not send mail. it is saying my connection has failed. does anyone know what i can do to fix that.
thank you so much

Hi,
Are you connected to a strong Wi-fi signal? Try resetting your iPod: Press/hold the home and sleep/wake buttons until the Apple logo appears.
Hope this helps!
---likeabird---

Outlook Client Can't Send Mail through Leopard Mail

One of our clients is on a Windows XP machine running Outlook. She had no trouble receiving or sending before we migrated to Leopard from Tiger 10.4.10. Now she is able to receive mail but is unable to send. We have set up other test Win XP Outlook clients and they show the same problem.
Does anyone have Outlook clients successfully sending mail via a POP account on Leopard Mail Server? If so what are the Outlook settings?

Here is the system log during a test session with Outlook set to connect without ssl. Astrid, the Outlook user, connects via webmail (imap) first and then with Outlook (pop) and then with webmail again. Note there is no smtp connection to send mail. The Outlook error message follows the system log below.
Nov 15 19:28:58 server1 imap[41594]: login: localhost [::1] astrid_warden plaintext user logged in
Nov 15 19:29:08: --- last message repeated 1 time ---
Nov 15 19:29:08 server1 pop3[41591]: login: pool-70-16-192-38.man.east.verizon.net [70.16.192.38] astrid_warden plaintext User logged in
Nov 15 19:29:09: --- last message repeated 1 time ---
Nov 15 19:29:09 server1 pop3[41591]: Expunged 1 messages from user.astrid_warden
Nov 15 19:29:09 server1 pop3[41591]: login: pool-70-16-192-38.man.east.verizon.net [70.16.192.38] astrid_warden plaintext User logged in
Nov 15 19:29:18: --- last message repeated 1 time ---
Nov 15 19:29:18 server1 imaps[36721]: Expunged 1 messages from user.mdescoteau
Nov 15 19:29:51 server1 bootpd[282]: DHCP DISCOVER [en0]: 0,d0:80:54:b:2d
Nov 15 19:30:55 server1 imap[41633]: login: localhost [::1] astrid_warden plaintext user logged in
Nov 15 19:30:56 server1 bootpd[282]: DHCP DISCOVER [en0]: 0,d0:80:54:b:2d
Nov 15 19:30:56 server1 imap[41633]: login: localhost [::1] astrid_warden plaintext user logged in
Nov 15 19:31:00: --- last message repeated 1 time ---
Your message did not reach some or all of the intended recipients.
Subject: RE: Second Test
Sent: 11/15/2007 7:30 PM
The following recipient(s) could not be reached:
'[email protected]' on 11/15/2007 7:30 PM
504 5.5.2 <astrid0dd73bb5>: Helo command rejected: need
fully-qualified hostname
'[email protected]' on 11/15/2007 7:30 PM
504 5.5.2 <astrid0dd73bb5>: Helo command rejected: need
fully-qualified hostname
'[email protected]' on 11/15/2007 7:30 PM
504 5.5.2 <astrid0dd73bb5>: Helo command rejected: need
fully-qualified hostname
What is the Helo command and why would it being rejected without registering in the system log?
Where is Outlook looking for a fully qualified domain name.
Message was edited by: Jim Putnam

Can receive mail but can not send mail

With IMAP AT&T Account I can receive emails with no problem but can not send out emails. AT&T says it is a Mac Mail issue because I can send and receive with no problem on the internet.
Can someone please help me with the settings that should be put into the Outgoing mail server SMTP settings. It always shows the server as 'Offline'.
Thanks

They (AT&T) needs to provide you with the proper Outgoing Mail Server setting.
Mail>Preferences>Accounts>Account Information.

Have a ipod 4th gen can receive mail but can't send mail anybody have the same problem?

i have a 4th gen ipod touch, i can't send emails but i can receive them can anybody help fix this problem?

You have an error or omission in the entries for the outgoing server. Somtimes it is easier to delete the account on the iPod and recreate it rather than trying to find the error. If you give us you provider and type of account (POP3, IMAP, Exchange) we may be able to provide more detailed information.

Outlook and mail services/ can't send mail to external emails

I have been setting up os x server as a mail server for my company. I bound open directory to active directory but could not manage mail for the active directory users that way, so I started creating new users through open directory.
I've hit a couple snags that I can't quite figure out. First, I can send and receive mail to other open directory accounts fine, but not externally. I've set up my MX records and a name records for my Internet domain.
I can receive emails from an external email address, I.e. Gmail, but cannot send to them. It gets stuck in the mail server's queue. Information logs says operation timed out for smtp.gmail.com and their ip address.
I forwarded the ports, 25, 993, etc from my dsl router to my firewall router, then from there to my mail servers static ip address. I'm at a loss. If it matters, I'm on a residential dsl currently, my ISP claims to block port 25, but in the log it looks like it goes through and sees gmails ip.
Secondly, this is all through the mail.app for my MBP. When I set up outlook 2003 on xp, I can send emails, but it doesn't download any. No errors in either the information log or outlook, outlook says it completed successfully. If it matters, I was getting an error from outlook previously, helo error for not a fqdn, but I deleted a line in the main.cf that required fqdns.
I appreciate any help.

***EDIT*** I have outlook working....now it is just the external email thing. Again...my ISP says they block port 25, but I went into /etc/postmail/master.cf and added to have SMTP go on port 2525 and still no go. Any help would be greatly appreciated!
***END EDIT***
I apologize...here is the SMTP information level log for sending to gmail
Jun 29 16:36:18 ANSENMSG postfix/smtp[17251]: 152CB659FA: to=<***@*******.***>, relay=127.0.0.1[127.0.0.1]:10024, delay=6.3, delays=0.03/0/0/6.3, dsn=2.0.0, status=sent (250 2.0.0 Ok, id=15055-04, from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 582EA65A09)
Jun 29 16:36:18 ANSENMSG postfix/qmgr[15069]: 152CB659FA: removed
Jun 29 16:36:48 ANSENMSG postfix/smtp[17299]: connect to mail.*******.com[**.***.**.**]:25: Operation timed out

Can't send email with EDGE and Earthlink ISP

I cannot send email using EDGE. Receiving email is ok. My ISP is Earthlink. I contacted Earthlink support and they admit they don't have a clue. I have trid the setting specified by Iphone users guide, Apple mail setup asst., Apple support docs, Earthlink, etc. Nothing has worked.
Thanks for any help

Thanks for everyone's input. For the most part,I got the same suggestions from everyone here,the Apple support docs, the Earthlink support docs, and Earthlink support rep. All to no avail. For others that have this problem.
THE SOLUTION: You must plug in your phone to itunes, uncheck to sync, and eject the iphone. Then mannually setup the acccount as directed by the Apple support docs, same settings as shown in the Earthlink support docs.
This worked for me.

I can send email with hotmail and iCloud but I can't send using the others.

Still able to receive email, the server it's authenticated by password.
The 3G and the Wi-fi connection match with the service provider.

I guess you could try but I don't believe Apple can help with activation lock issues. They may, however, be able to determine if the Apple ID belongs to one of you and reset the password for you if you can prove your identity.
You might want to try calling Apple by going to https://expresslane.apple.com; click 'More Products and Services, then 'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Lost or forgotten Apple ID password'. Perhaps they can help determine if it's your ID and reset the password for you (and they probably have more expertise in doing this than the Apple store).

Can you help me with contacts and iCloud?

I updated my MacBook Pro and my contacts are messed up. I have hundreds of contacts on my Mac (saved to a thumb drive) and only 3 in my iCloud account.

You should update the contacts on your iCloud account

Can Not Send Mail- what's going on?

Can download mail but can not send mail. With parallels on and xp pro I can easily set up outlook to send and receive mail. But no! The great Apple which is supposed to be easy can not send an email with the same settings. So, back to Windows to do what should be easy on a mac. I think that perhaps the new Safari or something messed this up.

If you'd like to approach the problem as something you don't understand, and also something that can be fixed, then you'll probably be able to set up your email account.
You say you have emails in the Outbox. I'd move them to another folder you create or delete them. In past experience, emails contain header information that includes mail server information, and sometimes they will never send (especially with Outlook Express), even if you get the account to work. You can try sending them again, once you get the account working.
Next, you need to make sure that you are sending the emails from a machine that is connected directly to RoadRunner's network. They may not work as a relay if you connect from another ISP. It's a port 25 problem that is common these days.
Now for the problem. If you are receiving emails properly, then the POP server information is correct. The mail program is designed to set up to some default settings that work with many servers, and during the process it will try to validate the settings you supply. This can take awhile, and can come up with a failure, due to a wrong assumption. Your email program is assuming that the email server requires authentication. This has been a problem with the RoadRunner system for years. Apparently, some windows email clients do not work the same way, go figure. They seem to have their own problems.
Many people have reported successfully setting up an account with RoadRunner, after first making sure they have the right SMTP server address. It can be different for different parts of the country.
After the email account is set up, and is failing to work, people go into the Mail/Preferences/Accounts/Account Information/Outgoing Mail SMTP Server - Click on the dropdown button - Choose "Edit Server List" - Advanced - Change Authentication to "None"
Here is a related thread with stories of success with RoadRunner: http://discussions.apple.com/thread.jspa?messageID=9128382&
After the changes, I'd quit and relaunch Mail. Not required, but good troubleshooting practice. Since there are no emails in the Outgoing Mailbox, create a short message and try to send.
I have different problems with different companies for both Mac's and Windows machines. The ISP always blames the OS, especially Leopard and Vista (since they work with more intelligent/advanced (maybe) settings. Besides the Authentication issue that pops up with some servers, there's also the occasional SSL variation and/or login name (sometimes it's the first part of the email address before the @ and sometimes it's the entire email address). Some ISP's block port 25, some do not. All of these settings can vary with each ISP, and can change on a whim (especially the port 25 problem), with working accounts going dark because of security changes at the ISP. Telephone Tech support at the ISP is often unaware of any changes in their system because they are not in the IT loop at the company and some will just go into "idiot" mode when you mention Macintosh. The first level support people are using a script on the phone, and their job is to make you go away...
I'm afraid the Great Apple, as you referred to them, is not able or hasn't focused on the ability to automatically set up accounts with every ISP. They appear to have made some assumptions that work with most servers. Who know's, next month the settings or assumptions may work, or Apple may update their setup script to make allowances specific to Time Warner, but since this has been a problem for over 3 years, I wouldn't hold my breath.
Google: leopard mail roadrunner problem = about 96,000 hits of all sorts.
Google: vista email roadrunner problem = about 1,410,000 hits of all sorts.
Google: windows xp email roadrunner problem = 243,000 hits of all sorts.
Looks like Apple's getting it's market share of problems with RoadRunner and Time Warner
My own local DSL is from a company named Centurytel. They are on their 4th email server setup in the last 5 years, and have finally contracted it out to a 3rd party company to administer. I just tell all of my clients to get a Gmail account and get over it. Let's see, a multi-billion dollar company who's reputation and income is based on service... free with 7GB storage, Webmail, POP and IMAP access, specific support for all major mail programs including Apple Mail, and alternate ports that get around ISP blocking. It seems that once you enable POP or Imap access in the webmail settings menu, Apple Mail and Vista seem to know the proper settings to use.
I'd setup the free Gmail account that will work with any ISP you use, before you get really attached to an email account with an ISP that could change as often as competitor's marketing allows. Also, my iPhone supports Gmail out of the box

I have set up a Time Warner email account in Mac Mail but can't send email because the Road Runner SMPT server is "offline." How can this be resolved? ecause the Road Runner SMPT server is offline. How can I resolve this problem?

I have set up a Time Warner email account in Mac Mail but can't send email with this account because the Road Runner SMPT server is "offline." How can this be resolved?

Is this any help?
http://www.timewarnercable.com/en/residential-home/support/faqs/faqs-internet/e- mailacco/how-do-i-set-up-my-twc-mail-for-mac-osx.html
The receiving email ports are:
IMAP is port 143
IMAP-SSL is port 993
POP is port 110
POP-SSL is port 995
Outgoing ports are...
SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

Can't send mail to myself

Hope someone can help me. I am running an OSX 10.4.8 Xserve
My clients can't send mail to themselves. No matter what email client they use, mail sent to themselves shows up in the sent items but not in the inbox! Using webmail is similar in that after its sent it will not show up in the inbox until you check sent mail and then the inbox. All other aspects work fine. This machine had the same problem when it was running 10.3
Any idea's would be much appreciated
Cheers

If you enter "postconf -n" in the Terminal.app, you will get a list of the configuration parameters specific for your server. Posting this to the forum allows other people to more easily diagnose what the problem is. Without this, there is no real place to start since your problem does not match any of the 'frequently asked questions' that appear.
However... Check the mail.log when someone on the LAN sends an email to themselves. You should see, in the mail.log, the client connecting to the server and then the progress through the server - any problem on the server should be evident from the same log (SMTP log set to Information).
-david
PS. welcome to Apple forums

Receiving mail fine, but can't send mail

For some reason, my outgoing mail servers are all showing offline. I can receive mail fine. I have my own domain names, and they are all housed on the same host. My boss has one of the same domains and he can send and receive mail fine. I can receive mail, but can't send mail out unless I use my gmail server to send. All my other domains are showing offline on the outgoing. How do I get them back online, and is this a Macmail problem (my boss uses Entourage), or is it a problem with my Qwest DSL? I don't know where to start.
I did call the place where our domains are hosted and all is OK there.
Thanks,
Carole

Problem - Cannot send eMail - pop up box says smtp server needs password - if password used this is not recognised.
Solution - Go to Mail>preferences choose Accounts, select one of the accounts.
Look at 'outgoing mail' server, shows ' smtp.(name of server.com) (offline)' then click on it and choose 'edit smtp server list' - the box will show description - '(name of server)', server name - 'smtpmail.(server name.com)' and in use by account - '(account name)'
press the '-' button and the above details will disappear.
Press '+' button and type in 'smtpmail.(server name).com' in the server name box - if you are prompted to save changes, click 'OK' - this may only happen when changing the first account ..
All should now be OK and you can now check if eMail can be sent..
Open an 'unsent eMail' in the Outbox by double clicking on it and clicking 'send' it should be sent.
Wilbertross

HT4864 Mail client can't send mail with @me and @icloud

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