HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

My iCloud incoming mail server is grayed out. Also my iCloud and Gmail accounts are showing offline. I just did update to Mountain Lion 2 days ago and now I cannot send mail.

New Info
Re: Messages Menu Commands Greyed Out
A simple solution...
After much troubleshooting, I have isolated the issue with the greyed out "Messages" app menu. The problem is due to the truetype font Apple Gothic missing which is required for the AppleID login window when you first launch Messages. You can just hit skip when the dialog box comes up, but until you do so the full messages menus are not available. So to fix, just drop AppleGothic.ttf in <bootdrive>/Library/Fonts and Messages 8.x should launch correctly. Apple should have really included this font in <bootdrive>/System/Library/Fonts since it is required for one of their Apps
Many people in the prepress or graphics arts fields will likely run into this issue when they customize fonts.
8:22 pm Wednesday; July 9, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

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HT4864 How do I directly change the incoming mail server for icloud in Mail? It's grayed out.

How do I directly change the incoming mail server for icloud in Mail? It's grayed out.
I ask this because I have suddenly stopped receiving most e-mails in Mail. I've found that my incoming mail server (p01-imap.mail.me.com) is different from what the Apple mail setup assistant recommends (mail.me.com), but I cannot change it because it is grayed out. Any ideas?

I'm afraid that AFAIK you've gone through the card. You could try Support, though I don't know how helpful they are likely to be.
To contact iCloud Support: if you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

TS3988 The correct information in the email address, Full name and Incoming mail server panes are greyed out, and I can get no further in bring my iCloud a/c online. Any ideas? Thanks.

I've just updated and installed Mountain Lion. I've clicked for iCloud for Mail. The correct information in the email address, Full name and Incoming mail server panes are greyed out, and I can get no further in bring my iCloud a/c online. Any ideas? Thanks.

They are grayed out because they are automatically set up whey you check Mail in System Preferences. If you didn't do that, go back and do so and your iCloud email account will be set up automatically.

TS3988 what is the iCloud incoming mail server setting?

what is the iCloud incoming mail server setting?

imap.mail.me.com - but you shoudn't need to enter this manually. If you are having problems, sign out in System Preferences>iCloud, then sign back in again and enable Mail in the checklist. Your data will disappear from your Mac when you sign out but will return when you sign back in.

Keep getting a mail pop up "enter password for account "SBC." ATT says I need to update my Mac mail server program. Anyone know how I can do this?

I keep getting an annoying pop up for mail "Enter password for account "SBC." I enter my password but it still pops up. But I can still get my mail when I click on "Get mail." I called ATT and they said they are aware of the problem with Mac users and that I have to update my Mac Mail server program. Anyone know how I can do this? They want to charge me.

RE: "Mail, Contacts and Calendars preferences can't connect to the Yahoo account "bellsouth.net".
I recently changed my ATT U-Verse password…and Mail quit working… it wouldn't send or receive, Safari worked fine. I tried to send an email and a warning message popped up, "Mail, Contacts and Calendars preferences can't connect to the Yahoo account "bellsouth.net". In smaller type the next sentence read, "Enter the password for user [email protected]". The Password box was highlighted in blue so I just typed in my new password and my email message was immediately sent…but… I still couldn't receive messages AND the above "can't connect" warning message kept popping up on the screen at random.
Here's the Fix that worked for me. (The problem is that the new password was changed/updated on the keychains "smpt.att.yahoo.com" name-but- the name "pop.att.yahoo.com" didn't update to my new password).
Go to your Utility windows and select Keychain Access. Under Category select Passwords. Now check your password for your current (newest dated) name, "smpt.att.yahoo.com". Now check the password under, "pop.att.yahoo.com". Mine wasn't the same as my newest password found in my
"smpt.att.yahoo.com" window so I deleted my old password in the "pop.att.yahoo.com" window and typed in my new password, then selected "Save Changes". MY MAIL NOW WORKED…and no more warning messages cropped up. Problem was fixed.

TS3999 I have a macbook Pro which had Mobileme. I have joined ICloud, but my Calendar does not sync. How do I fix this? I do not see an ICloud Icon on my laptop and the software is updated.

I have a macbook Pro which had Mobileme. I have joined ICloud, but my Calendar does not sync. How do I fix this? I do not see an ICloud Icon on my laptop and the software is updated.

This is the situation with Snow Leopard and existing iCloud accounts:
You will be able to access email and calendars on the iCloud website at http://icloud.com provided your browser is reasonably up-to-date.
You will not be able to sync contacts or bookmarks from a pre-Lion Mac.
You will be able to enter the server settings for email manually in the Mail application and access your email.
You will not be able to sync your calendars directly.
Some people have been able to set up calendar syncing by using the method detailed here - this is an unsupported hack and may not be reliable, and may stop working at some future point.
Address Book won't sync: this page has a convoluted hack to make it sync which has been reported as working (and as not working by others). I've not tried it.
There are a couple of alternative syncing services you might like to consider, though they're not particularly cheap:
Soho Organizer can sync Calendars and Contacts with iCloud on Leopard, Snow Leopard and Lion. A single user licence (multiple machines allowed) is $99.99.
Fruux syncs Calendars, Tasks and Contacts beetween a wide variety of devices (not using the iCloud server) including Snow Leopard and above, Windows Outlook and Thunderbird, Linux Thunderbird, and iOS and Android devices - see their compatibility chart (click the blue 'i' for a caveat about Snow Leopard). It's free for one user, two shares, two devices; above that pricing starts at €4 per month.
(I have no connection with these firms and have not tried Soho Organizer, though both have had good reports and I've found Fruux to work well.)

I keep trying to set up a new Apple ID but apparently my card info is not working. how do i fix this? "contact ituunes support to complete this transaction"

i keep trying to set up a new Apple ID but apparently my card info is not working. how do i fix this? "contact ituunes support to complete this transaction"

If the problem persists, you'll probably have to make another apple id, it wont take off any games or music or apps or anything you've bought it will all stay there, i have two apple id's and i don't have a problem with anything.

When I updated to OS 5.0 my old apple id which was not an e-mail address won't work anymore, how can I fix this?

When I updated to OS 5.0 my old apple id which was not an e-mail address won't work anymore, how can I fix this?

There is no way to consolidate iTunes accounts.
Setting up an iPhone has never required creation of a new Apple ID.
You've apparently purchased content with both Apple ID's. Sign into the device with the correct Apple ID and sync the content.

ICloud incoming mail server is greyed out so I cannot change info or add alias account

I cannot add a new icloud alias to my mac mail because the incoming mail server is greyed out & unchangeable.
Help!

Aliases should be added on the iCloud website.

ICloud incoming mail server setting.

I'm not getting iCloud email and the incoming mail server setting (p99-imap.mail.me.com) is dimmed out and not editable. Ideas?

Chris CA wrote:
CAP2010 wrote:
Unfortunately, no matter what I type into the incoming email server while attempting to recreate my account in Mail, the program always tries to connect to p99-imap.mail.me.com.
You don't have to type any server info for your iCloud account.
System prefs > Mail, Contacts & Calendars - New account and select iCloud.
Unfortunately, that was step 1 in the process of not being able to use my mail in iCloud. Also, I have tried changing my password to 8 numbers/letter, etc. in accordance with the new AppleID rules, but that did not work. I have also tried deleting and recreating my account multiple times. I am definitely willing to try any more suggestions.

ICloud incoming mail server

Good day all,
For most of the day yesterday I and many others were having difficulty authenticating iOS mail and OS X mail clients to the Apple "appleid.apple.com" servers. It may have been a load issue or a configuration issue on the servers (which are used for both mobileme and icloud. By mid-evening on the east oast of the USA the occurences of password reject were diminishing and now seem to have stabilized.
Today I am having problems with the incoming server bank at "p02-imap.mail.me.com". It either does not connect or does not respond in adequate time to satisfy the Apple mail clients.
I have 4 ex-family MobileMe accounts converted to iCloud. Three of them were assigned "p99-imap.mail.me.com" for incoming mail. The fourth was assigned "p02-imap.mail.me.com". In all instances the incoming mail server was populated during account migration and is not editable.
As an issue of curiousity, does anyone know how the incoming mail server was assigned? Did the first 250,000 of us get one server and the next another, etc.?
I suspect "pXX-imap.mail.me.com" is a server bank with load balancing implemented across multiple servers. Or maybe (shudder) we are hard assigned one physical server (p99, p02, etc.).
It would be interesting to know how Apple's new improved data center(s) have been logically configured for redundancy, load balancing and fail over.
Sorry - it's the geek in me wondering why I can't get my email from a specific Apple resource ("p02-imap.mail.me.com").
Alex

Chris CA wrote:
CAP2010 wrote:
Unfortunately, no matter what I type into the incoming email server while attempting to recreate my account in Mail, the program always tries to connect to p99-imap.mail.me.com.
You don't have to type any server info for your iCloud account.
System prefs > Mail, Contacts & Calendars - New account and select iCloud.
Unfortunately, that was step 1 in the process of not being able to use my mail in iCloud. Also, I have tried changing my password to 8 numbers/letter, etc. in accordance with the new AppleID rules, but that did not work. I have also tried deleting and recreating my account multiple times. I am definitely willing to try any more suggestions.

HT1277 Identifying/Adding Incoming Mail Server Info

Help! I am trying to set up account. Cannot add info to Incoming Mail Server box as it is not lit/not accepting info. What do I do?

What OS version are you using?
How are you adding the Mail account?
What account type did you select?

I want to delete my gmail on my iPad, yet my iPad won't allow me to access the option. I went on my iPad settings Mail, Contacts, Calendars, although i cannot tap on iCloud, Gmail, or Add Account... How do i fix this?

I want to delete/sign out my gmail on my Ipad, but my ipad won't allow me to delete it.
Example:
I tapped on Settings>Mail, Contacts, Calendars, although I cannot tap on iCloud, Gmail, and Add Account...
how do I fix this?

Sorry, you said Gmail. If that's the case, you can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

HT1694 My hotmail was working fine and now I am getting a box that says connection to the server failed... How do I fix this?

My hotmail account all the sudden started giving me the message connection to server has failed. How do I fix this to receive my mail?

That suggests the track is damaged.
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

I cannot create a new business catalyst site with Dreamweaver CC 2014. The error message states that Dreamweaver cannot connect with server, try again later. How can I fix this problem?

I cannot create a new Business Catalyst site with Dreamweaver CC 2014 (Mac). The error message states that Dreamweaver cannot connect with server, try again later. In addition, I am also unable to load remotely a previously created Business Catalyst site as it says there is something wrong with my username or password. However when I put my password in and press test connection, it says it has connected successfully. What is going wrong and how can I fix this problem?
Thanks

Hi Ozy08,
Can you try the solutions mentioned in Re: Can't Login to Business Catalyst within Dreamweaver CS6?
If you still have problems, and you have a purchased version of DW CC, send me your Adobe ID, location, and contact details over a private message. Click my picture and use the message option.
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HT4864 My icloud incoming mail server info is "grayed out" How do I fix this?

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