HT4864 The Outgoing Mail Server drop down box in mail setup keeps reverting back to 'None' - anyone have any ideas why?
Hi
I've been having difficulties with mail on my Mac and have checked all the settings. I have three mail accounts, 2 iClouds (different acct names) and 1 bigpond account.
Whenever I change the outgoing mail server drop down boxes for the iCloud accts and save my changes, I go out of it then when I go back to the iCloud accts the drop down boxes for both iCloud accounts have reverted back to 'None'.
Is this of any relevance? Is it 'normal'?
I've tried deleting all mail accounts and adding them all again but the same thing still happens.
I have been on Apple Support and followed the Mail Acct setup tutorial.
I'd appreciate any help on this matter thanks.
Thanks for your reply Winston Churchill.
Because I'd been having problems which had recently been resolved by AppleCare Support I decided to go through all my accounts and check their individual settings. I found a Tutorial on Apple support for setting up or verifying email account settings and found mine were different so I changed it.
In any event I took your advice and just went with the option of automatically setting the iCloud accounts up and I haven't had anymore problems thus far - fingers crossed.
I do however note that my drop down box in account settings still says 'none' for the outgoing mail server and the 'use this server only' check box isn't ticked despite being ticked in the 'verify account' info on the tutorial, so hence my question to the community - did this matter and what was the difference?
I will let sleeping dogs lie I think and will see how I go.
Many thanks for your help.
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