HT4865 how do i unlock my iphone with apple store

how to unlock my disable iphone 5c

Hey tylik sessoms,
Thanks for the question. The following article provides some solutions if you are having issues with passcode lock, or if your device has become disabled:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212
If you have never synced your device with iTunes, or you do not have access to a computer
If you see one of following alerts, you need to erase the device:
"iTunes could not connect to the [device] because it is locked with a passcode. You must enter your passcode on the [device] before it can be used with iTunes."
"You haven't chosen to have [device] trust this computer"
If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
Alternatively, place the device in recovery mode and restore it to erase the device:
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
3. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the Connect to iTunes screen.
5. iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.
Thanks,
Matt M.

Similar Messages

  • How can I unlock my iphone with a black screen to back up to itunes?

    How can I unlock my iphone with a black screen to back up to itunes?

    Reset the phone:  Press both the home and on/off buttons for AT LEAST 10 seconds until the Apple logo appears.  (No data loss)
    If no response, connect to AC adaptor, charge for at least 30 minutes and repeat the reset if needed
    If still no response, there is a hardware failure that needs evaluation by Apple or whoever provides iPhone service in your country.

  • I have iPhone 4 and I have purchased this from Dubai and now I am in India but now my phone didnot working here .so plz give me solution for this so I will use this in India.can I factory unlocked my iPhone by apple store at jaipur india

    I have iPhone 4 and I have purchased this from Dubai and now I am in India but now my phone didnot working here .so plz give me solution for this so I will use this in India.can I factory unlocked my iPhone by apple store at jaipur india

    ONLY the carrier it is locked to can authorize unlocking it. Most have restrictions in that you must be a current customer and have maintained service for a minimum period of time. Do yourself a favor, sell it and purchase a phone in India instead.

  • How can i book an appointment with apple store?

    hi,
    anyone can tell me how can i book appointment with Apple Store?
    where should i go?
    what /how should i do?
    thank you .

    http://www.apple.com/retail/geniusbar/

  • HT1695 hi how can i make a appointment with apple store i cant find any where in website please help

    Hi I need to make a appointment with Apple store I can't find anywhere in website please help

    If you need to make a reservation: http://www.apple.com/retail/geniusbar/

  • How do I unlock my iPhone with my IMEI code on iTunes. And how do I change the iCloud account connecting to the phone?

    My sister got the 5S, so she has given me her old 4S. She got the IMEI code from her network to allow me to unlock it. When I plug the phone into my computer, how do I use the IMEI code to unlock it on iTunes. The text my sis got from O2 says, "Apple have confirmed the iPhone IMEI 01.....etc. is set to unlock. To complete, connect the device to iTunes with a SIM never used in the iPhone". But I'm not sure what to do, I already connecting the iPhone with my SIM to iTunes... What next? Also how do I change the iCloud account connected to the phone (hers) to my own?
    Thanks.

    Please see your duplicate post below.
    https://discussions.apple.com/message/24231623#24231623

  • I bought iphone from Canada but now I'm in Thailand and I upgraded to ios6 but I couldn't turn on wifi and back up on icloud so I want to know that how can I claim my iphone with apple care because no apple store in Thailand. Thank you.

    I bought iphone from Canada but now I'm in Thailand and I already upgraded to ios6 but It doesn't work well.I couldn't turn on wifi and back up on icloud so I want to know how can I do with my iphone because no apple store in Thailand.Can I send it to any apple care which is easy and near my country? Thank you.

    You can find a local shop and pay to get it fixed or you will need to send the phone to someone you know in Canada and have them take the phone into Apple for service. Then they will need to ship the phone back to you. The warranty is based in the original country of purchase.
    Decide which is your best option.

  • How do I purchase multiple iphones from Apple store

    I wish to purchase, online, 4 iPhones for myself and family next week. I do not currently have service with ATT. On Apple's site, I am able to select the appropriate family ATT plan, and I can give them ONE existing phone number which I want to transfer from my existing Verizon account, to ATT. There is no way however, to input the telephone numbers of the other 3 phones which I wish to transfer. I was told, by Apple, to individually add the 3 other phones, to my new account, to complete the transaction, online. When I do this, it acknowledges that I wish to add 3 lines, but there is no way to indicate that these phones are being transferred, from Verizon, nor do they ask for the phone numbers. I do not want to get to the store on 12/26 to find out that the paperwork has not been completed. I would greatly appreciate hearing from anyone who has transferred multiple lines to ATT, from Apple's site, and gone to the store to pick up multiple iPhones at one time. Am I doing this correctly?

    The actual activation for an iPhone 3G is done at the store when the iPhone is purchased - at an Apple store, at an AT&T store, at a Best Buy store, and soon to be at a Walmart store.
    You can get credit approval in advance from AT&T that is good for 30 days I believe. A credit approval number is provided by AT&T to provide the store at the time of purchase. When I switched to AT&T from Verizon before the original iPhone was released, I did everything online and the entire process took minutes. Even if you don't get credit approval from AT&T in advance, as long as you have good credit standing, you shouldn't have any problems with the paperwork at an Apple store as part of the activation process.
    Message was edited by: Allan Sampson

  • How can i unlock my iphone from apple ID

    Hello guys plz i need ur help
    my cosuin have sent me an iphone 5 he lives in sweden
    he bought it from a guy there. so when i startes up my phone its shows that the phone is locked
    and its linked to the apple ID of that guy. Well now my iphone is useless
    we couldnt contact with that guy cause we dont know him :/
    any help plz

    There is no way to activate it without his password. It's not a good idea to purchase from someone unless you have a way to contact them and they are trustworthy. Sorry, but you can't use that iPhone at all.

  • HT1918 how can i change to none with apple store

    i want to change my visa by none in the payment settings

    You can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • How do I unlock an iPhone 4 with iOS 7 and bypass the activation lock?

    How do I unlock an iPhone 4 with iOS 7 and bypass the activation lock? I can't find the previous owner and I really want to use my new iPhone, I did purchase it Second-Handed.and now I'm stuck. Ive tried recovery mode and nothing still restores and asks me the same thing. Been working on this forever- Please Help!

    If you want to risk your money, fine. 
    To answer your questions
    Is this just an iOS 7 feature?
    Yes, Activation Lock is an iOS 7 feature.
      Could you not restore the device to an earlier version?
    No, you cannot downgrade your iOS device.
    That may mean jailbreaking, I'm not sure.
    Jailbreaking is not supported by Apple or this forum.
    Or what about replacing the motherboard?
    There are no user serviceable parts on an iPhone.

  • How do I unlock an iphone 5 with Sprint. The SIM is in and Sprint gave me the unlock code, but what are the steps to unlock it?

    How do I unlock an iphone 5 with Sprint 15.1 at IOS 7.0.6 IMEI 99 000320 012095 0 .
    The SIM is in and Sprint gave me the unlock code, but what are the steps to unlock it?

    There is no such thing as an unlock code.   Sprint may have processed the unlock, and then requested you restore the iPhone using iTunes to complete it. But that's it. There is no code to enter, and nowhere to enter it any way.
    iPhone: About unlocking

  • TS4148 i was using my iphone 4 in sweden with telia and i shifted to portugal,how can i unlock my iphone?

    i was using my iphone 4 in sweden with telia and i shifted to portugal,how can i unlock my iphone?

    Contact tella to see if they offer unlocking and if you qualify.
    Only the wireless carrier to which an iPhone is locked can unlock it.

  • I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?

    I got a Iphone 4S internet like free(UNLOCK) but is not... This Iphone is lock with Orange (SPAIN) How can I unlock the Iphone now¿?

    "Ok, but Whats happen if the carrier said that I need the first contract personal information.."
    Then you need the first contract personal information.
    " I Know that all the companys have to unlock de phone... ¿?¿?"
    Not true.
    "Apple could help me then¿?¿? unlocking the Iphone beacuse Apple always have the last word...
    No.  Apple has no part in the decision ot lock or unlock at all.  Lock/unlock is 100% the decision of the carrier.  Apple has nothing to do with this decision.

  • HT4865 i changed my apple id and password but how can i update my iphone with the new apple id and password?

    i changed my apple id and password but how can i update my iphone with the new apple id and password?i changed my apple id and password but how can i update my iphone with the new apple id and password?

    You have to delete the old account, provide the password for the ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use.  This deletes the account and your iCloud data from your device, but not from iCloud.  Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
    To avoid losing photo stream photos that are not in your camera roll, save them to your camera roll before deleting the account (open your my photo stream album, tap Select, tap the photos, tap the share icon -- box with upward facing arrow, then tap Save to Camera Roll).

Maybe you are looking for