HT4865 I just got an email from icloud with this notice, "To help protect your privacy, we'll sometimes ask you to verify your email address even though you're already signed in. Verify your email This link will expire 24 hours. Sincerely, The iCloud Te
"To help protect your privacy, we'll sometimes ask you to verify your email address even though you're already signed in. Verify your email This link will expire 24 hours. Sincerely, The iCloud Team" Is it legit?
It asked for my name, email address, pasword and apple I.D.
Why?
Jean
It's spam.
Similar Messages
-
I just got my macbook air back from apple because my hard drive failed,
Now that I have finally got it back I get a flashing folder and when I boot up to the disk utlities it doesn't let me choose a disk and it doesn't provide one to reset the OSX,
This is the worst experience I have EVER had with Apple and I need help.Stephen ~ Welcome to the Support Communities. This Apple doc may help:
Mac OS X: Gray screen appears during startup
...Found by searching here:
http://support.apple.com/kb/index?page=search -
i just got an email from Apple, asking me to complete a survey. If I don't then I'll loose my Apple ID. I think this is spam/virus/hacker. Anybody have any info on this?
There have been a number of phishing scam emails going around for at least half a year...do not respond, click links, or do anything with that email. Apple does not operate that way.
See: http://www.apple.com/legal/more-resources/phishing/ -
Font Size
You are chatting with an Advisor now. This chat will be recorded. At the end of the session, you can print the transcript or request a copy via email.
Privacy Policy
Advisor [4:49 p.m.]:
Hi, my name is Jacob. It'll be just a moment while I review the comments you provided.
Advisor [4:49 p.m.]:
Hello Machelle, how may I assist you today?
Customer [4:51 p.m.]:
Can you please help me recover the new testament of the bible from media group. The have vanished.
Customer [4:52 p.m.]:
I need to recover the lost purchases I made from media group. I had all of the new testament.
Advisor [4:53 p.m.]:
Thank you for this information, I understand that you are missing some purchases. I do want to apologize for this inconvenience. I will be more then happy to look into this for you.
Advisor [4:53 p.m.]:
Would you be able to provide your Apple ID? This is the email used to sign into the iTunes store.
Customer [4:54 p.m.]:
[email protected]
Advisor [4:54 p.m.]:
Thank you, one moment please.
Advisor [4:56 p.m.]:
Were these individual purchases? If so could you provide the name for each individual purchase?
Customer [4:57 p.m.]:
yes it the new testament books of the bible
Customer [4:57 p.m.]:
genesis etc...
Advisor [4:58 p.m.]:
I apologize, but I am not exactly familiar with the New Testament. Would you be able to provide these names for me so I can locate them on my end?
Customer [4:59 p.m.]:
Genisis Mark Matthew Luke John
Customer [4:59 p.m.]:
Exodus Levitus Numbers
Advisor [5:00 p.m.]:
Just a quick question, were these all audiobooks?
Customer [5:00 p.m.]:
Duetoronomy
Customer [5:00 p.m.]:
Yes from media group
Advisor [5:00 p.m.]:
Okay, are you currently on a computer with iTunes installed?
Customer [5:01 p.m.]:
yes
Advisor [5:02 p.m.]:
Unfortunately, audiobooks and ringtones are the only items on the iTunes store unavailable for re-download through iTunes in the Cloud. What I can go ahead and do is try and re-add these audiobooks back to your download queue for re-download. Please note if they have been removed or modified on the iTunes store they may not be available for re-download. Would this be okay?
Customer [5:03 p.m.]:
yes thank you!
Advisor [5:03 p.m.]:
Excellent, one moment please.
Advisor [5:05 p.m.]:
I apologize but after reviewing your account, it looks like we have already issued 3 exceptions for you to re-download your audiobooks in the past. Back on 02/23/2013. I apologize but we will be unable to do another exception for you.
Customer [5:06 p.m.]:
that down load did include the new books of the bible that I had.
Customer [5:07 p.m.]:
that down load did not have the new testament books of the bible that I had
Advisor [5:07 p.m.]:
While reviewing the notes, this was issued to add all available audiobooks bought on your account. I again apologize but I will be unable to issue another exception to you. As the previous advisor did inform you to make sure to back up your files.
Customer [5:08 p.m.]:
the other advisor did not down load the new testament books. The advisor did not restore all of the books that I had originally brought.
Advisor [5:10 p.m.]:
While looking closer, the books that you are missing are no longer available to be re-downloaded. This is the reason why they were not added back to your download queue when he issued them. Unfortunately, as we do not handle the content on the iTunes store you will need to get in contact with the publisher of the content as they were the ones two remove or modify these books on the iTunes store. If you would like I can provide a link to their support site.
Customer [5:11 p.m.]:
yes they are I saw them.
Advisor [5:11 p.m.]:
They may have been modified by the content owner. This will be the reason why they were not added. As Apple does not control 3rd party content on the iTunes store. You will need to get in contact with them as we are unable to re-add this content back to your download queue.
Customer [5:12 p.m.]:
it is I just looked at it in the itunes store
Customer [5:13 p.m.]:
the material is still the same. The store does have it.
Advisor [5:13 p.m.]:
Machelle, if the items have been modified since you bought them, they will be unavailable for us to issue them back to you. You will need to get in contact with the providers for these books as they are the content owners and we do not have access to issue these back to you.
Customer [5:14 p.m.]:
the are still the same bible books that I purchased at the store.
Customer [5:14 p.m.]:
The audio books are the same. When I buy it again nothing will be different.
Advisor [5:14 p.m.]:
Machelle, I understand this. This is what our records are showing. When the previous advisor tried to re-issue them to you they were unable to as they have been modified on the iTunes store.
Advisor [5:15 p.m.]:
In order to receive further support for this issue you will need to get in contact with Media Group as they are the content providers for these audiobooks.
Customer [5:15 p.m.]:
I will buy them from another source. Don't say they have changed. The books are the same books I brought. They are at the store.
Advisor [5:16 p.m.]:
Machelle, Apple does not handle the content for 3rd party publishers on the iTuneMoonSwan wrote:I've never heard of a validating editor but I was recently wondering what exists that could help me. Aside from emacs, what should I search for to find one of these validating editors?
You can use whatever tool you prefer - for someone already using emacs, emacs is a natural choice. Simple, easy to use online tools exist e.g. http://schneegans.de/sv/
Just upload the file in question ('Validate by file upload' option) and click 'Validate':
The '=' character cannot be included in a name. (723:10)
<Terminal="Terminal">
^
Googling 'xml validation' should give you some more tools / services if this one is not good enough. -
I think my granddaughter bought a $3.99 app after I put the password in for a free app. I just got an email from my credit card confirming the purchase. How can I find out what she purchased? Can I get credit for it?
The password is good for 15 minutes to make purchases. You should receive a receipt in 24 to 48 hours for the purchases. There is a link to Report an issue. You could use that to start a conversation with iTunes Support about a refund.
Apple considers all sales final. But has been known to offer a one time refund. So the question is, do you want to use your one time refund on this purchase or one more expensive in the future? -
I've just got an email that came into my junk folder asking me to reset my account is this spam?
I've just got an email that came into my junk folder asking me to reset my account is this spam?
It claims there was suspicious activity as there was a log in attempt from an unknown device then provides a link o enter my data, which I haven't done, why would apple be asking for my credit card details?It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message to Apple.
[email protected]
The link below has information to help identify fraudulent emails.
http://support.apple.com/kb/HT4933 -
I have several users in an exchange environment who cannot email a photo from the iPhone. When the click on Email Photo, they are prompted to configure a mail account even though there is already an exchange account in place. How do I remediate this? Not all of the users in our environment have this issue. If the users having this issue, install a secondary email account, Gmail, Hotmail, etc, then they can send through those accounts. Why would the exchange account not be seen to send photos?
Sounds like it worked until the policies associated with the account that are creating the problem were fully pushed down.
Try setting up a new (test) Exhange account and see if it behaves the same way on the phone (after removing the problem account from the phone, of course). -
hey sur. my name anas and am from morocco i've just got a new iMac 2011 with OSX 10.7 and i want to downgrade to 10.6 please could you help sur to solve this it
anas guellaf wrote:
it still make 3 bips before starting the IMAC.
That is another problem not related to the Mac OS X version you are trying to use.
Three beeps at startup means you have a bad ram module in the computer. Did you install the ram or did it come from another owner this way? The first problem you need to solve is the bad ram.
When the iMac starts, go to the apple left side of the menu bar, About This Mac, More Info, System Report, Hardware, Memory and see what the report is on the memory...does the iMac report all memory modules that have been installed as OK or does it show bad memory? If there is not any information, you then need to remove the memory modules and restart one at a time to see which is bad.
On the bottom of the screen there should be a small door that you can remove with a small screw driver. You need to lay the iMac flat, disconnect the power cord, remove that small door and remove the memory modules. You can then put two in (if it has four) and see if it starts without the beeps. Do that with each module so you find out which is bad. Once you know the bad memory, you can buy a new module, just like the ones installed, so the iMac starts without the beeps.
Next, you cannot use a DVD for another computer for your iMac unless it is from one that is identical to yours. So, you need to talk to Apple and have them send the DVD for your particular iMac. -
This is going to sound dumb but I just got a call from someone claiming to be with Microsoft Windows tech dept. Apparently something malicious attacking my computer. I hung up because Mac doesn't use Microsoft Window Operating System - right? I have Mac OS X. I have loaded Microsoft Office 2011. Can that allow something malicious or is this guy a scammer and I was right to hang up???
Actually you can install Windows on your MBP via Bootcamp.
You should have kept the individual on the phone for as long as you can tolerate. The time he wastes with you is time he cannot spend scamming an innocent victim.
You can always politely ask the caller to hold while you 'answer the front door' or the like and just set down the phone and go about your business. The caller will eventually hang up.
But your analysis was 100% correct.
Ciao. -
Hi guys,
My iphone got stolen yesterday night, I activated lost mode but the phone was off and couldnt be tracked, today i just got an email about the last place the phone was found yesterday night, its off again, i went there but they said that nobody has found an iphone, police does not do anything also, what should i do?My iPhone was stolen. Straight away I used the findmyiphone app. No surprise that the phone had been turned off, rendering the app totally useless.
I thought its ok, I've got a pin code. My brother then goes on to tell me that they are easily bypassed.
My brother states that if you put an iPhone in dfu mode, connect that iPhone too iTunes
That iTunes detects the said phone is in dfu mode and does a system restore.
Wiping the phone and giving the Theif a brand new iPhone!!!
Someone from apple please tell me WHY THIS CAN HAPPEN?!
iPhone 4, iOS 6, Stolen iPhones -
Hi, I just got CT scan from Dr. on a disk. How do I view it?
Hi, I just got CT scan from Dr. on a disk. How do I view it? They use windows I think..
I really do not know.. I am trying this link now though.. http://www.osirix-viewer.com/ Thank you!!
-
I just got it back from the apple store and they reset it (becuase it kept shutting down and not turning back on).
I put in a new password because i needed to start over from factory settings, but now it doesnt let me log in anymore. (I don't know if this is because it doesnt accpet my password, or I forgot my password in less than 5 minutes, or because when i typed in my new password, i typed it in wrong twice)
Command R doesnt work, all i hear is a sound, but nothing happens.What I don't understand is why it is rejecting a password I am creating.
Perhaps the password you are creating is too short, or has characters that are not allowed, or is not secure enough because it is a word in a dictionary.
FileVault may have standards for what it considers an acceptable password. If the password is part of the 128-bit encryption scheme, it might have to be 16 characters, for example. (Don't know if that is true, but it's a possibility.) Check your documentation for password requirements. -
Hii, i got an iTunes card for $15 and only used $6 in it, but it say I only have $0.37 left. If any one could help me with this, I will be forever grateful.
You will need to Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I just got an email receipt from Apple for use of my itunes account. Someone must have hacked by account. Spent all the money in it. How do I contact itunes to get my money back into my account?
iTunes Customer Service Contact
http://support.apple.com/kb/ht1689 -
I just got a new Mac Mini with Lion - the Window tab at the top of the Safari Browser used to ahve a downloads folder in it along with Activity etc - but it is not there anymore. Any way to get it back or is there another location it sits in? I used it when I'd copy video info from the activity folder and then paste into the download folder and presto - I downloaded the video onto my computer. I really miss this capability!
Download activity is found by clicking on the gadget on the right:
Maybe you are looking for
-
10g reports in html format have extra left margin
I am using the same source .jsp file to create 2 html reports, one using 9i server and the other using 10g server. The report run on the 10g server has a double left margin compared with the report layout and the report run on 9i. When 10g report is
-
How to get everything off my ipad?
my ipad fell and its not going on. how do i get evrything off
-
Tds details of vendor coming but not business area.
Hi Experts, I am making a report to display vendor data with its TDS details in accounting documents. I am getting all the data from other tables rather 1 table BSEG, which is a cluster table. I need to retrieve business are from BSEG i.e. (BSEG-GSBE
-
Document fields are changable though status does not allow
Hi All, our HR dms consists of three status for any doc types : (1) in-preparation IA (2) to-approve (3) approved FR > in-preparation : is changeable only via the creator profie "one who creates/uploads the documents" > to-approve : status type is
-
Internal and External different set of menu for ESS
Hi We have 2 portal server - Internal and External. The Portal are being used not. We are planning to implement ESS now in Portal. We are planning to provide two different set of options when the same user access internally and externally. For exampl