HT4865 locked ipadi cloud backup

its locked it says icloud backup i want to unlock ipad

Hello Dawn,
If the backups do not show up, then you will need to go through and perform another back up, check out the following article that will assist with backing up to iCloud or you can even back up to your computer.
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Similar Messages

  • IPad Cloud Backup not found

    I have been using a school purchased iPad for a few months, using my own private account, and have enjoyed it so much that I just bought my own.  Had to return the school's first, but did a complete cloud backup with it.  Double checked it - it completely backed up, had plenty of memory left, and everything was fine.  So I did a factory reset on that device and turned it in.  Got my new iPad today, signed in and selected iPad Cloud Restore from backup, and it tells me there is not a cloud backup for my account.  Seriously?  The two iPads were identical in their specs also.
    What do I have to do?  This should be a piece of cake, but clearly something is messed up here.  Do I have to remove that old iPad (disassociate it from my apple ID) first (using manage devices in itunes?) - that seems like it might be risky and might get rid of the cloud backup if it's still there somewhere.
    Thanks for any help.

    Wasn't using a mobile device to access me.com, or Safari.  I am using the *same* ID/password that my iPad was using - the same one (the only one I've ever had) on iTunes too.  I am 100% sure it backed it up - it completed the iCloud initial backup process without an error message, then I went back later in the day and looked at "Last backed up: 8:37am", which was the time I completed the backup process.  I checked the amount of space the backup consumed, and it wasn't much, but was something like half a gigabyte, leaving me with about 4.5gb of iCloud storage space remaining.  All of it seemed to be extremely indicative of actually backing up the iPad.  So at that point, instead of backing up a second time, I went ahead with the factory reset on the device and turned it back into the school when that was done.
    Now I am getting no other options on this brand new (bought from Apple.com) iPad to restore from iCloud backup.  This blasted me.com message is all I see.   I tried entering in a wrong email into the login/password, and the error message came up there (where it did not give an error message when I logged in with the correct login/password), which seems to tell me the login/password are not the problem. 
    This is really enfuriating.  I followed apple's rules for using iCloud as a backup, bought a brand new product of theirs, and now none of it is working and I seem to be at risk of losing my backed up photos and programs and settings from the old iPad.  Really not pleased with this purchase at this point and need more help.  Is there an official place I can call or go besides here?

  • HT4910 Ipad cloud backup

    How come if I have my Ipad plugged in, locked and we have wifi won't it back up to th cloud?

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your iPad that is preventing the backup.  To troubleshoot these, try deleting your last backup (if you have one) by turning off iCloud Backup in Settings>iCloud>Storage & Backup, then tap Manage Storage, swipe across your backup and tap Delete, then go back and turn iCloud Backup back on again.
    If it still won't back up, you may have an app that is preventing the backup from succeeding.  To locate which one, go to Settings>iCloud>Storage & Backup>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If it succeeds, then the camera roll and/or one of your apps is preventing the backup and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • IPad Cloud Backup/Lockscreen bug

    Hi
    I had been away from home for a while and hadn't used my iPad on Wifi for a few weeks. Upon getting back home and opening the cover, I was presented with a dialog saying
    iCloud Backup
    This iPad hasn't been backed up in
    4 weeks. Backups happen when
    this iPad is plugged in, locked, and
    connected to Wi-Fi.
    <OK>
    Fair enough, but the funny thing was, clicking OK, didn't do anything! the dialog remained on the screen, and I couldn't access any apps. Closing the smart cover just meant that when I opened, the dialog was still there. Locking the screen physically resulted in the "Swipe to unlock" being unavailable, and the same if I tried to power off the iPad. In the end I had to force-reset the iPad to fix it! I filmed the problem, video is here: http://dl.dropbox.com/u/9436839/IMG_1549.MOV
    has anyone else seen this problem?

    Wasn't using a mobile device to access me.com, or Safari.  I am using the *same* ID/password that my iPad was using - the same one (the only one I've ever had) on iTunes too.  I am 100% sure it backed it up - it completed the iCloud initial backup process without an error message, then I went back later in the day and looked at "Last backed up: 8:37am", which was the time I completed the backup process.  I checked the amount of space the backup consumed, and it wasn't much, but was something like half a gigabyte, leaving me with about 4.5gb of iCloud storage space remaining.  All of it seemed to be extremely indicative of actually backing up the iPad.  So at that point, instead of backing up a second time, I went ahead with the factory reset on the device and turned it back into the school when that was done.
    Now I am getting no other options on this brand new (bought from Apple.com) iPad to restore from iCloud backup.  This blasted me.com message is all I see.   I tried entering in a wrong email into the login/password, and the error message came up there (where it did not give an error message when I logged in with the correct login/password), which seems to tell me the login/password are not the problem. 
    This is really enfuriating.  I followed apple's rules for using iCloud as a backup, bought a brand new product of theirs, and now none of it is working and I seem to be at risk of losing my backed up photos and programs and settings from the old iPad.  Really not pleased with this purchase at this point and need more help.  Is there an official place I can call or go besides here?

  • HT4859 I keep getting a MSG that my device has not been backed up. Going thru manage iCloud I see ther are two backs (one for cell and iPad). They both say "incomplete ". If I delete them cloud backups will stop and I assume I will need to go back to the

    I keep getting a MSG that my device has not been backed up. Going thru manage iCloud I see ther are two backs (one for cell and iPad). They both say "incomplete ". If I delete them cloud backups will stop and I assume I will need to go back to the control.
    Has anyone else experienced this?

    After deleting the backups, go back to Settings>iCloud>Storage & Backup and make sure iCloud Backup is set to On (if not, turn it on).

  • TS4036 I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

    I tried to restore my iPad from the cloud backup but the iCloud returned the following message 'no backup available'? This after happened after I created the backup today and the same was confirmed at the Apple Store attendant

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • On my ipad i am receiving a message iCloud backup "i cloud backup can not access the account . review your account in information settings .  the screen goes blank  if i push  the ignore or the settings button. what do i do

    on my ipad i am receiving a message iCloud backup Cloud backup "i cloud backup can not access the account .
    review your account in information settings . the screen goes blank  if i push  the ignore or the settings button.
    what should i do

    Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again

  • HT1349 This message appeared on my ipad "Icloud Backup      This ipad hasn't been backed up in two weeks. Backup happens when the ipad is plugged in, locked, and connected to wifi."   I did that, but message still there. Device locked and can't open at al

    Message on ipad "Icloud Backup"  "This Ipad has not been backed up for two weeks. Backup happens when ipad is plugged in, locked, and connected
    to wifi"   I did this and message will not go away. ipad is locked and I cannot open. Have found nothing that address this problem. I need help.
    Thanks

    A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.

  • IPad cannot backup without a verified email address--LOCKED

    Message pops up after lock screen that says:
    "iPad cannot backup without a verified email address"
    with the options of LATER and SETTINGS.  I usually select LATER button and move on.  This time it is locked up.  I tried a hard rest by pressing the home button and power/ sleep button but nothing happens. 
    I have not setup an iCloud account, and have not set up to sync with a Mac or PC. 
    Please help. 

    Thanks JimHdk,
    Can't get to the settings due to the error message.  It will not allow me to select an option. 
    I do believe that a hard reset is the answer, and i am able to go through to the black out screen, but the Apple logo is not coming up. 
    If I am unable to accmplish a hard reset today I may just have to make an appointment at the genius bar. 

  • Are the highlights I make in an ibook stored in the cloud backup so that if I have to restore ibooks to my ipad the restored book will have it's highlights?

    are the highlights I make in an ibook stored in the cloud backup so that if I have to restore ibooks to my ipad the restored book will have it's highlights?

    Hi DRJibo,
    If you are interested in syncing iBooks via iCloud, you may find the following articles helpful:
    If you start reading a book on one device, you can pick up right where you left off on another device. Collections, highlights, notes and bookmarks sync across all your devices.
    iBooks: How to sync iBooks between devices
    http://support.apple.com/kb/HT5826
    For iCloud backups specifically, you may find this article useful:
    iCloud: iCloud storage and backup overview
    http://support.apple.com/kb/PH12519
    Regards,
    - Brenden

  • Ipad appare "backup i cloud " è sempre fermo anche se spegnendo ipad ma riappare sempre la stessa. cosa devo fare?

    Sull'ipad appare "backup iCloud" è sempre fermo sull'ipad, come toglierlo, ho cercato di segnere e riaccendere, ma l'immagine "backup icloud" rimane fermo. come si puo levarlo?

    Forse trovata soluzione, provate così:
    Fate il Backup di tutto
    Fate triplo-click sulla linea sottostante per selezionarla per intero:
    ~/Library/Application Support/SyncServices/
    Click destro o control-click sulla linea selezionata
    Selezionare "Mostra nel Finder" dal menu contestuale.
    Verrà individuata la cartella della riga sopra contenente un solo file.
    Chiudete iTunes.
    Spostate nel cestino il file contenuto nella cartella.
    Riaprite iTunes e provate la sincronizzazione.
    Good luck!

  • My pod is says cloud backup in lock screen and everytime i press ok it does nothing

    everytime i press the button to turn my ipod on it shows  the cloud backup screen which says this ipod hasn't been backed up in two weeks. backups happen when this ipod touch is plugged in lcked and connected to wifi

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Then go to Settings>iCloud>Storage and backup and manually make an iCloud backup

  • HT1430 How do I fix my locked IPad that can not connect to ITunes

    My IPad is disabled with a passcode on it and I can not connect to ITunes like it is telling me in order to reset it.  How do I get back into the IPad to fix this problem?  Also, I don't remember the passcode.  It is from my IPad 1 and I am trying to fix it for games for my 5 year old son.

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • TS3992 i-cloud backup message?

    When I try to open my i-pad mini I get an i-cloud Backup message saying the i-pad has not been backed up for 3 weeks and must be plugged in, locked and connected to wi fi for back-ups to happen. I have tried plugging it in to my laptop but nothing seems to happen and I still cannot open the i-pad. What do I need to do?

    Hold down the sleep and home keys for about 20 seconds or so until your ipad reboots. That should clear away the message.

  • HT5622 i cloud backup

    After charging my ipad, it prompt up the i cloud  backup message saying that this ipad hasn't been backed up in 2 weeks. Backups  happen when this ipad is plugged  in, locked and connected to wifi. I can unclock of off it, what should i do now?

    Reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

Maybe you are looking for

  • Attribute of setting value in request scope

    is there any adf faces tag which is used to set the value in request scope ?

  • JFileChooser with FileSystemView Selecting directory

    Hi, I am using JFileChooser and with my own implementation of FileSystemView . It is imposable to select a Directory. Q1. Do you have any clue about the problem? Q2. Is there any way I can add action listener to "Open" button. or listen to the events

  • How to create SAR and deploy in OCCAS

    Is there any eclipse plugin for occas server or How occas server can be handled from eclipse?

  • Information: BeX report and Chinese characters

    The problem appears to be a Microsoft Security Patch 956844 that was applied to our desktops.   If you save a rpt with that patch, you will get Chinese when rerunning it. If you save a rpt without the patch and rerun, it works. You can go to the bott

  • Calling all Mac Expert's For your Help!!!

    When Logging onto my Mac why do I have to click twice on the icon to open the password box. From the beginning, when ever I leave my Mac for any period of time I log out. It is then set to sleep after 20 min. After returning I touch ESC and the Log o