HT4865 my apple ID changed but my icloud did not update with the info - how do i get icloud to use my new apple ID

We updated our Apple ID's with our new email and home address etc... with no issues. But.....icloud won't update and I can't figure out how to edit it. It shows the old Apple ID info.

We also changed email address, deleted account and added new one in. I thought everything was working, calenders, photo stream, contracts. Then when I went to email a photo from the photo library that had been streamed in through old email address, It showed Icloud still sending from old address with no way to change it. I'm afraid if I delete the account and try to add it in again, I Cloud wont let me; or I will have to chnge everything again (nightmare) This is on an IMac.

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I got a new lenovo desktop windows 8.1,installed itunes and synced my ihone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to ap

i got a new lenovo desktop windows 8.1,installed itunes and synced my iphone 4 no problems. then i imported a cd of songs which showed up in recently added but not in main library ,therefore it did not sync to the iphone. how can i get new songs to appear in the main library and sync properly
thanks
john

Check the songs are really not in the Music section of the library by clicking the magnifying glass in the search box and unticking Search Entire Library if it is ticked, then typing in the name of the album. If the tracks still don't show try closing iTunes and deleting a hidden file called sentinel from inside your iTunes folder. This should make iTunes run an integrity check on the database when you start it again. Make sure the tracks are checked before you try syncing again.
tt2

PS CC 2014 DNG and RAW 8.5 did not update with the rest of the CC package. I downloaded/installed the DNG/RAW converter but how do you install w/i CC 2014 plugins

PS CC 2014 DNG and RAW 8.5 did not update with the rest of the CC package. I downloaded/installed the DNG/RAW converter but how do you install w/i CC 2014 plugins

Thanks John. I have tried solutions 1 to 3 from (-http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.h tml) and they do not work. So I presume that all I can do is to remove all 25 CC applications and start again!
Incidently, ( http://www.adobe.com/downloads/updates/ ) does not list Adobe Camera Raw 8.4 as an update even though Adobe have announced that it is available (http://blogs.adobe.com/lightroomjournal/2014/04/camera-raw-8-4-and-dng-converter-8-4-now-a vailable.html). The same applies for Adobe Premiere Pro 7.2.2 (http://blogs.adobe.com/premierepro/2014/04/premiere-pro-cc-7-2-2.html). If they are not available this would explain why I cannot download them but I am very suprised that Adobe didn't mention this when I contacted them.
Anyway thanks again

HT4847 I had a previous e-mail address associated with my Apple Account. I change this, but Cloud did not update with the change. Now I can't log-in under the old I.D. and when I try to provide a password or get through by providing my BD it says it is

For some reason when trying to get ito Cloud, I can't get into my previous e-mail address to make changes, which I must do to delete it. Cloud does not recognize my old password and the system does not seem to associate my BD with it. I knowlonger have the old e-mail address associated with Cloud.
I have a new e-mail associate with my Apple account and a new password. The problem is trying to get Cloud to recognize my new I.D.

You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

Hi - replaced my old computer but did not copy over library. How do I get the music on Ipod into new library?

Hi - replaced my old computer but did not copy over library. How do I get musci from ipod to computer "library" so it can then go to Iphone. Drag and drop does not do it.
thanks
g

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back ?

- i updated my iphone 4 software on my other itunes library that is on my other user account on my laptop. my ringtones are not on my phone now but i see them in my library, but my phone is not synced to that library. how can i get my ringtones back without having to sync my phone to the library where my ringtones are and possibly lose everything on my phone ?

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

I am not able to launch FF everytime i tr to open it, it says FF has to submit a crash report, i even tried doing that and the report was submitted too, but stiil FF did not start, and the problem still persists, please help me solve this issue in English

Question
I am not able to launch FF everytime i try to open it, it says FF has to submit a crash report,and restore yr tabs. I even tried doing that and the report was submitted too, but still FF did not start, and the problem still persists, please help me solve this issue
'''(in English)'''

Hi Danny,
Per my understanding that you can't get the expect result by using the expression "=Count(Fields!TICKET_STATUS.Value=4) " to count the the TICKET_STATUS which value is 4, the result will returns the count of all the TICKET_STATUS values(206)
but not 180, right?
I have tested on my local environment and can reproduce the issue, the issue caused by you are using the count() function in the incorrect way, please modify the expression as below and have a test:
=COUNT(IIF(Fields!TICKET_STATUS.Value=4 ,1,Nothing))
or
=SUM(IIF(Fields!TICKET_STATUS=4,1,0))
If you still have any problem, please feel free to ask.
Regards,
Vicky Liu
Vicky Liu
TechNet Community Support

I want to set up my new iPhone 4s on my mac but my iPhone 3GS is sync with my pc how do I get my stuff of 3gs

I want to set up my new iPhone 4s on my mac but my iPhone 3GS is sync with my pc how do I get my all my stuff of the 3GS on to the iPhone 4

You should be able to sync your 3GS to your computer and make a backup. Then connect your iPhone 4S and restore from a backup. This should effectively move all your data to your new device. Report back if you have any problems.
If you are wanting to move our data from a Windows machine to your Mac, just let us know.

TS3648 great, but my MBA did not come with an installion disc, only a tiny jump drive that is not recognized by windows; and I can't get the contents of that burned to a DVD either. So how the heck do I get the drivers into Windows 7? My MBA has bootcamp

great, but my MBA did not come with an installion disc, only a tiny jump drive that is not recognized by windows; and I can't get the contents of that burned to a DVD either. So how the heck do I get the drivers into Windows 7? My MBA has bootcamp 3.0.4.

Here's what I get:
lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384
inet 127.0.0.1 netmask 0xff000000
inet6 ::1 prefixlen 128
inet6 fe80::1%lo0 prefixlen 64 scopeid 0x1
gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280
stf0: flags=0 mtu 1280
en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
ether 00:11:24:7d:e7:1e
media: autoselect (none) status: inactive
supported media: none autoselect 10baseT/UTP <half-duplex> 10baseT/UTP <full-duplex> 10baseT/UTP <full-duplex,hw-loopback> 100baseTX <half-duplex> 100baseTX <full-duplex> 100baseTX <full-duplex,hw-loopback>
en1: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500
inet6 fe80::211:24ff:fe28:2e71%en1 prefixlen 64 scopeid 0x5
inet 169.254.115.141 netmask 0xffff0000 broadcast 169.254.255.255
ether 00:11:24:28:2e:71
media: autoselect status: active
supported media: autoselect
fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 2030
lladdr 00:11:24:ff:fe:7d:e7:1e
media: autoselect <full-duplex> status: inactive
supported media: autoselect <full-duplex>

When i download a file from the web i get "Anti-Virus Program not found " message. This has been happening since I change anti-virus programs for CA etrust to Sophos. How do I get Firefox to recognise my new Anti-virus program?

every time i download a file from the web (ie. a PDF file) i get "Anti-Virus Program not found " message. This has been happening since I changed anti-virus programs for CA etrust to Sophos. How do I get Firefox to recognise my new Anti-virus program?

That is a very good warning provided by the Download Statusbar extension. Something like that should been built into Firefox. I filed this Bug report a couple of years ago, about the lack of a warning like that. <br />
https://bugzilla.mozilla.org/show_bug.cgi?id=480855 <br />
I have looked everywhere that I can think of to find a list of '''IOfficeAntiVirus providers''' ''(as mentioned in the Bug report)'' that will work with Firefox, so I can't answer that for you.
You might want to ask the developer of the Download Statusbar extension about it. He might know which AV programs are compatible with the Windows API that Firefox uses for the download scan. <br />
http://dlstatusbar.proboards.com/index.cgi? <br />

We live in motel but my iMac is not connecting with the internet but my cousin has hp laptop that works perfectly fine in my room. So can you help me with this situation?

We live in motel but my iMac is not connecting with the internet but my cousin has hp laptop that works perfectly fine in my room. So can you help me with this situation?

Joining an encrypted WEP or WPA Wi-Fi network

Lightroom comes with a recently purchased camera, but no instructions or info is included with the camera. how do I get this software?

lightroom comes with a recently purchased camera, but no instructions or info is included with the camera. how do I get this software?

Ask the people who sold you the camera and lightroom. They should send you details.
Bob frost

My phone blacked out, will not turn on, and i did not update to the new software! So what is my Apple iPhones5s problem?

My iPhone blacked out, and will not turn on. I did not update to the new software! So what is my Apple iPhone 5s problem?
A lot of issues with iPhones lately, maybe apple has an issue developing and implementing their inovations.

Hi InUtero,
Welcome to the Apple Support Communities!
I can understand your frustration if your iPhone is not turning on as expected. The first thing I would suggest in this situation is a reset. Please use the following article for instructions on how to reset your iPhone. Please be sure to let me know if you need further assistance.
Turn your iOS device off and on (restart) and reset
Have a great day,
Joe

HT201272 I updated my IPhone and it took away all music including my ring tones. I have been able to recover the songs but my ringtones are not showing under purchased. How do I get my ringtones back?

I updated my phone and all my music, including rigntones went away. I was able to recover my songs under purchased. My ringtones are not showing under purcahsed. How do I get my ringtones back?

I don't understand this answer. What do you mean " your contacts should be in whatever program/service you have selected to sync."? The address book is created on the phone not in Itunes or any other program/service. When Itunes says backing up phone I have to assume it backs up everything on the phone. Most of what's on my phone does not come out of itunes. I download apps directly on the phone. When the software updates it does not bring those apps back. I have to go into the appstore and install them all over again. Itunes music library syncs with whatever is on the device your linked up to BUT the phone book just dissappears after you update the phone. There is no way to save it anywhere else.

I back up my icloud every week but some of my notes just deleted its self how do i get it back?, i back up my icloud every week but some of my notes just deleted its self how do i get it back?

please I hope someone can hekp me with this i have lost some important notes on my phone of which i have backed up weekly. But it mysteriously just deleted itself and I cant find it anywhere where can i go to restore my notes that was backed up and lost?

Welcome to the Apple Community.
The difficulty in restoring iCloud data from a back up is that the back up is older than the current version on iCloud and anything that is restored gets removed again when an iCloud sync occurs. I have previously suggested ways to recover contacts, calendars etc, and other users have confirmed that they work, as such I am making the following suggestions to recover lost notes, but please note, as yet success is unconfirmed.
Recovering your notes is quite time consuming, you may wish not to save all your notes to save some time, if they are not of importance.
Ensure the device is connected to your local network.
Start the restore from iCloud back up.
Allow the devices settings to restore (watch for the confirmation of completion).
As the apps begin to restore pull the connection to your router WAN port (the one that goes to the telephone point).
Wait for the time out confirmation.
Open the 'Notes' app, and open your first note (assuming your deleted notes have now been restored).
Select the share option at the foot of the screen (rectangle with arrow) and choose mail.
Send the email to yourself (If they won't send, save them to draft)
Repeat steps 7 & 8, until you have copied all the notes you wish to save to email.
Reconnect the router to the internet and let the restore process complete.
Navigate to settings > iCloud and make sure 'Notes' syncing is enabled.
Open the 'Notes' app, check that iCloud notes have reverted to how they were before starting the restore.
Open the 'Mail' app and open the first email you sent yourself and copy the text you want in the note.
Open the 'Notes' app and create a new note in the iCloud, paste the text you copied.
Go to iCloud.com on a computer and check that the note has synced to iCloud.
Repeat steps 12, 13 & 14 until you have recovered all your notes.
May I suggest that you carry out a back up to iTunes before you try anything, that way should things become even worse, you can at least restore back to where you are now.

HT4865 my apple ID changed but my icloud did not update with the info - how do i get icloud to use my new apple ID

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