HT4896 Why doesn't the popup for special characters work anymore?

This feature used to work, then about a month ago it stopped.  I've tried messing with the keyboard delay and repeat functions.  Search online only brings up how to disable.  I study languages and history, the special character pop-up was a godsend, so I would really like it back. 
Thank you.
Using new Macbook pro, running OS X 10.9.2.

Back up all data.
Please triple-click anywhere in the line below on this page to select it:
defaults delete -g ApplePressAndHoldEnabled
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered. Log out or reboot. Test.

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