HT4897 I had an alias on mobile me but it has not transferred to iCloud although it is still active, how do I get it into iCloud?

Question

I had an alias on mobile me but it has not transferred to iCloud although it is still active, how do I get it into iCloud?

Answer 1

Greetings Nefertiti72,
It seems you are experiencing an issue with contact syncing and management. It seems you've removed an email account which contained a number of contacts that are not associated with your iCloud account. I have linked to a knowledge base article which provides more information about iCloud contacts syncing:
Get help using iCloud Contacts - Apple Support
Learn what to do if you’re having issues using iCloud Contacts. For example, you might make changes to Contacts that don't update across all of your devices.
You may want to consider importing the contacts from the email account you removed. You can do it easily by following the steps in this article:
iCloud: Import a vCard
You can import an electronic business card, also called a vCard, into iCloud Contacts. If the vCard contains contact information for more than one person, each contact becomes a separate entry.
In iCloud Contacts, choose Import vCard from the Action pop-up menu , which appears at the bottom of the All Contacts list or a list of group contacts
Select a vCard to import.
The contacts from the vCard are added to the All Contacts group in Contacts. You can add the contacts to any other group by dragging them to the desired group.
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D