HT4898 MobileMe family account question

My wife has a MobileMe family account email address - I want to make sure I don't lose her email when I switch to iCloud. Anything I should know or do before I switch?

mydogisnamedbo wrote:
I am don't want to make final switch until I am sure her emails will transfer.
Migrate her account at http://me.com/move and sign in at System Preferences>iCloud (Lion required) if she has her own Mac or user account: if she is using your user account and it's already signed in, add her at System Preferences>Mail, Contacts & Calendars.
If you need to change the password, do so at http://applied.apple.com and then of course in System Preferences. Make sure the new pasasword has at least 8 characters, at least one of which is a capital, one lower case, and one a numeral.

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Two MacBooks, Two Users, One MobileMe Family account

My wife and I both have MacBooks (different ones). We have a MobileMe Family account. Each laptop uses are unique MobileMe names, address books, calendars, etc... (i.e. I have an account, she has a MobileMe account). We both also have our own iPhone linked to these accounts respectively.
We also have a 'joint' MobileMe account (email and calendar only). This same joint account is the iTunes account for both of us.
We are still on MobileMe. I see lots of people having problems.
One problem I anticipate we will have is: How will iCloud know how to sync our accounts between hers, mine, and ours? There apparently is only one setting: ON and OFF.
We want our individual MobileMe accounts syncing email and calendars from our MacBooks and iPhones -- but our Joint account (iTunes, email, calendar) syncing to us both.
Is this going to be a mess on iCloud?
Thanks for any tips on how to better prepare for the conversion.

Roger,
Thanks for the reply.
I think I understand what you are saying.
I am wondering why the iCloud would be device-dependent. For instance, we have in our home two MacBooks, two iPhones, one iPad, one AppleTV. So, somewhat preciently knowing we'd eventually have more Apple devices, our main account (esp for iTunes) is our joint account. Joint email, calendar, and iTunes/iBooks content. Works great.
So, if we had a family with children with their own accounts, would it then not be possible for each person to have their own accounts and iCloud syncing off of, say, one home computer?
I recall in Steve Jobs's presentation that they 'demoted' the computer to just a device served by iCloud (much like the iPhone, iPad, etc... So, if an iPad can have multiple MobileMe accounts, as a MacBook may, why couldn't iCloud sync them all?
Thanks for the instruction -- just trying to figure out how to get things set up when we go to iCloud (we haven't turned it on yet for this reason).
I see in the discussions forums loads of issues from people switching over.
Maybe the right way to do it is each MacBook retains their accounts. Same with the iPhones. But turn off the other, shared accounts. Turn on iCloud...let it see everything, get synced: Computer A with iPhone A with iCloud Account A (email and contacts only). And Computer B with iPhone B with iCloud Account B (email and contacts only). Then add in the shared iCloud Account (email/calendar/iTunes only).
Thoughts?
Chris

Mobileme family account - problems using Ichat

Hi all!
I have problems with my mobileme family account - using Ichat.
I´m the master account ( e.g. named A ), my wife ( e.g. named B ) has one of the other free 4 family accounts.
At office I have an Imac with Ichat logged in under name "A" and my wife at home has a MBP with Ichat logged in as name "B".
When I´m at the office I´m not able to see if my wife is online or not - even I cannot make a video call to her because "her contact" is offline.
Sometimes a message pops up : AIM is telling me that I´m ( name "A" ) online on two different locations at the same time !?
Do I make something wrong or is it really not possible with a mobileme family account to use Ichat for all family accounts ?
EDIT: I just recognized that at my wife´s MBP she is logged in with her email address. When I click on that email address I see "Pseudonym/ID" - and if I change that to "name" ... my name appears instead of hers - very strange
Thank you for your help and sorry for my strange English
Gregor
Message was edited by: Sidney1

Hi,
The answer to this is that the regular posters only get here at certain times of day.
I am here about 4 hours of so most evenings (about 17 hours after you first posted).
Defcom does sometimes get here early afternoon his time (Same as mine).
We were not ignoring you, we just weren't here.
As Defcom has said it is about whether the accounts/Email IDs are Aliases or not.
10:17 PM Wednesday; January 13, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Backups over the Internet Using MobileMe Family Pack

I know how to configure an AirPort (AirPort Extreme, Time Capsule) to be accessible for Back to My Mac using a MobileMe account. However, we have a Family Pack. I am the Pack master, so I used my ID to set up Back to My Mac on my Time Capsule (and Air Port Extreme at our other location). This seems to just make the master account work. Should the master account enable all of the MobileMe family accounts to leverage Back to My Mac (and hence things like remote backups)?

Recent update to AirPort enables multiple MobileMe accounts to be used for BackToMyMac

What happens to family account members after June 2012?

Hi
I have a MobileMe Family Account which presently has two family members plus me using it. What will happen to their accounts after June 2012? Will they lose their account, do they have to setup their own soonest or will it automaticallt be converted?
Thanks
Herbert

The master account and each sub-account can be converted individually at http://me.com/move whereupon they will become individual iCloud accounts, completely independent of each other.
If doesn't matter which order you do this in; obviously if you migrate the masater account you can no longer administer the sub-accounts but they will continue to work.
Apple's documentation is confusingly worded and has led somen people to think they have to delete the sub-accounts first: do not do this.
Any MobileMe account which is not migrated by June 30th will disappear.

MobileMe family force upgrade to iCloud

When I updated to iOS 5 I upgraded my Mobile Me account to iCloud. It warned me that I would not be able to manage the other accounts associated with the MobileMe family account which was fine. It did NOT warn me that the other memebers of my family would not be able to use their accounts unless they upgraded. Is there any way to let them continue using Snow Leopard and iOS 4? There are software reasons to keep them on the older OSes.

forand wrote:
... The other accounts are for my other family members, not extra email addresses I added to my MobileMe account. They are full accounts, or where under MobileMe.
Ok, I get that ( I never used MM so I don't know it's features or how the accounts are used ) .
The fact remains that icloud will only work with a single Apple-ID. Of course every member of your family could log in to www.icloud.com and move his/her old ID to become a icloud ID - but the whole syncing features will just be pointless. Everybody in your family then must own his/her own iOS5 device, as iOS5 is no "multi-user" system.
Also in order to sync more then one iOS5 device ( and/or to a Mac or PC ) all these devices and computers need to be singed in with one and the same Apple-ID or there simply is no syncing at all happening. This would limit icloud to be just backups of the account data to the cloud.

ICloud family account

There were family accounts in MobileMe. In fact it was working as one storrage limit for, if I remember well, 4 accounts in common. There is no such solution for iCloud which makes iCloud using a kind of mess. I must take care how much space is needed for every single account instead of buing one big plan and allow system to spread space between accounts automatically.
Apple should go back to family accounts.

That's not how MobileMe Family Accounts worked - each sub-account had a limited amount of storage but it couldn't be moved between accounts. The point was to allow family members to have their own separate accounts with email and limited storage at a lower price that buying a complete account: as iCloud is free at basic level there is no need for that. If you have family members who need separate iCloud accounts each will get 5GB free and will have to purchase more if required on an individual basis.

I have just moved from MobileMe, where I had a 'Family account' (with unique email addresses for my wife and myself) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have iPads and iPhones? Mine sync OK...

We have just moved from MobileMe, where we had a 'Family account' (and we each have our own @me.com email addresses) to iCloud. We share the Cal and Contacts on our iMac. How do we sync to multiple devices - we each have an iPad and an iPhone, but with different accounts set up for mail. Mine syncs OK to Cal and Contacts, but hers doesn't. There must be a way! Please help.

According the this: http://www.apple.com/mobileme/transition.html, "After moving to iCloud, family member accounts are no longer linked to the master account." You can share an iCloud calendar (see http://support.apple.com/kb/PH2690), but I don't think you will be able to share iCloud contacts unless you are signed into the same iCloud account on both phones.

My wife and I have a family account at Verizon and are thinking of getting the IPhone 4S. My question is can we both use the functions of Icloud on the same account at Verizon or do we have to have separate accounts to be able to use all the features

My wife and I have a family account at Verizon and are thinking of both getting the IPhone 4S. My question is can we both use all of the features of Icloud with one account at Verizon or do we need to have separate accounts?

If Mail in Mavericks is the same as earlier versions you can select accounts in the sidebar, so that you can either display the inboxes for individual accounts, or the contents of all the account inboxes. (If the accounts don't show click the disclosure triangle next to 'INBOX'). The layout may have changed since the version I have - Snow Leopard - but you should be able to do the same thing.

MobileMe Family Master still messing with iCloud accounts

Have been battling with this issue ever since iCloud came along, so I hope somebody has some answers for me:
Here's the situation: I had (well, I guess I still have) a MobileMe family plan with a "master" account and three member accounts (myself, wife, and daughter). The member accounts have all individually been migrated to iCloud and are working fine. However, my wife and daughter are seeing my calendar and address book data on the iDevices (iPads, iPhones, and iPod Touchs). In the other direction, I'm getting their address book and calendar data (note: calendar's not much of an issue, because my wife and I shre our calendars, anyway, and my daughter hardly uses hers).
My "theory" is that, since all three of us are using member accounts, the data is still flowing up to the master and being distributed from there. Would anybody concur?
Now, I assume that, once MobileMe is switched off (is this still planned for June this year?), the problem should solve itself ... or could it cause even further problems? Does anybody know of a way to disable the MobileMe master account? It's not needed, anymore.
Many thanks!

> My "theory" is that, since all three of us are using member accounts, the data is still flowing up to the master and being distributed from there. Would anybody concur?
That's impossible, because there was never any data sharing between master and family Mobileme accounts. Each account was independent. Plus the master and family accounts do not exist in iCloud. Every account is independent.
If the same data is appearing on different devices, they MUST be using the same AppleID.

Unable to create iTunes account for MobileMe Family sub-accounts

Greatings,
I was wondering if anyone else had encountered this problem. I am attempting to set up iTunes accounts for a family member who has a mobileMe sub account on my family pack. The MobileMe account works fine in all other respects except when I go to iTunes and enter the id and pass word I an taken to the screen to accept the terms of service and select the country (Canada in my case) and all goes well until I have to enter the address and billing info. At that point the system says sorry can't proceed try again some other time. several other times later it still won't work.
Is this a limitation of the sub-accounts on mobileMe?
Thanks in advance for any advice.
M

I was having the same trouble with my MobileMe sub-accounts (MobileMe Family Plan). I went through all the support emails and calls with no success. I fixed the problem by removing the affected sub-account/email address and then re-established the same sub-account/email address. When you re-establish the sub-account/email address it will tell you that you cannot since it already exists - but there is an option to re-establish the sub-account/email address by entering the correct password. After I did this, I could manage the sub-account/email address with no problems whether it was in iTunes or in the management of the AppleID settings.

MobileMe Family Pack- Setting up old sub-account in Mail

This past spring we had a MobileMe Family Pack with one email account unassigned. Before MobileMe closed, i created an email address for my son, so that when he was ready to have one he would. Now i am trying to set that up for him, and am having quite a difficult time. I'm not sure if i'm setting it up wrong, or if it's even possible to do, since the account was never actually utilized before we migrated to iCloud.
I logged into his name on our iMac and tried to use System Preferences>iCloud to set it up. After asking for his name and DOB, it told me he was too young to have an iCloud account (or maybe it was an AppleID; he's 8 BTW). So, i opened Mail (which for some reason is hanging mecilessly at evey click, beachballs nonstop) and went through the setup assistant. I thought i set up an iCloud email account successfully, using the me.com email i had created back in MobileMe. I don't remember setting a password up at that time, but i put in the one i most likely would have used and it seemed to take it. But when i tried to send him a message from my Mail, it would not send because it rejected his address.
So, i went back into his Mail program and added an IMAP account using the same email address, using the incoming/outgoing server info from my account (p01-imap.mail.me.com & smtp.me.com:hisemailprefix). The incoming server for his iCloud IMAP account is not editable, BTW, and says mail.example.com in grey. Still no luck, both accounts cannot connect. When i try to check the iCloud account it says it can't connect to the iCloud server and asks for the password, and when i put in the one i used to set up the Mail account it doesn't accept it. this kind of makes sense since he doesn't seem to have a full-fledged iCloud account. When i try to check the IMAP account it says it's offline, and when i try to take it online it asks for password but won't connect. mail Connection Doctor says Mail is connecting to the internet.
Should i try to do this from my login and Mail, see if that works? Is there a way to reset the password i may have used when i originally assigned the MobileMe account? Does his Mail program constantly freezing mean something (all his other programs work fine)? Any advice is appreciated; thanks!
Rob
[email protected]

As you did not migrate his sub-account to iCloud when this was possible (it would have become a separate iCloud account) you cannot retrieve the contents of his account. However unmigrated MobileMe addresses (other than aliases) can be reactivated by signing into System Preferences>iCloud with them and enabling Mail in the checklist there. Until you do this the account is not an iCloud account.
As you have found there is an age limit. If you had given them an age greater than 12 you would have been able to set this up. As it is, it's not set up and no amount of setting it up manually in Mail or sending messages to it is going to work.
The iCloud Terms of Service say:
'The Service is available to individuals aged 13 years or older. If you are 13 or older but under the age of majority in your country of residence, you must review this Agreement with your parent or guardian to make sure that you and your parent or guardian understand it. Parents or guardians should also remind any minors that conversing with strangers on the Internet can be dangerous and take appropriate precautions to protect children, including monitoring their use of the Service.'
Given this, it would not be proper to advise you to apply again mis-stating his age, even if the fact that you've already told them he is 8 does not technically bar you from doing this.

Family account will not transition to iCloud. Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have moved 2 other family accounts weeks ago but this one will not?

Keep going round in circles - get Congratulations message from mobileme then still cannot sign into iCloud. Have successfully moved 2 other family accounts weeks possibly months ago but this one will not? Am running Snow Leopard 10.6.8 OSX. All ideas welcome as these are original mac accounts and keen not to lose them - call me sentimental:-)

Welcome to the Apple Community.
Unfortunately, OSX 10.6.8 will not support iCloud. You can use the mail address from the iCloud account with Snow Leopard bot not the rest of the iCloud features. You can access then via the web browser though at iCloud.com.
To set up iCloud mail.
Delete your mail account from Mail preferences and set it up again using the Mail Server Information.
Some users have apparently encountered issues using this information in pre-Lion set ups (I haven't), Roger Wilmut has kindly provided instructions for those who find themselves with this problem.
Entering iCloud email settings manually in Snow Leopard or Leopard

Icloud on family account - lost one account - no reset?

We have always had mobileme and the all the kids are on my family plan so I can track them with find my iphone. Three of us all rolled to icloud a few months ago but my two daughters did not. I rolled daugher A today and it worked fine. When we try to roll B it keeps saying her password is wrong. We've tried all the ways to reset with no luck. She's still on my family account so why can't we log in anymore? Any idea? Her itunes account did the same thing -- just deleted her and we lost everything and had to start over with a new account a couple years ago.
She still shows on my mobileme though so why can't we just reset the password and roll her to the cloud like everyone else? I can't even track her anymore it says her password is wrong. Since I'm the primary on a paid account it seems like there should be a way I can reset it.
Thanks for any help.........Apple doesn't like to reply.

Once a sub-account has changed their password the master account cannot access it - the master account can only delete it, but not get at the account itself.
Are you absolutely sure the password is correct? - some people have a separate ID for iTunes and find themselves trying to log in with that. If you click the 'forgot password' link on the login page you should be able to answer a securiy question you set and reset the password.
If you can't get that to work you will need to contact Support. Go to http://www.apple.com/support/mobileme/ww/ and select your country. In the next window click on a category to expand it, then on a subject to get a link to 'live chat'.

HT204053 I want to play newly purchased music but cant, i get the message "You can use iTunes Match on this computer with just one Apple ID every 90 days. (mobileme family pack is the problem i think)

I purchase a new album on my phone but then cannot download it to my laptop - I get the message:
"You can use iTunes Match on this computer with just one Apple ID every 90 days. All I can think is that the problem stems from purchasing a mobileme family & some of the music being my daughters. (she is 9 & I need to be ble to listen to more than Katy Perry & Justin Bieber) Please help! :-(

Welcome to the Apple Community.
Youll get that message when you change the iTunes account you are logged into, you can't keep changing it.

HT4898 MobileMe family account question

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