HT4906 Can't see photos after upgrade to 5s

Hi all, I just updated my phone from a 4 to a 5s. The problem I'm having is that when I open camera I can see there's 842 of 842 photos in the camera but unfortunately I can't see any of the images - they're all greyed. There's a little cirlcle spinning and it says loading but nothing appears to happen. Scared I've lost them! I tried looking at them through instagram and same thing. HELP please

Hello simmoaus,
I know not being able to view your photos can be frustrating. I have located an article that will walk you through a series of troubleshooting steps.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

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