HT4906 I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto?

I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that either

You would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself.

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What does DE want when it asks for Adobe user name and unlock code? I have tried my acct ID, user name with my password but that does not work.

This is the screen I get when I want to add a book to digital editions.
All I want to know is what they are asking for. I thought it was my user name and password but all kinds of combos or scr name, acct name, login name and password does not open the book

Maybe this.
Fix iPhone Apps Stuck "Waiting" During Installation
Try update the apps one at a time

I just switched to Charter. When going to Mozilla Firefox a box appears saying, Authentication Required and asks for a User name and Password. What do I do?

I switched from CenturyTel to Charter. I can't use Firefox because a box appears asking me for Authentication Required, User Name and Password. When I hit cancel, this message appears:
HTTP 401 - Unauthorized
Authorization is required to access the configuration server.
You must enter the correct username and/or password.
When I called Charter, they told me they recommended using Internet Explorer. I told them I didn't want IE, I preferred Firefox. They recommended I go to your support page, so here I am. :o)

Have you reset the password recently for the email account?
A real simple fix usually is to delete the mail account (settings < mail contacts calendars, tap the affected account and choose delete at the bottom) Then re add the account.

HT5312 Where does one go to set up a rescue e mail? I just bought an iPad and when I try to purchase from iTunes iris asking for two security answers and I have forgotten one

Where does one go to set up a rescue email

The procedure is detailed in the article you asked this question from; this is meant to be done when setting up the security questions and not after forgetting the answers to them. If needed, click here, phone Apple, and ask for the Account Security team.
(86386)

My mba when i connect to wifi safari asking for a user name and password, my mba when i connect to wifi safari asking for a user name and password, my mba when i connect to wifi safari asking for a user name and password

i am not able to browse through safari with my wifi connection, its asking for usernsme and password
please help me whath is the issue

You ca n look in the Password Manager.
*Firefox > Preferences > Security: Passwords: "Saved Passwords" > "Show Passwords"
*https://support.mozilla.com/kb/make-firefox-remember-usernames-and-passwords

HT1349 hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

hi guys i have 2 ? 1 my daughters iphone is trying to update on my mac cant get it off help please ,,, 2 i have an old apple id and when i try to up date it keeps looking for the password how do i delete this old apple id help

Hi.
I had a similar problem myself. This is what helped me.
I went to the App store app, scrolled to the bottom, logged out of the account, re logged in with my Apple ID. Then went back to app updates. Once I put in my ID password all was fine.

My iPad email says incorrect user name or password but it has always worked as it is set up

My iPad mail is not receiving mail. It says incorrect user name or password but it is the same as it has been since I got my iPad. The server connection is ok as I can get email through the internet.

Hi Barry,
This is a little odd, so from what you've said nothing has changed at all on your iPad?
Are you able to access your email account via webmail, for example I have a GMAIL account and can access this via www.gmail.com if so can you login there using the expected credentials?
Regards,
Steve

Itunes keeps asking me for a user name and password when I first open it.

I do not allow apple to access my library or my hard drive because you guys are predators, and I have NO interest in using the app store. I have disabled access to the store, so i do not know why it keeps asking me for a user name and password. You have NO right to see the music THAT I PURCHASED a loooooooooong time ago. It is my license. I should be able to play it whenever and wherever I like...and NO, I do not burn and copy my music. I just want to play it on MY MACHINES. So, I do not need your useless snooping, which is probably the reason you want me to log in. Who do you think you are? You didn't write the songs. You just sell licenses. Period. And I purchased mine, thank you. I no longer use your store for these reasons. I use Amazon.

Not control-R. Command-R. Shut the computer down. Reboot it. Hold down cmd-R when you hear the chime. Keep it held down and you should see the Lion recovery partition.
http://support.apple.com/kb/ht4718
http://support.apple.com/kb/ts3273
Matt

HT201210 my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this

my ipod is disabled and when i connect it to itunes it says that i have to enter my password but i cant because there is no swipe bar so what do i do to fix this?

Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

It is asking for a router name and password???

The sales person told me how easy this would be to set up..."just plug it in" he said...right. Anyhoo - I disconnected my ancient wireless router and put the cd in - started doing its thing and then it asks for a router name and password...the only name and password I have is from my old ancient router...how could it be the same? Where do I find this info? Thank you for any help!

Just go to the Linksys support site, find your router model and hardware version there, and download the User Guide or User Manual for your router, and there's all kinds of useful information there. I'm surprised that there isn't a "Quick Start" guide in with the router that gives basic instructions like go to 192.168.1.1 and then how to login to set up your router. But it is in the downloaded user manual for sure.

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download????

My ipod has had a previous owner How do I change my ipods email address so that when I try to down load anything it asks for the previous owners password but when I go to my account it says its my email my account but not when I try to download can anyone please help me ????Plus it still has some of the previous owners pictures and videos on it that I want to delete and can't????? Also is there a way to kill the apps that u have used throughout the day the battery doesn't last long at all ??????

- How did you dlete stuff from the iPod? If you have a 1G or 2G iPod and deleted the stuff by going to Settings>Genera.>Reset>Erase aall contents and settings without being connected to a power source, the battery dies before he erase was comleted since it can take hour.
- In any event try the following:
- Connect to a chaging sour for three hours.
- Reset the iPod and then connect to the computer and try to restore va iTunes.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next try placing the iPod in recovery moe and then try to restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore
- Last try DFU made and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

HT3702 I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

I have gift cards that were entered into my account. I since have destroyed the cards and no when i try to purchase music it is asking for the card information. I show a balance, what do i need to do?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

I bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do

i bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do

That is Activation Lock.
You have to contact the previous owner to have him remove it
Find My iPhone Activation Lock: Removing a device from a previous owner

As soon as I keep the iPhone (iPhone 5) on the desk the network goes off and when I swipe it then only it starts searching for the network and get it in 30 seconds. If someone is calling me during that time it says mobile is either switched off or outsid

As soon as I keep the iPhone (iPhone 5) on the desk the network goes off and when I swipe it then only it starts searching for the network and get it in 30 seconds.
If someone is calling me during that time it says mobile is either switched off or outside the coverage area.
Please help

You may need to force it into recovery mode. See here: https://discussions.apple.com/message/17766427#17766427

HT4906 I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto?

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