HT4906 iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.

iPhoto disappeared from my late 2011 17'' MBP OS 10.7.4, app store says: These apps cannot be accepted on this computer.
What should I do?

Hey there! So, I already contacted Mac App Store support several times, the response:
- "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
- "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

Similar Messages

  • How download iPhoto? I get this message from the AppStore: "These apps cannot be accepted on this computer."

    How can I download iPhoto on my macbook pro.. I have lion and just had my harddrive replaced.  iPhoto is missing!!
    I tried to download from the6175 AppStore and I got this message...
    "These apps cannot be accepted on this computer.  Future updates of these apps can be found through Software Update."
    I tried from Software Update but iPhoto doesn't show up at all.  It's not in my computer at all!
    HELP!

    Reinstall it from the System Restore disks that came with your computer.
    Regards
    TD

  • After re installing OS x I got following information as I want install IPhoto. These apps cannot be accepted on this computer.

    After re installing OS x I got following information as I want install IPhoto. These apps cannot be accepted on this computer.

    The answer was authorization codes.  It took three phone calls, several emails to Apple Tech support (after I purchased the $160 applecare plan) to get them.  Note, I had to call back after four days, the first Senior Advisor simply disappeared and refused to respond to emails or phone calls.  The next Senior advisor spent the weekend looking for the first advisor, then scheduled a phone call to tell me he would begin looking at the issue.  When I asked he specficially discounted the authorization codes:
    "I don't know if issuing a redeem code for iPhoto is an appropriate resolution for your issue.  Since, I don't have the ability to issue any redeem codes for the Mac App Store, I am still waiting to hear back from Sean, the previous agent you were working with, regarding any status he has about your issue."
    Three days after that...here are your codes.  Note a restart is necessary to properly get the iLife apps to update, now through the App Store.
    Also, this is the second issue where I have lost contact with a Senior Advisor and had to restart the process. Standard procedure?

  • When i try to download iphoto ( wich was already pre installed when i bought my macpro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!! thanks MacBook Pro, Mac OS X (10.7.3)

    when i try to download iphoto ( wich was already pre installed when i bought my MacBookPro) it says "These apps cannot be accepted on this computer." HELP ME PLEASE!!!!!!
    MacBook Pro, Mac OS X (10.7.3)

    Hey there! So, I already contacted Mac App Store support several times, the response:
    - "Apple is currently working toward a resolution for the issue you have reported. You will receive an email after the matter has been investigated and further information is available.
    Thank you for your patience. Apple wants your iTunes experience to be as enjoyable as possible"
    I answered I really needed it, and if they knew the estimated time it would take to solve the issue. Here's the last response.
    - "According to your previous correspondence, you have not been able to install iLife after reinstalling OS X Lion. I understand that this issue is under investigation, and that you would like to know the amount of time needed to find a resolution. As a fellow iTunes customer, I certainly understand that you need to use iPhoto for professional reasons, and I'll gladly help you to resolve this problem.
    Unfortunately, I am unable to give you the exact amount of time this issue could take. I do assure you that our engineers are currently working towards a resolution. "
    I'm going to an Apple Sotre Genius today, in 2 hours. I'll keep updated!!

  • Using Dual External Monitors as Separate Screens with Late-2011 15" MBP

    Hello,
    I've looked around for answers, but haven't found something that seems to address what I'm looking for.
    I have a late-2011 15" MBP. The Apple TB FAQ page says it can support two external monitors. I currently have it hooked up to one external monitor via mini-to-HDMI.
    I'd like to add a second external monitor, but am not sure the best way to do that. It looks like the Apple TB monitors can do it natively, by daisy-chaining, but I can't afford to purchase two of those monitors. I'd prefer to use a third-party monitor like a ViewSonic 27" or some such, which are significantly more affordable.
    I want to have two actual separate monitors, the way the setup they do with the Apple TB monitors appears – not two monitors that are splitting a single screen between them (as is the case with a few of the splitter-solutions I've seen linked).
    Is there a way to achieve this?
    Thanks!

    I should clarify that I would prefer to do it without using a USB port to do a USB-to-HDMI conversion. I have used USB for a monitor before, and I find the lag virtually unworkable. A daisy-chaining solution, or a native splitter would be ideal.

  • Installed Windows 8 on a late 2011 MacBook Air and was working fine now keyboard not working so cannot enter password? Caplocks key works but I am locked out on my own PC and cannot seem to get it to recognize built in keyboard,bluetooth,generic USB one.

    Installed Windows 8 on a late 2011 MacBook Air and was working fine now keyboard not working so cannot enter password? Caplocks key works but I am locked out on my own PC and cannot seem to get it to recognize built in keyboard,bluetooth,generic USB one.

    Use the trackpad to scroll, thats what it was designed for. The scroll bars automatically disappear when not being used and will appear if you scroll up or down using the trackpad.
    This is a user-to-user forum and most people will post on here if they have problems. You very rarely get people posting to say there update went smooth. The fact is the vast majority of Mountain Lion users will not be experiencing any major problems with the OS, or maybe with apps which are not compatible, but thats hardly Apple's fault if developers don't update their apps.

  • Late 2011 17" MBP - Will not boot, eject, or read disk

    Hi guys,
    My late 2011 17" MBP after having a server error on Mac Recovery, freezing, and being force shut off, now will not boot.
    When you power it up, it chimes then goes to a blue screen, indefinitely.
    It also will not eject the DVD in it's drive.
    I've tried every key combination prior to startup or during startup to try and remedy this, and nothing.
    It always boots with a chime then blue screen.
    Please help. :3

    Ejecting the disk:
    Try these various remedies: http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD
    Since your Mac came with Lion installed it may have a recovery partition on the boot disk. 
    There are two ways boot from the Recovery Partition:
    - Hold down the Command-R as you boot.
              This will attempt to boot from the Recovery Partition
              and if that fails it will try to boot using Network Recovery (a slow process).
    - If it won’t boot using Command-R then hold down the Option key as you boot.
              Select the Recovery Partition.
    Backup:  Do you have a recent backup?  If not I suggest you create one before proceeding.  You might not need it but it is especially important to have a backup whenever your Mac is sick.  Post back for instructions for an emergency backup, if needed.
    Blue Screen:
    From the Recovery Partition you should be able to repair the disk and reïnstall OS X (without erasing you existing data).

  • Late 2011 15" MBP periodic burst of white noise

    Has anyone found a solution for this problem?  Every 30 seconds or so, I hear a burst of white noise.  I'm running a late 2011 15" MBP.  My co-worker has the same problem running a 2011 13" MBP.  It doesn't seem to be due to any 3rd party software as we're both running different problems.  It also happens with nothing running.
    Thanks.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem(s)?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • My MacKeeper says iPhoto is out of date.  When I try to update the App Store says I need IOS 10.9 or later.  I have 10.7.5 and when I check for updates my Mac says the software is up to date.  How do I solve this problem??

    My MacKeeper says iPhoto is out of date.  When I try to update it, the App Store says I need IOS 10.9 or later.  I have 10.7.5 and when I check for updates my Mac says the OS software is up to date.  How do I solve this problem??

    1. First step to solving the Problem: Trash MacKeeper. It's a pile of trash that does far more harm to your computer than good.
    https://discussions.apple.com/docs/DOC-3691
    2. What version of iPhoto do you have? (iPhoto Menu -> About iPhoto)

  • My mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

    my mac app store has disappeared from my dock and when i pull it up in finder it says it is damaged. how can i download the mac app store software?

    Delete the App Store app by dragging it and dropping it into the Trash.  Then download and install the appropriate update combo for your version of OS X;
    Install new MAS app -
    OS X Mountain Lion 10.8.3 update combo
    http://support.apple.com/kb/DL1640
    OS X Lion 10.7.5 update combo
    http://support.apple.com/kb/DL1583
    OS X Snow Leopard 10.6.8 v1.1 update combo
    http://support.apple.com/kb/DL1399

  • I am unable to upgrade to Mavericks from Snow Leopard 10.6.8 on a MacBook (Model 4,1)(Late 2008). It show an error "OS X Maveriscks cannot be installed on this computer" What shall I do ?

    It show an error "OS X Maveriscks cannot be installed on this computer" What shall I do ?

    MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
    From here >  OS X Mavericks: System Requirements

  • I cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do

    i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.

    Contact App Store support. They're the only folks who can help with account issues.

  • I updated my computer to the new software and now the iPhoto has a circle with a line through it.  When I try to update, it pops up to say "These apps cannot be accepted by your apple id". Then will say "update unavailable with this apple id" how do i fix

    I updated my computer to the new software and now the iPhoto has a circle with a line through it.  When I first try to open it the pop us says: "You can't use this version of the application "iPhoto" with this version of OS X. Version: 9.2.1"  When I try to update, it pops up to say "These apps cannot be accepted by your apple id - These apps were already assigned to another Apple ID and they will be available in that Apple ID's purchases list.  If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the application".  I checked and there is nothing under the "purchases" in my App store.  Then will say "update unavailable with this apple id - This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or canceled." Then the third pop up says "We could not complete your request. There was an error in the App Store.  Please try again".  Just want to know how do to fix.

    After I upgraded to Mavericks I was also having this message when I tried to update. There was a previous post about this problem which offered this simple solution which worked for me:
    b0n0b0
    Re: Recently upgraded to Maverick from SnowLeopard. Unable to get updates from App store.
    Mar 15, 2014 9:05 AM (in response to Terence Devlin)
    Got it! Thanx.  What I did was go to my account, check that they had my new ID and Password which they did, then hit reset button. All fixed.

  • App Store says, "Tuner! and 4 other apps could not be downloaded at this time. Please try again later." How may I appease the Store?

    App Store says, "Tuner! and 4 other apps could not be downloaded at this time. Please try again later."
    How may I appease the Store? The message first appeared a couple of weeks ago and seems to reappear every time I download something from the App Store, be it an update or a new app. I tried re-downloading and re-deleting "Tuner!" (this is the only one whose name I can see), but to no avail. I even tried hiding a whole load of apps from my Purchased list (including Tuner!) in the hope that the five offenders would GO AWAY and stop waiting around being nuisances ;) I haven't noticed them slowing down/stopping my other downloads, so I never paid the pop-up notice much attention, but it is starting to bug me now.
    Thank you if you can help.

    I have been getting the message from time to time over the last couple of weeks.  I just click through, and the download haooens anyway.      The other day I looged onto my accout in apple.com, and it simply wanted me to verify the ccv on the credit card.    
    I am glas your solution worked, but I am not sure you needed to do a full wipe and reinstall.   There is some goofy stuff going on with the store, but nothing you can't get by.

  • I deleted my iMovie from computer and from my purchases list in AppStroe. When I'm trying to download it again from App Store a pop up window comes up and says: "These apps were already assigned to your Apple ID and are available in your Purchases list"

    I deleted my iMovie from computer and from my purchases list in AppStroe. When I'm trying to download it again from App Store a pop up window comes up and says: "These apps were already assigned to your Apple ID and are available in your Purchases list". Please help me to reinstall it.

    If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
    If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
    Regards.

Maybe you are looking for

  • Can't save power pivot report back to power pivot gallery...file is read only

    Hi eb I have developed an excel pivot report in a power pivot gallery (all in 2013). Next time i open that report from the power pivot gallery and attempt to save it again to the gallery I am blocked with a msg: we cant save http://........./powerpiv

  • Installing jdk 1.4.2 and 1.5 parallel

    Hello, I would like to know it is possible to install jdk 1.5 on a windows XP machine already countaining jdk 1.4.2. I need both versions. I want to switch between them with Eclipse build in features or by selecting the whole path to the bin folder o

  • Convert shape created from masks into it's own shape or mask?

    Hi everyone. I've created a shape layer (an ellipse) and used a couple different masks to create a more unique shape. Now, I'd like to extrude that shape into 3D, but as you may know, the ray-tracer doesn't support masks. So I'm wondering, how would

  • Substitution rule in AME

    Hi I am not able to create a subtitution rule in AME. While creating the rule in the 2nd step where we say that "Any Approver" is "Mr XYZ", the LOV for Approver is not returning any values. Can someone help me why the Approver LOV is not returning an

  • Contact adobe for complaint

    Hi, I have a complaint about the prices Adobe uses. On the whole website you can't find any contact form. Which is a shame for such a big company. I'm working with Adobe CS6. The price of the products are high, but now they're even higher. If you thi