HT4910 Cannot see old emails in my iCloud account

The problem is I cannot see any of my past emails other than the ones that have come in since I received an email from Apple stating my iCloud storage was full. When I contacted Apple they stated that there was lots of room on my account. Over 15 Gb on my 20 GB account.  I tried backing up, using iCloud backup, my iPhone 4s and iPad, I have an old iMac which can only run Snow Leopard.  I wonder if this might be the problem?  Anyone else experiencing the same issue?

So your office mail replies are sent from the Gmail/work browser?
Those will sync.. can take up to six hours from 'server to handheld' syncing.
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