HT4910 Icloud will not back up on iphone 5

I have an iphone 5 which I plug in each night.  When I get up, the msg is that the icloud backup could not be completed.  I have tried to do the icloud back up manually in settings, but it doesn't complete there either.  Any ideas why the back up cannot complete?

Curretly, there is an iCloud blackout.  It started this morning around 2AM California time (Pacific), 5AM New York (Eastern).  A lot of people have been having issues all day, including me.  No iCloud services are online.  Even Find My iPhone is down.

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    I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone.  Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one?  What should I do?  I am afraid I might lose everything messing with

    I see.  If you go to Settings>General>About>Name, that is the current name of your phone.  The backup bearing that name should be the more recent one, and therefore the one you want to keep.  I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
    If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room.  In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this.  To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up.

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    I received the new iphone 5 and Im trying to transfer everything over from my old iphone by the icloud will not back up help!

    Connected to WiFi? No Firewalls in operation? Have at least 50MB's of free space on your phone? Have enough space in iCloud...Settings>iCloud>Storage/Backup>Manage Storage>Select your phone.

  • HT4910 I can not back up my iPhone.  it says I need more storage space.  I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up.  Any ideas?

    I can not back up my iPhone.  It says I need more storage space.  I purchased more space and icloud says it is there, but the phone is not recognizing this and continues to say that I need to purchase more space in order to back it up.  Any ideas?

    Close your iTunes,
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    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
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  • HT6154 icloud will not back up iphone 4s???

    Iphone will not back up in icloud

    Give it some more time.  If there is a lot of new data to be added to the backup, it may take longer than normal.
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  • My ipad icloud will not back up and it can not locate storage plan it says? Plz help

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    Creating an iCloud account: Frequently Asked Questions
    http://support.apple.com/kb/HT4436
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    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT4137
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  • TS3988 icloud will not back up however the message stating i have not backed up in three week will not disappear or back up.  Frozen in this state

    Frozen in icloud back up.  Will not follow through with back up.  Plugged in, locked and connected.  Holding power button does not work and screen will not allow and communication by touch...

    Welcome to the Apple Community.
    Try a hard shutdown (hold down the power and home screen buttons together until it shuts down)
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  • My icloud will not back up

    Whenever I try to do an icloud backup, my phone starts the backup but then I get a message stating that the backup could not be completed.

    Welcome to the Apple Community.
    First check that your device is correctly connected to the wifi/internet (settings > wifi)
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    If this doesn't help, try turning off some items for back up in a pattern to try to establish if your problem is being caused by specific data on your device.
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    I am running iTunes (10.5.2) on my MacBook Pro (10.7.2). I keep trying to backup my iPhone (5.0.1), but it will NOT let me???? It begins the syncing, but will not complete it to backup my files??? I just got my Pro a week ago, but I was running the same iTunes software and iPhone software on my PC and it worked fine??? Am I doing something wrong?

    I did a complete restore. Spent days reorganizing my phone, made 1 backup and now I get the same error message, "cannot backup iPhone because an error occured" I give up. It's not fixable.. I guess I just have to hope that I never need to restore because all I have is that one backup.
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  • My iCloud will not back up after I replaced my iPhone

    Hi, I need help with my iCloud backup.  I recently replaced my iPhone 4 with a brand new one, and now it is saying I dont have enough storage and I am unable to backup using iCloud. The phone still says I have data space left, and I do not have any more or less space than my last phone.  Can someone please help??
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    wtmichael wrote:
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    <Edited by Host>

    Hey e.cliff,
    Thanks for the question. When you sign out of your son’s iCloud account you will be prompted to keep or delete the data on your phone. After you elect to keep the data on your device, you can setup your own iCloud account and the data will be merged/uploaded to your new account:
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    http://support.apple.com/kb/HT4436
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    iOS: How to back up your data and set up your device as a new device
    http://support.apple.com/kb/HT4137
    Thanks,
    Matt M.

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