HT4910 What am I paying 20 bucks for?

What is the 20 dollar charge for on icloud

Contact the Apple online store at the number shown at the bottom of this page (1-800-MY-APPLE in the U.S. and Canada).

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  • All I ask is that I get what I'm PAYING for, please........

    First of all, let me start by saying I'll be very surprised if this actually gets posted.  Took about 10 mins just to get to this point.  Funny how of all sites, Verizon's load the slowest.  You'd think they'd take extra measures to make this a better experience than getting asked over & over to log in after you already did, then it takes minutes (instead of seconds) just to load a page that needs another page that needs another page...
    Here is my deal with Verizon.  I've been a many-years customer of both home phone & DSL.  Up until the last couple months I've had some issues, nothing that couldn't be resolved, but for the last couple months my internet is so slow it's like being back on dialup, ugh..  About 10 days ago I finally got fed up enough to give them a call.
    Something I need to say first, about out-sourcing.  I'm not a fan of it but I understand to an extent why it's being done.  All I ask for though is that when I do talk to someone I can at least understand what they are saying to me.  That's really important to me, I'm sure it's important to you as well.  When I say "you people" I mean Verizon people, I'm not referring to anyone's race, color, etc., etc.,...
    OK...so I call them up & 1st guy is "DJ" he said that was what to call him since after 3 tries I still couldn't pronounce his name correctly.  I could understand him for the most part & I really do believe he tried his best to help me with my problem.  I was on the phone with DJ for I dunno, an hour, maybe hour & 1/2. 
    Looking back on it, I don't think he was the best informed person, I don't think any of them were.  We talked & I let him access not only my 2 yr old desktop but my precious not even 5 month old laptop.  We tried this, this, that, that.....it was just a big run around IMO.  DJ dumped my temp internet files, cookies, blah blah blah.......same on laptop.  Finally, after all the time on the phone he did exactly what I knew would happen.  He opened up my gateway page & said "see where it says you're getting this speed, etc?  That's what you're getting."   I don't care what that page says, I'm not getting what I'm paying for! 
    Due to the crappy service I've been getting I do speed tests daily & do them several times per day.  I use speedtest.net & also internetfrog.com as well as a couple others if I need them.  What amazes me is that after running me around on the phone for well over an hour, they wind up opening my gate page & then blame me, my 2 computers, my ability to see there's a real problem here.  I was asked to subscribe to a "professional tech service" of some sorts at $14.99 a month & was then told that's all that could be done for me.  I was then transferred to the so-called supervisor who was nothing short of RUDE, I was happy to finally end my call.  The next day a woman called, I could barely understand a word she was saying so I told her I wasn't up to talking & hung up.
    Call me **bleep**  but I decided to "upgrade" my service.  It said for 6 months I'd get a $10 rate reduction (which is cheaper than my current pkg) and I figured I'd at the very least, get better than what I was getting for only a few bucks more.  WRONG!!  They kicked in my new "better" pkg last night.  I do get better speed test results but only at "non-peak" times & even then, they are sketchy. 
    I haven't done a ton of reading as of yet but so far my impression is they're over loading the hubs in my area, too bad for me.  My speed tests are no better now than what they were before I "upgraded" my service.  A good example is this...it took 25 mins to download a 20 mb file...tried on both computers & it was the same for each of them.  If I had just one computer then sure, maybe I'd blame it on that.  I have a 2 yr old desktop with XP that has never given me any problems, I do my scans & keep things running smooth.  My laptop has W7 & isn't even  5 months old.  You can't tell me that both are simply "screwed up" and need professional help when I know **bleep** well it's not on my part but is on Verizon's! 
    I am stuck with Verizon due to where I live, what options are actually available at this time.  All I am asking for is that I am given what I'm paying for, what they say they're willing to provide.  I do not appreciate all the running around, the bad accents with less than understand spoken words of what they consider to be "english"....I can't understand wtf they're saying to me!  So frustrating, it really is. *sigh*
    Sorry for the rambling but if you've read this far I think you're in the same boat I am.  They used to be a company I truly did admire, now I'm just wondering how to dump them.  I'm very sad about this, I can't count on Verizon any longer to be reliable & more important...that they care other than me paying my bill.  ~Laurie

    LauriesWorld wrote:
    First of all, let me start by saying I'll be very surprised if this actually gets posted.  Took about 10 mins just to get to this point.  Funny how of all sites, Verizon's load the slowest.  You'd think they'd take extra measures to make this a better experience than getting asked over & over to log in after you already did, then it takes minutes (instead of seconds) just to load a page that needs another page that needs another page...
    Here is my deal with Verizon.  I've been a many-years customer of both home phone & DSL.  Up until the last couple months I've had some issues, nothing that couldn't be resolved, but for the last couple months my internet is so slow it's like being back on dialup, ugh..  About 10 days ago I finally got fed up enough to give them a call.
    Something I need to say first, about out-sourcing.  I'm not a fan of it but I understand to an extent why it's being done.  All I ask for though is that when I do talk to someone I can at least understand what they are saying to me.  That's really important to me, I'm sure it's important to you as well.  When I say "you people" I mean Verizon people, I'm not referring to anyone's race, color, etc., etc.,...
    OK...so I call them up & 1st guy is "DJ" he said that was what to call him since after 3 tries I still couldn't pronounce his name correctly.  I could understand him for the most part & I really do believe he tried his best to help me with my problem.  I was on the phone with DJ for I dunno, an hour, maybe hour & 1/2. 
    Looking back on it, I don't think he was the best informed person, I don't think any of them were.  We talked & I let him access not only my 2 yr old desktop but my precious not even 5 month old laptop.  We tried this, this, that, that.....it was just a big run around IMO.  DJ dumped my temp internet files, cookies, blah blah blah.......same on laptop.  Finally, after all the time on the phone he did exactly what I knew would happen.  He opened up my gateway page & said "see where it says you're getting this speed, etc?  That's what you're getting."   I don't care what that page says, I'm not getting what I'm paying for! 
    Due to the crappy service I've been getting I do speed tests daily & do them several times per day.  I use speedtest.net & also internetfrog.com as well as a couple others if I need them.  What amazes me is that after running me around on the phone for well over an hour, they wind up opening my gate page & then blame me, my 2 computers, my ability to see there's a real problem here.  I was asked to subscribe to a "professional tech service" of some sorts at $14.99 a month & was then told that's all that could be done for me.  I was then transferred to the so-called supervisor who was nothing short of RUDE, I was happy to finally end my call.  The next day a woman called, I could barely understand a word she was saying so I told her I wasn't up to talking & hung up.
    Call me **bleep**  but I decided to "upgrade" my service.  It said for 6 months I'd get a $10 rate reduction (which is cheaper than my current pkg) and I figured I'd at the very least, get better than what I was getting for only a few bucks more.  WRONG!!  They kicked in my new "better" pkg last night.  I do get better speed test results but only at "non-peak" times & even then, they are sketchy. 
    I haven't done a ton of reading as of yet but so far my impression is they're over loading the hubs in my area, too bad for me.  My speed tests are no better now than what they were before I "upgraded" my service.  A good example is this...it took 25 mins to download a 20 mb file...tried on both computers & it was the same for each of them.  If I had just one computer then sure, maybe I'd blame it on that.  I have a 2 yr old desktop with XP that has never given me any problems, I do my scans & keep things running smooth.  My laptop has W7 & isn't even  5 months old.  You can't tell me that both are simply "screwed up" and need professional help when I know **bleep** well it's not on my part but is on Verizon's! 
    I am stuck with Verizon due to where I live, what options are actually available at this time.  All I am asking for is that I am given what I'm paying for, what they say they're willing to provide.  I do not appreciate all the running around, the bad accents with less than understand spoken words of what they consider to be "english"....I can't understand wtf they're saying to me!  So frustrating, it really is. *sigh*
    Sorry for the rambling but if you've read this far I think you're in the same boat I am.  They used to be a company I truly did admire, now I'm just wondering how to dump them.  I'm very sad about this, I can't count on Verizon any longer to be reliable & more important...that they care other than me paying my bill.  ~Laurie
    I could have written this EXACT same message - down tot he "upgrading my service" for less money than I was currently paying, I figured, it couldn't hurt, right?
    wrong
    The CS guy told me that my wirespeed modem was still "the best they had"  (which is a joke as I don't even think they offer this anymore.  
    At least now, I am paying for 1.5mbps and I'm not getting it.  They WILL refund this money every month until I get something.  I'm simply not going to pay it anymore.  

  • HT204053 My wife and I are using the same apple ID. since last week, i am required to pay twice for the same app on our 2 devices (even though we are using the same ID). what can I do to fix this?

    My wife and I are using the same apple ID. Up until last week we used to buy an app and pay for it only once, but use it on both devices.
    since last week, the app store asks me to pay again for an app i already paid for on one device. On both devices automatic downloads (in settings) is and was always turned off.
    what can I do to fix this?

    Actually no. After installing an app on one device, I used to see an "install" button on the second device (since it's already been paid for). Now i get the full price button on the second device. I didn't want to proceed with the purchase because i didn't want to be billed twice.

  • With SO MUCH photo editing software available, what would be the best for me if I am a digital camera newby? I do not need Photoshop CC! I do not want to spend $700 bucks! My camera is a Nikon D90. Please help.

    With SO MUCH photo editing software available, what would be the best for me if I am a digital camera newby? I do not need Photoshop CC! I do not want to spend $700 bucks! My camera is a Nikon D90. Please help.

    Where did you come up with the $700 figure?
    Photography plan - $9.99/month or $119/year - Creative Cloud Photography plan : Adobe Creative Cloud
    Single App - $19.99/month
    Complete plan - $49.99/month or $599/yr - Creative Cloud free trial & plans : Adobe Creative Cloud
    Ah - If you wish to cancel early yeah $74.99 which would total for the year at $899.88. But that final total would be if you canceled in the 12th month but if you plan on keeping it that long might as well go for the annual contract. Then cancel at the end of the term limit if you need to.
    If you are not sure what to get, Either Elements as was suggested by Peru Bob or the photography plan.

  • What is the best on line bill pay software for mac

    What is the best on line bill pay software for the Mac.  I just switched over from Windows and now realize Quicken for Mac doesnt have on-line bill pay (which in 2013 seems amazing to me).  I really dont care about any of the other features in Quicken beside the bill pay feature, so if anyone has any recommendations, it would be most appreciated.  Thanks.

    Most banks have purely website based bill pay systems.   I would ask your bank if they have one.   Those are more compatible, and more secure than third party systems.  If they are browser specific, then they are not secure.

  • HT3302 what if i pay for the iPod to get fixed, because it doesn't have warranty anymore?

    my iPod touch 4 has accidently gotten wet, to where the screen is turning blank. The warranty has ran out, like about 2 years ago, and Apple won't fix it for free, i know that for a fact. What if I pay for the iPod to get it  fixed? Will Apple still fix it? If so, How much?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • What am i paying $7 95 for ?

    xxxxxxxxxxxxx what am i paying $7.95 per mounth for ?

    Visit your Account Page > "Show Purchase History".
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Hello. Where can I see what I am paying for, on my Mastercard. I can see many transactions but I don´t know what it is. I really hope you can help me. Thanks Helle Harling

    Hello.
    Where can I see what I am paying for, on my Mastercard. I can see many transactions but I don´t know what it is. I really hope you can help me.
    Thanks Helle Harling

    Hello again.
    I have looked in my account, but can´t see all of the charges - I wonder if my daughter are using her iphone to something she dont know are cost money - but it´s over 500 dkr, so i really want to find out. Thanks
    Helle

  • What price do I pay only for Photoshop cc after 12 months

    What price do I pay only for Photoshop cc after 12 months

    No one can forecast the future, but the most likely answer is: The same as the price you're paying now.  There is no variable promotional pricing on the Photoshop plans.

  • What is the phone number for customer service ... I want to pay my bill

    what is the phone number for customer service ... I want to pay my bill

    Hello Roofking,
    I'm sorry for your troubles. I have provided the steps to using the automated system below. This feature is free of charge.
    Call 1-800-COMCAST (1-800-266-2278) or 1-800-XFINITY (1-800-934-6489)
    Select preferred language (the system will default to English).
    Enter the phone number.
    Select option 2 for Payment.
    Select option to make a one-time payment.
     

  • 2010 iMac 2.93 i7 27" or 2011 2.8 i7 21.5" - which will suit better long-term?  I do a fair amount of audio, video editing and photoshop, but I have a limited budget.  What's going to give the best bang-for-buck for the next 3-5 yrs?

    I do a fair amount of audio, video editing and photoshop, but I have a limited budget.  What's going to give the best bang-for-buck for the next 3-5 yrs?  My current machine is a 13" Macbook unibody 2.4 Core 2 Duo w/ 4Gb Ram so it's time to move forward with more power and screen real estate!

    Hello, Jeff
    I could never edit on a 13" screen. I'm currently using a 17" MBP i7 Early 2011 as a fast replacement to my aged 20" Intel iMac.
    Both systems are not that far apart on stats and you will find that processing HD video will rely highly on the read/write to your storage. Myself, I'd be eye balling the 2011 for the Thunderbolt port so HD Video export/compression doesn't take forever! Currently processing a finished HD project for DVD uses at most 20% of my total CPU capacity. The FW800 drive is the big bottleneck! (I know I need at least a RAID to see a real speed boost).
    How good your eyes are and your usage style would dictate if the difference in screen size make a difference to you.

  • Why Am I Paying Twice for What I Already Pay For?

    I'm not sure this is the right place to post this, but unfortunately there don't appear to be any other options available to provide feedback on an issue.
    There are two examples I'd like to cite as to why I believe I'm paying twice for what I already pay for.  First - one that is best described via an incident that happened over Labor Day weekend.  Late Saturday night, I finally had an opportunity to watch something I have been intending to watch as an HBO subscriber for a while now:  "The Normal Heart".  It was located in an On Demand folder called "Emmy Nominees".  About 2/3 of the way through, the screen froze.  I managed to get back to the Emmy Nominees folder, but at this point the only thing that appeared was the word "Empty".  I tried again the next morning, and not only was the Emmy Nominees folder gone, but the movie appeared nowhere in the subscriber's area in On Demand.  A search revealed that I could buy it in either SD or HD form, but could not rent it (not that I would).
    Now - midnight had been crossed, bringing us into September 1st.  Perhaps the action was scheduled for that time.  However, why would Verizon decide to interrupt a real time stream that the customer is entitled to?  And then make them fully purchase it to see the rest of it? 
    But there is more to this.  Why would a paying HBO customer now be required to purchase something?  Here's another example:  I have been a big fan of Boardwalk Empire.  Previous seasons are now available for rental or purchase - but with the exception of the latest season being in On Demand (which I assume is there to grow one's appetite for the final season commencing shortly), even an HBO customer has to pay to see prior season reruns.
    Perhaps I have more of a bone to pick with HBO than with Verizon, but it is ridiculous to charge a customer for what they have already paid for.

    I agree 100% as to what you are saying here and I assume if we call Verizon customer support, we get a scripted response. That not all seasons are available On Demand, even if you are a HBO subscriber.
    I had a friend check, that has Comcast. Boardwalk Empire, all seasons are available, On Demand.  So why as Verizon customers we have to pay extra if we want to watch, Boardwalk Empire, On Demand? If we already subscribe to HBO? It's like Verizon is double dipping their customers?
    I have found that you can watch all of the Boardwalk Empire seasons on HBO Go, but I don't know about anyone else? I surf the web in a different room in my house. I like to relax in my recliner and watch Boardwalk Empire on my big screen.
    I've been very happy with Verizon FIOs since I became a customer, but I'm also disappointed in the On Demand offerings they have and to have to pay extra for it, while it's available free to other cable subscribers.

  • Should I settle for less than what I am paying for...

    A couple of months ago I upgraded to BT Infinity 1 Unlimited. The package was for speed of between 25 mb to 35mb.
    As I was only getting on average 15 to 16 mb  on one occasion 12.8mb. I rang and BT who sent an engineer out. On checking the HD box the engineer made improvements at the box. and now sometimes I get between19mb to 21mb. The engineer said that as the box is 436 metres away from my house I would never be able to get even the lowest speed of 25 mbps.
    I have just run the BTW TEST which reads as follows
    Download speed 20.90
    MAX 22.9
    For your connection the acceptable range of speeds is 16.3mhps--22.9mhps.
    Upload speed during test 3.75mbps
    Upstream rate IP profile for your line is 10mbps.
    Do you think I should settle for less than what I am paying for.
    Solved!
    Go to Solution.

    Thanks for your reply,
    I have been with bt for over 40 years and have great service from them. I know a lot of other users have bigger problems.
    It was just that the advert on line said 25 to 35 mhps and I was hopeing that I would not have to keep watching the little circle going round and round before opening a page.
    I buy and sell racecards on ebay and most times bid on things in the last few seconds and slow turning of the pages does  not help.  , 

  • I need to know what Adobe version to use for my iPad to fill in and pay forms online

    I need to know what Adobe version to use for my iPad to fill in and pay bills online

    In the App Store search for Adobe Reader.

  • What I'm paying for?

    Is there a function of OS 10.4.11 that will give me the speed of my DSL connection? I want to be sure of getting what I'm paying for. I've tried the Activity Monitor and can see the real time graph...but don't know how to find the speed of what I contracted for. Thanks.

    You sound like you have throughput issues with your DSL connection. I had to do a couple of things in order to get the DSL throughput that I was paying for.
    My phone line to the house was actually four wires for two lines, green/red and yellow/black. The yellow/black pair was unused. I installed one of the DSL splitters right there inside the demarcation box and connected the green/red pair back to the "filtered" output (because at a phone jack inside the house, those were the wired that were hooked to the plug. I connected the yellow/black pair to the "unfiltered" output of the DSL filter and at the one and only wall jack where the DSL modem was plugged in, I replaced the outlet jack with a dual outlet jack, running the green/red pair to one of the jacks (into which I plugged the phone) and the yellow/black pair to the other jack (into which I plugged the DSL modem). Note: I connected those yellow/black wires to where the green/red would have normally connected. That gave me, essentially, two parallel lines, one for DSL and one for phone, with just a single DSL filter at the demarcation box. Multiple filters will detrimentally load your line and prevent you from getting the throughput that you are supposed to be getting.
    As a side note, I actually had three branches (green/red and yellow/black) running off to different parts of the house from the demarcation box. I found the two unloaded yellow/black branches to be detrimental to throughput when I increased my DSL from 256/256 to 896/1536. So I disconnected the unloaded branches, too, in addition to using just a single DSL filter at the demarcation box.
    speedtest.net will give you a rough idea of your throughput, but it is, of course, going to be dependent on the network load between you and the speedtest server. If you choose one as close as possible to your location and perhaps do the test at 2AM Sunday morning, I would think that that would give you some pretty accurate numbers.

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