HT4913 I got a new computer and have an old iPod that I need to add to "manage my device" and cant seem to get it added. When I originally plugged in my iPod to my new computer, it ended up erasing all of my playlists.Help
I have an old iPod that has all of my music and use my personal computer to keep iTunes on and store all of my music. Recently my old computer died and had to get a new computer. I got my iTunes restores on my new computer and see all of my music, but when I tried to sync up my old iPod (love it!), I ended up erasing all of my playlist. In my "manage my device" I see my iPhone, my iPad, but I do not see my iPod. How can I add my iPod to "my manage my Devices" and get it synced up? Any help would be greatly appreciated.
BTW - Somehow I was able to restore my iPod back to Factory Settings.
There are lots of ideas floating on the web for this particular issue - all of which I tried. I had the same problem and it turned out to be my USB cable. I thought the cable was fine as it would charge my phone and play but the data transfer pin was bent. I replaced the cable and it fixed the problem. Worth a shot as it is an easy fix!
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Have you gone through the process of accepting the iLife apps into your iTunes/Mac App Store account before updating the apps?
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i just got a replacement phone from Asurion because my iphone 4s had issues, i tried to dl music from apple itunes and it keeps telling me that there is another id associated with this device and i have to wait 45 days to associate mine, is there a way around this problem or do i have to actually wait?
Either wait it out or contact Asurion and complain. They sent you a used phone as JB said above. There is nothing anyone here or at Apple can do about it.
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I HAVE ACCIDENTALLY PROTECTED A DOCUMENT THAT I NEED TO EDIT. IT IS AN ENCRYPTED DOCUMENT THAT I PROTECTED TOO EARLY.
I AM VERY NEW TO THIS, ANY SUGGESTIONS???It's OK, don't worry about it.
I assumed before that you don't know the password that you used. If that's not the case, then you can simply go back to File - Properties - Security and remove the security policy by setting it to "No Security" and entering the password when prompted. Then save the file and re-open it. -
I purchased a new iMac, I have an old iPod mini I am trying to sync my iTunes library on my new Mac with my iPod. I purchsed additional music yesterday but I cannot get it to sync to load the music from my computer to my iPod.
From Here http://support.apple.com/kb/HE37
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs. -
I am wanting to make a purchase from a new computer, but after I enter my id and password it says that because it is my first time purchasing from this computer I have to answer my security question, but it says my answer is incorrect and it says if you can't remember answers to the two questions to contact you
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
It may say to contact Apple, but not us. We are just a user forum. -
My old computer crashed and I got a new laptop but none of my music that is still on my Ipod will show up in Itunes. I don't know how to get it to import. Whenever I select the Ipod folder through my computer to Import my data nothing shows up.
All my music is still on my Ipod but I need it to show up in Itunes and I only have 3 computers that are authorized so its not like I can deauthorize all the computers and start over.
I now have Windows 8 and I'm completely confused over this new version of Itunes. I was having the same problem trying to figure out to import my music on Itunes from the old version with Windows 8 as well.
HELP PLEASE!!!!!The following user tip is worth checking through:
Recovering your iTunes library from your iPod or iOS device -
I need help I am trying to back my IPod up to I cloud but every time I try it says that I need to go to the ITunes store and press authorize!!! Can someone help me?
Sry about the delay! The message says exactly: The purchased item " A dog in a trap" (a book I bought) on the IPod " My IPod's name IPod touch could not be transferred to your ITunes library because you are not authorized for it on this computer.
Then at the bottom it said to authorize this computer for items purchased from the ITunes Store choose Store> Authorize This Computer. I have no idea where to go and how to do that! Please help!!!!!! -
Hello, I have un Ipod classic of 160GB. On my itunes it displays that I have 113gb of other that occupies my memories! what is this other and how I get rid of it?
"Other" is the measure of used space on the iPod not taken up by Audio, Video & Photos. This includes the iPod's library and artwork plus any files you may have copied to your iPod in disk mode. The overhead for the library & artwork data is typically 1-2% of the size of the media, e.g. for 1Gb of Audio & Video expect to have around 15mb of "Other". This information is needed for the iPod's operation and cannot be removed.
If you have significantly larger amounts of "Other", not related to files you've intentionally placed on the iPod, then these are probably disconnected copies of your media files or iPod libraries left over from failed sync operations. The only way to recover the space is to do a full restore.
If you have copies of all your media in your iTunes library this isn't a problem, but if you've been manually managing the content then you might need to try to recover the files from it first. See this post by forum regular Zevoneer on transferring files from the iPod to your computer. Some of the tools rely on the iPod having a healthy library however the manual method mentioned towards the end of the post should work regardless.
tt2 -
Hi! I used to have an Android G2 but it broke recently. Instead of buying a new one, an old friend of mine let me have his old Verizon iPhone 4s. Can I take it to Verizon and have it as a temporary phone?
There's a couple options. It's not the easiest. Another way to not have to wait is to call V from another phone 8009220204 and they can activate it and walk you thru settings. Depending on where youre located CS might be closed but if you got the prompt for emergency tech support they are 24/7.
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I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
I've just bought a iphone 5 and have an old iphone 3. Apparenty I need to back up the old phone to transfer everything to the new one. How do I do that?
See http://support.apple.com/kb/HT2109.
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I was syncing everything to itunes and I tried to do my contacts, not knowing quite how. I ended up erasing all of them from my phone without any of them syncing to my computer or itunes. Is there any way I can get them back? I really need them all.
There are lots of ideas floating on the web for this particular issue - all of which I tried. I had the same problem and it turned out to be my USB cable. I thought the cable was fine as it would charge my phone and play but the data transfer pin was bent. I replaced the cable and it fixed the problem. Worth a shot as it is an easy fix!
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how do i reset my mac completely? I have parental controls and cant seem to get to time machine cause i bought the computer with parental controls on it and they did not have the password. How do i completely reset my macbook pro?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have a new hp tower running windows 8.1 and have been trying to install the adobe reader. The installer downloads (1meg) and I choose to run it but it just sits with an empty screen. I've checked task manager and it takes up memory but does nothing. After letting it run for 3-4 minutes I kill the task. What can I do to get the reader installed on this machine? I've tried using chrome, firefox and explorer and get the same results with each.
Try the offline installer from http://get.adobe.com/reader/enterprise/
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