HT4913 iTunes match subscription and device association

I have recently purchased an itunes match subscription and I was able to associate it with my new ipad mini, but when I try to turn on itunes match on my iphone 5 and original ipad it won't work. I get an error message that says that I do not have a subscription to Itunes match. It references that I need to go to my computer. When I log on to my itunes account to manage devices, I can see the ipad mini, but not the phone original ipad. Any thoughts on why I can't get this to work? The iphone is latest iOS, but original ipad is only at iOS 5.1 (highest I can go with this ipad, but still compatible with itunes match).

Kate,
You may want to try signing out of the existing Apple IDs (as set up on the iPhone and iPad), then signing them back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the two devices are still misbehaving, you might need to turn them off then back on, or reset them as necessary.
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the issue you are experiencing is not resolved, you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.
Cheers,
Allen

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"Method Three
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Message was edited by: dinadik

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Karin86 wrote:
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Good Luck!

HT4913 iTunes match subscription and device association

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