HT4913 when i try to look at music at the itunes store i just get a blank white screen

i log in then press itunes store it processes then i just get a blank white screen. no music to look at or download

If you're seeing a blank iTunes Store, see this support article:
http://support.apple.com/kb/TS4123
If that does't help, try resetting Winsock. This has solved the problem for some people, at least.
1) Click on your start menu.
2) Go to accessories
3) Run the Command Prompt application. For those with Vista or Windows 7, right click on Comman Prompt and choose "run as administrator".
4) Once it opens, type in the following command...
netsh winsock reset
5) hit Enter and it should say something like Winsock reset successful.
6) Reboot your computer and try the iTunes Store again.
Regards.

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I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes

I just got the new itunes and I can open itunes and see my music but whenI try and go to the itunes store it just loads to a white page. I try and refresh and go to the home page and nothing happens. I can sign into my account and the tabs for the itunes store pop up like they normally would when browsing the itunes store but when I click on one of them, it is a blank page. Is there a setting I need to change? Does it just take an extremely long time to load? Please help!!

Bucktr09:
I'm having the exact same problem. I upgraded to the newest version of iTunes on my iMac and ever since I did the store is a blank white screen. I can get my library content but the store is a no go. Is there any one out there with a solution?

After my latest update my music wont load on ipad i just get a blank grey screen and no music titles yet when i check usage it says music is there, ive tried unsync it then redoing and still nothing

after my latest update my music wont load on ipad i just get a blank grey screen and no music titles yet when i check usage it says music is there, ive tried unsync it then redoing and still nothing

Rebooting will not make you lose any content. Rebooting is when you hold the home button and the sleep button down at the same time until the Apple logo appears on the screen.
You can these suggestions. One might work for you.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.

When using my MAC desktop, when I try to play a video on the Apple Homepage I just get a spinning wheel and it says "missing plug-in". What's the issue?

When using my MAC desktop, when I try to play a video on the Apple Homepage I just get a spinning wheel and it says "missing plug-in". What's the issue?

Yep. I installed Lion this morning. Open Mail. All is good. Went to video on the Apple's homepage and my whole computer froze up. I couldn't even shut down the computer properly. I just had to shut it off and restart. :|
Although, no "missing plug in" prompts were coming up for me. Just a frozen (brand new) iMac.

TS3297 When I go to the iTunes store, all I get is a black screen. No error message, just won't open. I have tried going to iTunes on another device and it works fine. Help!

When I go to the iTunes store, it won't open. I don't receive an error message of any kind, just a blank black screen. I have tried to access the store on other devices in my home and it works. All my music shows up in my library, but nothing will show up when I go to the actual store. I have updated my software and made sure the date/time are correct. Everything else seems to be working fine on my computer. Not sure what is going on, but would really appreciate any help you can give. Thanks!

I'm expreriencing the same conditions with the same environment. Windows 8, iTunes-64 11.1.2.32, iTunes Store with a processing bar up to 80 +/- and the POPUP MESSAGE OF "iTunes stopped working. The error ...."
I UNINSTALLED, iTUNES WITH NO POSITIVE RESULT. I CHECKED THE FIREWALL AND IS THE SAME DEFINITION AS THE PREVIOUS ITUNES VERSION.
My iTunes StoreS from my iPhones ARE OK.
I'm spending a lot of time of research for WINDOW'S iTUNE with no solutions....

I can access my music library, but not the Itunes store. Just getting a white screen. It starts to connect but just stops. Any suggestions?

I can access my music library, but Itunes Store is not opening. I am just getting a white screen. Any suggestions?

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
If that didn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter the Wi-Fi password.
If that doesn't help, try here > iOS: Troubleshooting Wi-Fi networks and connections
No data is lost due to a reset.

When i try to buy a song on the itunes store it says something about verifying my security questions. How do i get new ones if you forget your password?

Any help?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

I can access and use the store just fine - but when I try to open iTunes HELP, I just get a blank/white Help box. Any thoughts or ideas? Dee

Not sure if I have to repeat question, but I cannot access the iTunes HELP from the Store on my PC (Dell laptop/Windows 7) - opens the box, but it remains blank/white, never fills in with HELP information. Any thoughts? dee

I would check with HP. Your scanner may need a firmware update and updated HP software. Start here:
http://www8.hp.com/us/en/hp-search/search-results.html?qt=LaserJet+m1217nfw+MFP& cc=us&lang=en&charset=utf-8&qp=&hpn=&hpa=&hps=&hpr=&cat=&current_url=CSSres
then here:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4075472

When I try to download an app from the itunes store it tells me "Your Apple ID has been disabled" what do i do?

Help me out! I just created my apple id today and can't download anything without it telling me "Your Apple ID has been disabled"

Depending on why it's been disabled, you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

Why does my Apple TV say my Apple ID has been disabled when I try to purchase a movie from the itunes store?

I am trying to purchase a movie through the itunes store on my Apple TV, but it's saying that my Apple ID has been disabled and my account is perfectly in order and verified. Someone please help me.

Check your error message and see below.
Disabled for security reasons read this: http://support.apple.com/kb/TS2446
For something else read this: http://support.apple.com/kb/HT5699

HT204053 When I try to make a purchase at the Itunes store I will frequently get an error msg,that says unable to complete purchase, contact store support. why does this happen?

From my Iphone 4S, I have trouble making purchases and will frequently get an error message that says, "Unaable to complete purchase at this time. Contact Itunes Store Support to complete this purchase." The strange thing is that it will sometimes go through without any problem but 1 out of 3 times this happens. Any sugguestions? My phone's completely updated.

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

When I login to second user account I get a blank white screen.

Just updated to 10.8.3, was also having issues that seemed to be related to Spotlight and TM backups. Issues on my main user account seem to have been resolved, but I have not reactivated Spotlight or TM yet.
When I try to login to my wife's user account, it just hangs on a white screen. I've tried repairing user permissions, and also resetting PRAM and NVRAM. Disk verify checks out fine.

Library/Fonts:
[A hole bunch, removed to shorten post...]
Does the problem account also have a lot of fonts in the home folder? That could be the reason for a login failure. Otherwise see below.
Please read this whole message carefully, especially the warnings, before doing anything.
1. The changes to your configuration suggested here should be considered provisional; they may not solve your problem, or they may remove functionality that you find useful. If a third-party system modification that you want to keep is causing the problem, seek help from its developer.
2. WARNING: Back up all data now if you haven’t already done so. Before proceeding, you must be sure you can restore your system to its present state, even if it becomes unbootable. If you’re not sure you can do that, STOP — DON’T CHANGE ANYTHING. If you’re dissatisfied with the results of the procedure suggested below, restore from your backup. I will not be responsible for the consequences, and I will not be able to help, if you ignore this warning.
3. You should either remove or update the following system modification(s), if an update is available from the developer:
N/A
and definitely remove at least the following:
Logitech Control Center
† PeerGuardian
Hotspot Shield
† Conduit
4. Whatever you remove must be removed completely, and (unless otherwise specified in this message) the only way to do that is to use the uninstallation tool, if any, provided by the third-party developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job. I can't be more specific, because I don't install such things myself. Please do your own research.
Here are some general guidelines to get you started. Suppose you want to remove something called “BrickYourMac.” First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickyourmac.com. (That may not be the actual name of the site; if necessary, search the web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickYourMac.dmg and open it. There may be an application in there such as “Uninstall BrickYourMac.” If not, open “BrickYourMac.pkg” and look for an Uninstall button.
Again, please don't ask me to do this research for you. You can do it better than I can, because I haven't installed the product and I may not even know what it is.
If you can’t remove software in any other way, you’ll have to erase your boot volume and perform a clean reinstallation of OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.
WARNING: Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" that purport to remove software.
5. I recommend that you never reinstall the modifications marked with a dagger (†) above, if any. If your problem is resolved after uninstalling all the above modifications and rebooting, but you still want to use some of those not marked with a dagger, you can experiment with putting them back, one at a time, testing carefully after each step. Keep in mind that system modifications may be incompatible with each other or with future OS X updates, so it may not be clear which one is at fault.
6. If you still have problems after making the suggested changes and rebooting, post again. Remember: if you don’t like the results of this procedure, you can undo it by restoring from the last backup you made before you started.
You installed the Conduit spyware. To remove it, back up all data, then follow the instructions on this page:
Help Center | Community Toolbar
If those instructions don't work, proceed as follows.
Triple-click the line below to select it:
~/Library/Application Support/Conduit
Copy the selected text to the Clipboard (command-C). From the Finder menu bar, select
Go ▹ Go to Folder…
Paste into the box that opens (command-V), then press return. A Finder window should open with a folder named "Conduit" selected. If it does, delete the selected item.
Repeat with this line:
/Applications/Toolbars
Now you're deleting a folder named "Toolbars". You may be prompted for your login password. Next, copy this line:
/Library
Select Go to Folder… again and paste. Don't delete the Library folder. Delete only the following items inside it, if they exist.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the Finder windows you opened. Log out and log back in.

I am very sure I have " find my iPod" on my iPod device but , it's not coming up when I try to look for it in the radar?! Unfortunately my iPod was stolen at school. Any help

I am very sure I have " find my iPod" on my iPod device but , it's not coming up when I try to look for it in the radar?! Unfortunately my iPod was stolen at school. Any help

lost/stolen
No app on the iPod is required.
- If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or conbtinue to show off-line.
- You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the iPod and report to police
- There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

When I try to manage my music in the usage my screen freezes when I begin to scroll through the music software is up to date and I have the iPhone 6 plus any suggestions?

When I try to manage my music in the usage my screen freezes when I begin to scroll through the music software is up to date and I have the iPhone 6 plus any suggestions?

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

HT4913 when i try to look at music at the itunes store i just get a blank white screen

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