HT4914 Can't reconnect my computer to iTunes Match

I purchased iTunes Match when it first came out and have successfully connected my iPad and iPhone to it. A few weeks ago, I turned off iTunes Match on my laptop. Today, I tried to turn it back on but can't connect. All I get is the iTunes Match splash page asking me if I want to purchase it. I tried deauthorizing and re-authorizing my computer but for some reason it can't "see" my iTunes Match subscription (my iPhone and iPad still can access it). I don't even see the iCloud columns as options under View - View Options. Any idea what's going on? The only thing I can think of is that I used to subscribe to MobileMe. Not sure if that has something to do with it since MM ended on June 30.

I was having the same problem tonight.  I did a clean install for Mountain Lion, and my iTunes was blank.  After authorizing the machine, and selecting Turn On iTunes Match, I only saw the renewal option.
I did some experimenting and this worked for me.
(1) Cleared iTunes cahce and reset warnings from Preferences > Advanced (which may not be required).
(2) Quit iTunes.  Open iTunes.
(3) Authorize computer.
(4) Select iTunes Store on the sidebar.
(5) Selected Purchased on the right side.
(6) Downloaded one track previously purchased.
(7) You should receive prompts asking to turn on Automatic Downloads.  I selected Music.
(8) Go to iTunes Match and you should see Add This Computer.
Hopefully this works for you as well!

Similar Messages

  • HT4914 can i select albums while using itunes match or do i have to select individual songs.  also if i can select albums can i scramble the songs?

    Can I select albums while using itunes match or do I have to select individual songs.  If I can select albums will match shuffle?

    Hello georgeandedie,
    It will do your entire library, from there you can play music by albums or just by songs and can shuffle the songs as well.
    iTunes Store: Subscribing to iTunes Match
    http://support.apple.com/kb/HT4914
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • HT4914 Can you shuffle your music with iTunes Match

    If I use iTunes Match can I just shuffle?

    Hi Gee-go,
    Yes.  I just wanted to double-check, since there are several audio and video formats that go by the name of MPEG (since they are based on specifications from the Motion Pictures Expert Group), but the one iTunes calls "MPEG audio file" is indeed MP3.
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    The 25k limit counts any songs in your library that were not purchased from the iTunes Store.
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  • HT4914 Can MPEG files be used with iTunes Match?

    I have a lot of songs on iTunes that are MPEG format, can they be used with Match? Thanks in advance!

    Hi Gee-go,
    Yes.  I just wanted to double-check, since there are several audio and video formats that go by the name of MPEG (since they are based on specifications from the Motion Pictures Expert Group), but the one iTunes calls "MPEG audio file" is indeed MP3.
    If you subscribe to Match, it will attempt to match songs (MP3 or other format) in your library with Store AAC/256 versions of the same song.  Match does not replace the version in your library, unless you manually remove the original from your library and download the matched version.
    The 25k limit counts any songs in your library that were not purchased from the iTunes Store.
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  • How can I remove a computer from itunes store

    how can I remove a computer from itunes store

    Hi,
    Can you be more specific in what you want to achieve?
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  • Can I purchase and turn on iTunes match from my iPhone 5 with out a computer? And if so how?

    Can I purchase and turn on iTunes Match from my iPhone 5 with out a computer? And if so how?

    You can't do it from your phone. If they are iTunes purchased songs then you should be able to copy them to your laptop via File > Devices > Transfer Purchases. For music from other sources, anf i you haven't got them on your backup of your library, then you will need a third-party program on your computer to copy them back - there are some listed half-way down this page which might work : https://discussions.apple.com/docs/DOC-3991
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  • HT1420 I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

    I can not deauthorise my computer . Itunes store issue " Can not deauthorise " I think i chose some wrong items . Please help me !

    click on the store tab on the top left of iTunes.  Scroll to where it says "Authorize this computer...".  Click on that and enter your apple id and password then click authorize.  The reason iTunes says that your computer needs to be authorized is because it is to be sure that iTunes knows can trust your new computer

  • HT2589 No matter how many times I've reset my iphone4 and reentered my account information I can't assess my music in iTunes Match or purchase or update any apps or music. How can I fix this. On enabled devices iTunes on my computer shows my iPhone with ?

    I can't access iTunes Match or make any Music or app purchases or updates after updating to iOS 6. No matter how many times I've reset my iphone4 and reentered my account information I can't assess my music in iTunes Match or purchase or update any apps or music. How can I fix this. On enabled devices iTunes on my computer shows my iPhone with ? marks.

    This may help.
    Fix for “No Content” on iPhone & iPod after iOS 4.2.1 update
    The try the standar fixes:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Restore the iPod from backup via iTues
    - Restore the iPod factoery defaults/new iPod.

  • I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise

    I have an iPhone and just goy I pad but no computer I'm trying to synch them together but having trouble with iCloud and I can't seem to subscribe for iTunes match from either devise

    You first have to subscribe to iTunes Match through iTunes on your computer and have your music library in iTunes uploaded/matched before you can enable it on your iOS devices (see http://www.apple.com/itunes/itunes-match/).  Without a computer you won't be able to use iTunes Match.

  • Can I purchase this computer with itune gift cards

    can I buy this computer with itune gift cards

    iTunes Store gift cards can't be used in the online or a retail Apple Store.
    (109868)

  • HT4913 Hi, I was trying add a second computer on iTunes Match. I was signed into both machines with a single ID which already has iTunes Match. When I selected iTunes match, it asked me to buy it again rather than add. Now I've got it on neither machine-

    Hi, I was trying add a second computer on iTunes Match.
    I was signed into iTunes on both machines with a single ID which already has iTunes Match from the primary machine. When I selected iTunes match on the second, it asked me to subscribe to it again rather than add.
    To try to fix this, I signed out of the primary machine and so i was only in the second computer.  This didnt work and when i tried to log back into Match on the primary machine it has the same problem now, asking me to buy iTunes Match when I already have it!
    Now I've got it on neither machine- can someone please help!!
    Cheers,

    wandererny wrote:
    Only one library can be matched at a time. If you continue, the other iTunes Match session will be stopped and this computer's library will be matched instead.
    Hi,
    You often get this message when match thinks that you already have a match in progess on another computer.
    If you are happy that all your music is on your new hard drive (or if it is only in the cloud), you should select "this computer".
    Jim

  • HT204406 how to remove a computer from itunes match

    is there a quick way to remove a computer from itunes match?

    It is a two-step process. In iTunes pull down Store > Turn off iTunes Match. Then Store > Deauthorize this computer.
    Also, it is strongly recommended that you format the HDD of the comptuer before you dispose of it. Just make sure you make a backup of all important data first so you can move it to the new computer.

  • Can't download certain songs from iTunes match

    Last night I extacted a full album from a CD to my PC laptop via iTunes.
    All track names were detected by gracenote and all 12 songs were exacted and showing up in iTunes except the artwork was missing for some reason?
    I upload all 12 songs to iTunes match.
    Today, on my desktop, I turned on iTunes match and I can see the album and all 12 songs.
    There is a download button next to each track and I attempted to download all 12 songs.  Most of them downloaded except 4 songs for some reason?
    The download button is NOT greyed out, it's black, but when I click on it iTunes does nothing.  The songs were not downloaded from iTunes match and I have no idea why?  No error message....it just doesnt want to download those 4 songs.
    Troubleshooting: 
    -Turned off itunes match.  Restarted iTunes and turned iTunes Match back on.  Tried to download the songs again, download button is black but same problem.
    -Signed out of my Apple account and singed back on.  Tried to download the songs again, download button is black but same problem.
    -Deauthorized computer, re-authorized computer, updated iTunes match.  Tried to download the songs again, download button is black but same problem.
    I don't get it?  Why would some of the tracks download but not all of them when the entire track list is present.  12/12 songs are showing up but iTunes Match would only let me download 8/12 songs. 

    Also, I am running iTunes 11.1.3 on Windows 7 Pro x64 for both my laptop and desktop.

  • HT204406 Hard Drive wiped out - Can I rebuild the library with iTunes Match?

    My hard drive and external back of my entire music library (15,000+ songs) were completely deleted. I would like to recover this in some way other than loading each single CD one at a time again. I have iTunes Match so I was wondering if there is someway for me to rebuild my library via download from the cloud or something so that I can maintain a new physical copy of the files on my computer again? Or will I have to do this from my iPod?

    Hello Mclary101,
    Thanks for your question! Im sorry to hear about your computer but it sounds like you had iTunes Match turned on before this happened. You should be able to use this article to get your music in iTunes Match re downloaded:
    iTunes: How to add a computer or iOS device to iTunes Match
    http://support.apple.com/kb/ht4913
    To add a computer to iTunes Match
    Open the latest version of iTunes on the computer you intend to add. You can download the latest version of iTunes here.
    Sign in with the Apple ID you use with iTunes Match.
    Choose Store > Turn On iTunes Match.
    Click the Add This Computer button.
    When prompted, enter your Apple ID password.
    iTunes will automatically begin scanning your computer's library for matches.
    A status indicator will allow you to track progress. You may also manually pause and resume the process at any time by clicking the Stop or Start button.
    Once iTunes has completed matching and uploading your iTunes library, your music in iCloud will be integrated into your local music library. A download button will appear to the right of any content that you have in iCloud that doesn't already exist on your computer.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • How can I see what is on iTunes match

    how can I see what is on iTunes match?

    Hi,
    Open iTunes on your computer, add iCloud status to song view. This will tell you if a track has been matched, uploaded or purchased.
    If you have match turned on on your phone you will see all the music that you have in the cloud.
    Jim

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