HT4914 I bought itunes match and when trying to turn it on in my iphone 5, it tells me I am not currently subscribed... how do I fix this??

I bought itunes match and when trying to turn it on in my iphone 5, it tells me I am not currently subscribed... how do I fix this??

Welcome to the Apple Community.
Settings > General > Restrictions, make sure you are allowed to make changes to accounts.

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IMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

iMac Computer using 10.7.5, running iTunes 11.1.5, and using an iPad 2 with os 7.1 . I have over 300 movies in my library and when I share using video on the iPad, the titles covers are all on the wrong movies. How do I fix this?

Hi Michael,
I'm glad iTunes is working now! If you want to locate iTunes plug-ins on your computer, you can find them in the following locations (you may not have the iTunes Plug-ins folder if you do not have plug-ins):
Mac:
/Users/username/Library/iTunes/iTunes Plug-ins/
/Library/iTunes/iTunes Plug-ins/
One thing I also wanted to mention is that the "Users/username/Library" is hidden in Lion and Mountain Lion. You can access it using these steps:
OS X Mountain Lion: What is the Library folder?
The Library folder contains files used by OS X and your apps, including your personal fonts and preferences. The Library folder is hidden. If you need to open it, make sure you are in the Finder, hold down the Option key, and then choose Go > Library.
You can find the full article here:
OS X Mountain Lion: What is the Library folder?
http://support.apple.com/kb/PH11395
All the best,
Sheila M.

HT5035 i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

i redeemed my itunes gift card and i got $15 in credit, but when i try to make a purchase it tells me it could not be completed, how can i fix this ?

If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT2371 I updated my 4s with ios7 and now the icons in safari are in chinese and when you onit so is the site. But the rest of my phone is in English. How do I fix this?

After updating my 4s with ios7, my safari links are in a different language. How do I fix it?

Tap the Bookmark/Favorites Icon; select Favorites; tap on "edit" at the bottom right side of the drop down; tap the red circle with white line and tap delete for each favorite you don't want. Then you should be able to add your favorites in English, or whatever language you want. Hope this helps.

I have a problem trying to answer my security questions for iTunes. And for some reason the backup email I gave which sends the answers is completely useless to me. How can I fix this? I just want to watch a movie on iTunes.

Please help

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007)

I changed my password for hotmail on my home pc, and when I try to use it on my IPhone 3g, it keeps saying it's not valid. How can I get my new password to work on my phone?

I changed my hotmail password on my home computer, and now when I try to get email on my phone and use my new password, it says it's not correct. I just did an update a few days ago, but still can't access my email on my phone. Any suggestions???

You shoulcn't, but download and use the free app My Contacts Backup to back up your contacts before you try. It will back up your contacts as an attachment to an email which you send to yourself. If you somehow lose your contacts by deleting the account you can later open this email on your phone and tap the attachement to re-import your contacts.

My father and I share the same apple id, and when I delete/add a contact to my iPhone they add/delete on his phone as well. How do I stop this from happening?

I want to keep the same apple Id, but I don't want our contacts synchronising every thing in my contacts and calendars. Please help?

This will happen if you have iCloud enabled. So you can either
1. Turn off icloud on one of the devices by Settings > iCloud & turning it off
2. Create a new apple id for either one of you.
You can also follow the link
http://support.apple.com/kb/HT4436

How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot get the music off it.

How can I get my old iTunes music onto my new computer without access to my old computer? I left my previous job and forgot to transfer my music. I bought iTunes match and it shows my old Mac as a device, but I cannot access any of the old music. All I can find are what was on my iPhone, but that's not what I want. I need all my old music from my old Mac, which has been wiped clean by IT at my old job. BUT, I did have iCloud at that time and I thought all my music would be accessible through it. I don't understand the Cloud! And I'm thinking spending $24.99 on iTunes Match was a waste of money because I still can't access my old music.

When you are done with this issue, consider the computer back at the office may still
have access to your iTunes account, and it should be de-auhorized. You can do that
remotely, but be sure you carefully do not mess up your other computer iTunes libraries.
Good luck & happy computing!

I bought itunes match and none of my imported tunes got uploaded. it says ther was error thats all. Any way to trouble shoot?

I bought itunes match and none of my imported tunes got uploaded. It says there was error thats all. Any way to trouble shoot? or what maybe the problem

Best route is to use the Kind, iCloud Download and iCloud Status fields in your library to see exactly what is going on. Often it is worthwhile to turn iTunes Match off, convert suspect Songs to AAC using the iTunes capability, remove non-AAC version (post backup), turn iTunes Match on and allow the 3-Step process to run to completion.
There are restrictions on the type and nature of Song files that iTunes Match is able to work with - it may be that several of your Song files do not fall within the supported range but it is certainly worth trying the steps outlined above.

TS3297 itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same

I just purchased itunes match and when I try to add my main computers music library I see "iTunes Match has encountered an error. Please choose Sign Out and then Sign In from the Store menu and try again." but signing back in always results in the same error message. Somebody has to have an answer to this.

Did you try setting itunes to run with administrator privileges?
Since I changed that I no longer have this issue

TS3694 I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

I am unable to restore my iPhone4, I have iOS6 and latest iTunes installed and when trying to sync or back up it comes up with Error −54. How or what do I do to fix this?

== Error -54 ==
From an OS9 reference, error -54 is a software lock on a file or a permissions error. (Some of the old codes still apply to OSX although there is no formal list of OSX error codes.)
First, try simply restarting your computer.
iTunes Library cannot be saved (Error -54) - https://discussions.apple.com/thread/1912814
Unknown error (-54) while syncing ipod - https://discussions.apple.com/thread/1082953 - problem was locked files
Why does iTunes keep showing a -54 error when I sync my iPad? - https://discussions.apple.com/thread/3727114
Error -54 possibly related to Touch Copy - https://discussions.apple.com/thread/3727114 - cleared by deleting preferences on iPad.

I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy. Can anyone help

I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?

Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.

I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??

I bought a mini mac that was returned to a store; when I try to open iPhoto it tells me I do not own a full copy of the software and prompts me to sign into an applied that is not mine. How do I fix this??

Welcome to the Apple Support Communities
That's a problem that all users of a second-hand Mac released after the OS X Lion launch have. OS X, iPhoto, iMovie and GarageBand are registered to the Apple ID the first owner used to register the computer, so you can't use them legally without repurchasing them. Furthermore, there's a bigger problem: you have to get iPhoto, iMovie and GarageBand on a DVD, because the App Store makes impossible to purchase these applications on a second-hand Mac.
Nothing will happen if they are already installed, but you won't be able to reinstall and update them, so I recommend you to delete them and buy iLife '11 on a DVD to install the applications from there. Also, take note that you can't also reinstall OS X, so if OS X gets damaged, you will have to take your computer to an Apple Store.
Open  > About this Mac, and tell us the OS X version you have. If you are using OS X Lion, you can upgrade to Mountain Lion with your Apple ID, so then you will be able to reinstall OS X

HT1386 hi, when i am syn my books from my mac to ipad even after one full day sync itunes show wait for items to copy and the books in ipad are still not fully loaded. how do i fix this, i have a large collection of books

hi, when i am sync my books from my mac to ipad even after 24 hours sync, itunes show "wait for items to copy" and the books in ipad are still not fully loaded.
how do i fix this, i have a large collection of books around 12000 books

Nobody knows? Not even administrators?
Please it would be really nice to have help on that to take all the benefit of the remote app.
Thank you very much in advance.

I am trying to search the web when I click on Firefox Icon this message shows up Offline Mode Fire Fox is currently in offline mode and can not browse web how do I fix this?

I am trying to search the web when I click on Firefox Icon this message shows up Offline Mode Fire Fox is currently in offline mode and can not browse web how do I fix this?

Firefox does not have a built-in "Run" option on downloads for security reasons. If you "Run" an item, your anti-virus/anti-spyware may not have an opportunity to fully examine the contents until it is already installed on your hard drive. Result: damage, if infected, is already installed on your system.
With that in mind, you can install the following add-on, but you accept the risk mentioned above ('''NOTE:''' the developer has not updated this product -- OR any of his other 7 extensions -- to be compatible beyond Firefox 3.6.x; therefore, when you upgrade to a more current version of Firefox, you may lose the functionality of the add-on if the developer does not update it.):
*https://addons.mozilla.org/en-US/firefox/addon/opendownload/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]

HT4914 I bought itunes match and when trying to turn it on in my iphone 5, it tells me I am not currently subscribed... how do I fix this??

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