HT4914 Itunes match says there's an error and that I Have to exit an then return to store. I do this but the error remains
Itunes match says there's an error and that I Have to exit an then return to store. I do this but the error remains
See Troubleshooting issues with iTunes for Windows updates.
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Similar Messages
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I want to by gems in an app called clash of clans "consumable app-in-app purchase" but it keeps saying its cannot be conepleted and that i have to contact you .. What should i do
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I've had MS Office:mac 2011 on my imac for around 18 months now. Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it. I've just done this using the installation disc which, then said the installation had been successful.
Outlook is still not working. Can anyone please advise me on what to do next.Remove MS Office 2011 completely (here are instructions) and reinstall it.
It's not a simple or fast process but it is important to follow all of the steps in order to get all the files that Office scatters around. This will not affect your data files, only MS Office and its preferences. -
I have updated up my ipad2 which had the original version on it (4.??) to the latest version of IOS. Before I did this I backed up the ipad to my laptop so I wouldnt lose precious pics and videos of my baby boy. Now that the latest version is on the ipad it is now asking me if I want to start as a new ipad or restore my backup from itunes. So i select restore my backup from itunes and connect to itunes but it now says there is not enough space to do so. I have a feeling it is because there are alot of pics on our ipad which i presume are all in this backup, many of which we do not need on the ipad anymore but I have no idea on how I go about deleting these pics?? And how do I find where on my laptop this backup is and most importantly the video and pics of my baby boy.
Restoring an iPad from an iTunes-generated backup should not require an Apple ID password.
Did you encrypt the iPad backup? If so, then trying to restore will require entering the encryption password. -
iTunes Match is not working after the iOS 6 install. All music that was previously downloaded is gone. When the "Music App" is opened, I see a picture of a cloud, and a progress bar that goes nowhere. Then it goes away. No playlists are present. It shows artists, and albums, but all songs are empty. Nothing plays.
Is there a fix for this, or are the Apple Servers simply totally overwhelmed, and this is a matter of being annoyed and patient until it finally connects.
Thanks!Same issue for me.
Some further peculiar things I noticed:
Directly after updating to iOS 6 I had to switch on iTunes Match again (iPhone settings). Then I realized that my music was gone (as described above).
Under settings -> usage one could see that the memory space was still occupied by the huge music library (i.e. there where only 9 of 64 GB free). This changed after several hours. Now there are only 9 GB used, the rest is free. So the library is really gone.
Since then my iPhone continuously downloads some unknown data from the internet (even if all apps are closed and I deselect the use of mobile networks at the several menus in the settings). All apps are closed. The iPhone gets hot and downloads something. It downloaded nearly 400 MB in the last 48 hours via mobile networks. (I got a flatrate, so I don't really care about the data.)
Does anyone know what this means? Thanks for any help! -
ITunes is saying I haven't purchased something that I have
Theres this one season of a TV show I own that I've purchased all the episodes, but the store is saying I haven't purchased it, and still gives me the option to purchase again. I did last night, I got duplicates of all the episodes, but it's still marking it as not have been purchased. I really hope my credit card wasn't charged. I made an appointment to talk on the phone with them but not until next Saturday. Is there anything I can do to undo the purchase if I did end up purchasing it again?
Redownload it -> http://support.apple.com/kb/HT2519
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I am using Apple TV, linked to my computer network via a NetGear WiFi router. After the latest apple updates, it now takes forever to load my library from my computer. Music pauses frequently to buffer before continuing, and pictures take a long time to load. Apple has replaced my apple tv on warranty, but nothing has improved.
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment. -
I cant download ios 6 from itunes its says there was a problem in downloading software
i cant download ios 6 from itunes its says there was a problem in downloading software
i have a same problem bigfoo.. i mean whenever i do it...downloading goes halfway but after that it says an error occured
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i bought this ipod off a friend its second hand but it worked before,, my friend cleared it out so my son can put his own stuff in it ,, but when i turn it on its shows only a usb conneting to itunes and when i connect it to itunes it says soft wear not reconignised and that i should reninstall itunes which i have done 3 times and still it wont connect to itunes,,
ok try this out:
turn the ipod off, than hold the home button and than connect it with your computer, keep holding the home button, if it work fine itunes will give you a message that it found a device in recovery mode and you can try to restore it
also explained here:
http://support.apple.com/kb/ht1808 -
Has iTunes Match been flaky for anyone else lately. I have been having issues with some of my songs. Some of the songs play, some skip.
Either import your Songs into a new clean library, or rebuild your existing library - it would appear your current library is corrupt.
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Subject:
I updated my iPhone to ios5. Receive error message " could no activate iPhone" iTunes message says there is no SIMM in phone. The SIMM I have used all along has not been removed.I know I answered you before on this but can't find the thread. Guess you didn't like my answer. Your phone was illegally hacked to unlock it and when you updated the phone it relocked it back to the original carrier. This made the sim you had in the phone useless and therefore it cannot activate the phone. Nothing can be done in these forums to help you fix your problem as it is against the TOS to discuss illegal unlocking or jailbreaking the phone.
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I tried to update the last itunes, but the error message says there is a missing program to finish the update, but it doesn't list what program is missing. I have never had issues in the past updating a new iTunes.
"There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support perssonel or package vendor."
That's perfect, thanks.
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
Everytime i try to open iTunes it says there is an error and it cannot be opened. what should i do?
Everytime I try to open iTunes, it says there is an error and cannot be opened. What should I do?
What's the precise text of the error message(s) please, confused?
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Tried to install the latest ITUNES update, but now it won't open my ITUNES at all. Saying I have a "Runtime error" and that I need to reinstall ITUNES. Tried a "repair" in Programs on my computer, but that didn't work either.
Hello joeydak,
We've an article that provides troubleshooting steps which can help get iTunes back up and running.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Allen -
if you use iTunes match in order to create space and remove music from your hard drive, does that happen automatically when you subscribe and upload your music or is there another step to remove the music from your hard drive once you've uploaded to iTunes match?
Welcome to the Apple Community.
iTunes match won't automatically remove content from your computer, if you want to do that you will need to do it manually yourself.
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