HT4914 My Itunes match isn't playing a song

On my Itunes match I have a song that was put in icloud and it lets me select to play it but when I play it I don't hear anything

This is a known issue. Problems have been reported since March 13th. Keep in mind that resetting your modem or router is a "shotgun approach" to troubleshooting, since you're effectively changing many things at once (potentially getting a new dynamic IP, connecting to a different DNS server, flushing cached data in your router.) It may very well fail to work all-together.
Problem:
When attempting to add one or more individual tracks to iTunes match, the code "4010" (unknown error) is returned.
Workaround:
Perform a bulk update your entire library via Store > Update iTunes Match.
Report it here:
http://www.apple.com/support/systemstatus/
Currently, iTunes Match is still shown as online and healthy. Apple typically doesn't change that status unless there's a major incident impacting many users at once. This does not mean there isn't an issue, however.

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ITunes Match won't play complete songs, why?

I got itunes match when it first came out.
I am running iTunes 10.5.2 for Windows (hopefully getting a Mac soon).
I have a black iPhone 4S 32GB, and a black iPad 2 32GB, AT&T 3G.
Both devices are running iOS 5.0.1.
When I play songs from iTunes on my computer, everything is perfect. All songs play all the way through.
When I play songs from iPad or iPhone, many, many songs will NOT play all the way through. Most of these songs stop playing about half-way or 3/4 of the way thru the song. For the most part, THESE ARE SONGS PURCHASED DIRECTLY FROM ITUNES!!
The music timer will keep running, like the song is still playing, but it is just dead air. Sometimes it jumps to the next track, and it will play the next track even though the music timer is still running and still showing the original song title, not the next track title.
Some of the songs from my personal collection do the same thing, but so far it is mostly content I paid Apple for thru iTunes.
Why won't it play the complete song? I have had a ticket open for weeks on this issue. I have spoken with Apple Tech Support no less than four times. I have even spoken with Tech Support Supervisors, I even have Tech Support manager's phone numbers, but nobody knows anything.
I have turned off iTunes Match, turned it back on. Done a complete restore on iPad and iPhone. Deleted specific songs, readded them. I've re-downloaded the entire music library twice. I am very close to giving up. iTunes match could be so sweet, but for me it is terribly broken.
I have searched these forums for ideas, but have come up empty. Anybody having these issues? Any ideas on how to resolve it?

i am doing all of this at home, while connected to high-speed wifi. when i say high speed wifi, i mean like over 40 Mbps downstream (say what you will about CableOne, but they have screaming data speeds).
the problem files are "normal songs" approx 4 or 5 minutes or less. again, they were purchased from the itunes store.
for what it's worth, about two hours ago, i uninstalled itunes completely from my computer, restarted the machine, then redownloaded itunes from apple.com. i also reset both devices (ipad and iphone) again.
i turned off itunes match on both devices, signed out of the store in both devices (settings/store/apple id) then set everything back up from scratch. after all this, the same exact thing is happening with the same exact songs.
funny thing is this: it always happens to the very same songs, and the music cuts off at exactly the same time, down to the exact second. the source file shouldn't be corrupted because the file is from itunes, and because if i play it directly on my computer on itunes, it plays perfectly.
VERY MYSTERIOUS.

I just downloaded itunes match and started playing one song (country) and in the middle of the song it started paying another song.

I just purchased itunes match, started playing a song and in the middle of the song it started playing another song (not on my playlist) still showing the image of the original song.

Hi CWaggoner,
Thanks for visiting Apple Support Communities.
If you're experiencing unexpected behavior when playing songs, I'd try the first four steps of this iPhone assistant:
http://www.apple.com/support/iphone/assistant/application/
Regards,
Jeremy

ITunes Match isn't Download my Songs From iTunes

So I just bought iTunes Match, and I decided to do a little test. I took a song that I got from a CD (We Found Love by Rihanna) and I changed the name and album and everything so that it matched the song "International Love (feat. Chris Brown)" by Pitbull. I right clicked the song and clicked "Add to iCloud". And after a couple seconds it said that it "matched" the song to iTunes, not uploaded. I deleted the song from iTunes and from my computer and emptied the Trash too. Then I clicked the little cloud beside the song. It downloaded the song, and it had the right artwork for it, but when I played the song, it played "We Found Love". Am I missing something? Because this doesn't make any sense to me!

The matching process uses waveform analysis. I have had songs titled "track o1" get matched.
If it didn't work this way, you could duplicate the same song several times, rename it and basically steal music from the iTunes store, something I don't think Apple would be too happy about.

HT203167 OK, so I bought a brand new macbook pro since my last one broke. Now my itunes library isn't playing my songs all the way through. How do I fix this ?

ON my new Macbnookpro 2 days old, how do I obtain my itunes purchses in full ???
My old macpro is broken, do I need to somehow make my new macpro my main computer ?
The song are ALL Cut in half i can;r listen to anything I purchased ?
How do I fix this ?
Thanks
Patrick

AND yea i afraid to sync my iphone and lose everything ;( i had everything perfect sync ing perfect ical,contacts,mail,apps and now sence new library I dont wana lose everything.....my hole life runs on my fone i need help bad

HT4914 When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?

When I subscribed to iTunes Match I lost all my songs. I did a back up of my ITunes Library to iCloud but I can't find the songs! Can someone help me?

I guess the iTunes store is not recognizing your computer. Did you de-authorise your computer after you uploaded to iTunes Match. Did you register your new computer with a different User ID? Do you have Genius turned on (which needs to be on as it works in conjunction with iTunes Match. Did you authorise your new computer?
You paid for ITunes match & uploaded your songs using a different computer. So there are obviously one or more steps which need to be taken to download your media from the iCloud. Either someone else with more expertise than I can help you, for example, Limnos Limnos ; or King_Penguin King_Penguin or Chris_CA https://discussions.apple.com/people/Chris%20CA would probably be able to help you better than I.
I don't work for Apple, I'm only a volunteer, if you can't get help from someone as mentioned above there's always Kappy (who is extremely busy) Kappy ;
then I would recommend going through the tried and true channel here > http://www.apple.com/support/contact/
Sorry I couldn't solve your problem myself. I'm about ready to retire from this game.
Peace Out.

How do I tell iTunes Match NOT to upload a song / audio file?

I produce music in Logic Pro and later play in iTunes for additional listening and testing. How do I tell iTunes Match NOT TO UPLOAD certain songs or audio files? I have to continously delete files from the cloud.
Thanks in advance for any suggestions.
PC

Hi,
It's all or nothing with iTunes Match. If the track is a valid format it either matches or uploads.
Do you want to keep the tracks in itunes? If so, I suggest that you create a second blank library then turn on match. This will show all your tracks in the cloud. If a track uploads, you can delete it from the cloud using this new library. When you revert to your original library, the track will still be present but the iCloud status will now be "removed" instead of "uploaded". You can see iCloud status in song view by going to menu > view > view options and tick box. Match will now ignore this track when scanning your library.
Jim

Itunes 11 can't play aiff songs?

Hello everybody!
The itunes 11 doesn't plays aiff songs? I tried drag and import by add to library, but nothing happened.
Someone knows what can I do?
Thanks, Fabio.

Hi,
iTunes can play aiff files.
Have a look at http://support.apple.com/kb/ht1473#1
What is the source of the files and what's their bit rate?
Jim

ITunes Match doesn't upload any songs.

I've got a problem with iTunes match on iTunes 11 on my MacBook Pro 10.8.2. At Step 3, iTunes Match doesn't upload any songs! It stops and starts again with Step 1. At the end, I've error 4002. Turn on/off Genius/iTunes Match didn't worked ! I need help

Power-cycle your internet modem and the router (if you have one). Otherwise just let it keep running. There's really nothing else you can do.

My itunes player won't play my songs. I hit play, the button switches to pause, but it doesn't play and bar doesn't move. Any ideas?

My itunes player won't play my songs. I hit play, the button switches to pause, but it doesn't play and bar doesn't move. Any ideas?

Hey, did you get any help on this? I'm having the same issue.

What should you do if your iPod touch isn't playing the songs in your music it's only skipping the songs

My sister her iPod isn't playing her songs only skipping them what should she do?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

My Itune Match tries to update my songs but itunes just shuts down

I just upgraded to the new version Of Itunes 10.6.0.40 on my windows pc. Now when itune match tries to update my songs to the cloud it just makes itunes crash and restart. Any Ideas Anyone?

Ashy07,
so have you backed up and reformatted?

After updating to osx 10.8.2 and itunes 10.7, iTunes crashes consistently after playing one song

After updating to osx 10.8.2 and itunes 10.7, iTunes crashes consistently after playing one song. Song progress indicator actually stops working after 30 seconds or so and iTunes can no longer be closed. However, the song finishes playing, but the next one will not start.
I tried on different computers, with different iTunes libraries, both on internal and external media. It ALWAYS happens.
Any suggestions?

I downgrade to itunes 10.6.3 and the error still appears.
I have to download this utility http://www.macroplant.com/iexplorer/download-ie3-mac.php
And I deleted this file:
/private/var/mobile/Media/iTunes_Control/iTunes/iTunesCDB
That fix the problem.
Now my iphone is working without issues on latest version of itunes 10.7

HT4914 Can iTunes Match play streaming from my phone instead of having to download anything I want to play?

I have 1 mac and an iPhone4. If I can not stream my iTunes Match music from my phone, what advantages does this $25 purchase have over the Free Google Play service? I'm interested in whichever option can play the most music on demand without taking up space on my phone.

cdhedley wrote:
Thanks! If it's possible to stream iTunes Match on my phone, how do I set it up to do so?
Hi CD Hedley,
Once you have subscribed to Match and let it set up, then just follow these directions:
iTunes Match on iPhone, iPad, or iPod touch

HT4914 Itunes match not updating play list?

I've been using itunes match for about a month and noticed something annoying.
When I add a song to a certain play list that play list dissappears from itunes match on my phone.
I restarted my phone...re-synced imatch thru itunes and nothing..
Anybody else have this problem or know how to fix?
Thanks

Dear Jim
thank you so much. Thank you for your quick reply, sorry I did not respond sooner, but I wanted to make sure it worked before replying, hence I had to wait for iTunes Match to do its thing.
You are are a genius Jim, so a big thank you.
So in a nutshell for all, Jim's solution works for those who have gone over their 25,000 limit by mistake, and are unable to update match, you can with Jim's solution, delete stuff in the iTunes Match cloud and in effect have your original iTunes Match library as you want it.
Thank you Jim
Xen

HT4914 My Itunes match isn't playing a song

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