HT4914 new to itunes match i thought hitting the cloud icon was how you played songs didnt relize it actually downloaded them to phone now my storage id about used up

how to i recover this space

Michael Allbritton wrote:
Yes, folks have gotten refunds even though the TOS says all sales are final. You'll need to contact iTunes Store support and politely make your case that you're just not satisfied with the service.
I've got kind of a radical suggestion, if you want to try it. In cases like you describe a full OS restore, then setting the iPhone up as a new device can fix all these little glitches. It is a lot of trouble, I know, but if you do want to use the service this is one method that should clear it all up for you.
Thank you, it's good to know that Apple does offer refunds. I want it to work, if it does what I would like the $25 would be more than worth it.
I thought clearing my music and starting up iTunes Match with an empty music library might do the equivalent of a full reset... I can't say I really feel like doing that, and I'm skeptical it would clear up all of the issues I've had (play counts, play lists, album art, data usage when I told it to bloody well not use the data).
Thanks for the input!

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I bought a new phone, and am trying to sync to my old phone on the cloud...how do I do this? Had to initially update to 6.1 system so can't use the initial configuation...help!

I just bought a new IPhone 5-had tp update the operating system to be able to sync it with my axisting phone which was on 6.1 (new phone was on 6.0.1). So the new phone is now synced to an old version of my old phone that was on ITunes...how do I get it to sync to the newest version of my old phone that is on iCloud??

Welcome to the Apple Community.
Navigate to Settings > General > Reset > Erase all contents and settings on the device you want to restore.
When this completes and the Set-Up Assistant starts, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.

My music is in the cloud, but it's also on my hard drive. Why does it all show with the cloud icon? Anyway to force the iTunes client to recognize that all of the music is already in my iTunes library folder?

Recently moved to a new PC. Upon installing iTunes, in the Settings dialogue, I've indicated where my iTunes library is stored. And yet, all of my albums in iTunes are showing up with the "cloud" icon, meaning that the client doesn't realize there is a local copy. Clicking the "cloud" icon ends up downloading a duplicate copy of the song/album.
Any suggestions for how to fix this...so that my iTunes client knows all of this music is on my hard drive (in addition to being in the cloud)?
Thanks!

Authorize the computer? Store > Authorize this computer?

All of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any

all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.

Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time?

I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get

I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back. Now everything is in the cloud, and I can't play them and cannot make a cd. Please explain how I can get my library out of the cloud and keep them on my computer so they are available when I want them? Wow.......why have you made everything so difficult now?

SKF5656 wrote:
I just purchased a new laptop, so consequently had to buy Itunes Match to get all of my music back.
No you didn't.
Now everything is in the cloud
Except for anything you did not purchase in iTunes Store.
Only you iTunes purchases are in the cloud.
Reada the article that brenden dv posted to copy your iTunes library to new computer.

HT4914 Can I use iTunes match if I am not sure whether there are any pirated songs in my library

Can I use iTunes match if I am not sure whether there are any pirated songs in my library

iTunes match should work for that. I am assuming your friend gave you some music from a flash drive, and yor not sure if he/sh pirided it or not, and this is understandible. this screen shot should help. I also sugest looking into google play, which is not as convienet as far as combining with iTunes, but is free I bleive.

HT4914 I have iTunes Match. Why is music still taking up space on my iPhone?

I just purchased iTunes Match. Why is my music still taking up space on my iPhone?

If you have iTunes Match, yes the idea of that is that you have access to all your music from anywhere. If you access it though you will be downloading it, in order to play the music you have chosen to play, once downloaded, that music will stay on your device unless you delete it.
Music that is on your phone will show up as normal, music that is only in the cloud will have a cloud icon next to it, when downloaded the cloud icon will disappear, if you delete it again the cloud icon will disappear again.
In the example below, all my albums by Matt Schofield are on my phone, the others would need downloading.
Photo's are different they kept on your device and only synced to the cloud so they can be pushed to other devices.

I recently downloaded lots of CD's to my itunes library. I have itunes match. None of the downloads are appearing on my ipad or iphone. All settings are correct. Anything I purchase on itunes shows up in the cloud on all the devices.

I downloaded CD's to my itunes library. I have itunes match. All my itunes purchased music is on my ipad and iphone cloud. For some reason, while the cloud appears in my library, the CD's that I downloaded (popular ones that itunes recognize) are not showing up on my ipad2 and my iphone4s. When I purchase songs from itunes directly they show up on all i devices (with the cloud icon). In my itunes library all the new downloads from CD's have the icloud icon. However, none of these downloads are showing up on my ipad and iphone as stated above. All my settings are correct. I am sure I am missing something, but not sure what....if anyone can help, I'd really appreciate it. thanks.

This might help: http://www.macworld.com/article/1146958/move_itunes_windows_mac.html.

I turned on itunes match on my iphone, but still seeing lots of artists without the cloud icon???

Hi ...
I turned on itunes match on my iphone, selected "enable" and first turned OFF the slider that says "show ALL music" ... I still saw a bunch of artists (about 100)
Then I turned the slider to ON and saw about 600 artists (as it should be), but those 100 artists do NOT have the cloud icon next to them (meaning that somehow the music is actually "ON" the iphone) ...
can someone explain?? I thought it would be empty except for icloud, and then the things I download from icloud??

If they do not have the cloud next to them on your iOS device, it means that the song is cached on your device. As your device runs low on space, it clears the cached songs and you'll see the cloud next to it. Each time you listen to a song, the song is actually downloaded while you listen. Next time you listen, it's off the device, not the cloud.

I accidentally deleted my media files from iTunes and Trash when I was trying to move the files to an external hard drive. Is there a way to restore the media files from a Time Machine backup or from iTunes Match? What are the steps to do this?

I accidentally deleted my media files from iTunes and Trash when I was trying to move the files to an external hard drive. Is there a way to restore the media files from a Time Machine backup or from iTunes Match? What are the steps to do this?

If you have been backing up on Timemachine.
All you need to do is enter time machine... Then the rest is obvious.
Find the iTunes folder and hit 'Restor'.
If not the only way to get all your iTunes music back is to enter iTunes Store.
On the right hand side you should see 'Purchased'.
Click 'purchased' and there you have it.

HT1844 Library Issue: I just imported 2 CD's into ITunes. They show up in "Recently Added" and on my other devices via ITunes Match, but NOT in the ITunes software on the computer where I added them.

Library Issue: I just imported 2 CD's into ITunes. They show up in "Recently Added" and on my other devices via ITunes Match, but NOT in the ITunes software on the computer where I added them. They show up in the search box, but when I click on the results it just kicks me to ALL my music. I have imported thousands of songs/CD's before and this is a new one.

Something may have gone wrong with the index of the Music playlist. Making another change to the library such as downloading the current iTunes Free Single of the Week, or deleting one track from your library and reimporting it, should fix the problem.
If that doesn't work close iTunes and delete the hidden file sentinel from inside the main iTunes folder, then start iTunes again. It should run a consistency check when it starts up which ought to correct things.
tt2

I have a new 5s and everything has updated from the cloud except my iTune songs. They all show waiting since yesterday , how do I get to download

I have a new 5s and everything has updated from the cloud except my iTune songs. They all show waiting since yesterday , how do I get to download

Do you have iTunes Match or Purchased songs?
If purchased, start iTunes Store > More... > Purchased > Music > re-download from here
If iTunes Match : http://support.apple.com/kb/TS4124

HT204406 my iTunes match can not pass the step 2, it keeps repeat again and again. Pls advise. Thank you.

my iTunes Match can not pass the step 2, it keeps repeat again and again. Pls advise. Thank you.

Very strange. Two items to try:
a. Enable iCloud Status and iCloud Download fields in Song view, sort on status and look for any 'waiting' or 'error';
b. If (a) looks good, establish a new user account, create an empty library and enable iTunes Match, confirm that this provides access to all Songs and is working well.
These are seeking to ensure both no bad Songs or local Library corruption - both are relatively quick.

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I have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.

have iTunes Match, but some of the music I loaded from CDs and I can see in the iTunes store won't play. It recognizes the album but is playing literally the only 3 songs I don't want to listen to.
How do I get to play all of my music that should be stored either on the computer or in the cloud?

Hi,
Initially your music should be in your iTunes library on your computer. Once match completes its scan, your music will have been matched or uploaded. I suggest that you add iCloud status column to song view. This will tell you what has been matched, uploaded, purchased, inelligible, duplicate or waiting. What is the status of your tracks that are not playing.
If space is not an issue, I suggest that you keep the music on the internal hard drive otherwise you can delete the tracks and play from cloud. In both instances, you should maintain a back up of all your music on a separate hard drive.
Jim

HT4914 new to itunes match i thought hitting the cloud icon was how you played songs didnt relize it actually downloaded them to phone now my storage id about used up

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