HT4914 Why can I not update my iTunes Match subscription from my iPad? Must I access from a PC?

I have been getting emails syaing my iTunes Match subscription will expire soon and if I do not renew I will not be able to access my music on iCloud. Also, it says I cannot update my account from an iOS device. But I no longer have iTunes installed on a PC - I only access from an iPad or iPhone. What can I do?

Karin86 wrote:
I always get an error message "Cannot update iOS software" or something to that effect everytime I try. I've tried plugging my iPad to my laptop computer and then my computer directly to internet connection (we have a router that allows WiFi access, so I thought I'd try to bypass the router instead), but this did not work.  I've tried restoring my iPad via connected to my computer through iTunes, that worked for a short time and was able to update the apps I wanted, but soon after one of the apps stopped working properly, and then the apps I wanted to get from the App Store just wouldn't install or load...Instead they would be having "Waiting..." for the longest time until I give up and delete them. I've tried restarting my iPad, no luck either.  I've also gone through the Reset process of "Erase All Content and Settings" i.e., Restore, and like mentioned above, it worked for a little while then it went back to square one, as I mentioned a sentence or two previously.
I've no idea what is going on, why it's not working, or anything.  I just wonder if it's got anything to do with a slow internet connection (we don't have high-speed internet access), or something else I haven't found that may be just under my nose.
I would love some help and input into my situation, all and any ways which allow me to keep my current iPad (which is the New Generation one), not having to trash it and replace it with a new one.
Have you tried to restore as a new device? Maybe a glitch exists on the restored backup, try this:
http://support.apple.com/kb/HT4137
Good Luck!

Similar Messages

  • Why can I not update apps on my I pad

    Why can I not update my apps on my I pad

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why can I not update my iPad first generation to the latest software?

    Why can I not update my iPad first generation to the latest software?

    Which version of iOS is supported is a decision made by each
    individual software developer. If there is an app that is not available
    in iOS 5, contact the developer to see if they can provide a version
    compatible with your iOS.
    Perhaps one of these links may help:
    iOSSearch - search the iTunes store for compatible apps.
    Vintapps 3.1.3 - paid app.
    Apple Club - filter apps by iOS version.

  • Why can't I update my iTunes or apps?

    Why can't I update my iTunes on my iPad....  Or any apps. Tells me "can't connect to iTunes"  even tho password is good?

    iTunes is built into ios and is only a link to the store to buy media, it is not like itunes on a pc and can not be updated outside of an IOS update.
    If you are receiving that error message it means itunes is experiencing server problems, your internet connection is experiencing problems or your firewall/antivirus junk is causing problems.

  • Why can't I update my iTunes to 11.0 when my MAC OS X is already updated to 10.6.8?

    why can't I update my iTunes to 11.0 when my MAC OS X is already updated to 10.6.8? It keeps telling me that an error ocurred.

    Welcome to the Apple Support Communities
    Download iTunes 11.0.1 from Apple > http://www.apple.com/itunes/download

  • HT204406 Why can i not connect to ITunes on my IPod 1st Generation

    Why can I not connect to ITunes on my IPod 1st Generation

    No idea.
    Perhaps if your were to explain your issue, then someone could help.
    What have you tried?
    What happened?

  • Why can I not update my CS 6 programs to Mac OS X

    I am having problems with updating the latest Updates for my CS 6 programs *here PS and Ill. fx. And the notice says to contact costumer support, but only get a few Q's and A's.
    HOW do I get in direct contact (or chat/mail) with costumer service of ADOBE_

    Hej again Steve
    Ok sorry again
    But you seem to be quite into this field. (and I've unfortunately been
    'out' for a while). I used to be up to date, but now, it's all moving so
    fast, and if you're away for a few years then you're (screwed)
    I've been trying to get in touch with Adobe mostly for 1. update of my
    programs because I seem to have a lot of 'faults' in each (crashing, screen
    moving and such)
    BUT 2. also because I want to join CC and with the 40% off (as I have an
    original CS) but when I enter info, it will not accept my serial nr. NOW
    after your guidance I came across this site which shows that I am granted a
    ''free'' CC. Am I reading this right. _ ? I am no idiot, but yes, in the
    computer field _ I am a designer and a damn good one, but all the techichal
    (that is another language _ and heck, we all have our fields_ I go to a
    mechanic to get my car fixed, you?
    Just smiling
    Look forward to hear from you
    Athena
    2014-05-25 22:33 GMT+02:00 Athena Windelev <[email protected]>:
    Thank you Steve / at least it seems that I can get a ''chat'' going.
    A few years ago I could mail them but now not that and no phone (or rather
    when I call long distance I never get thru) what I most want is personal
    contact. Because even if they list 20 or something common Q and A's mine do
    not follow in on any of the categories. BUT thanks again for the link.
    Maybe you can help me with others ... Just a thought
    I\m trying to upgrade my PS, ID and Illustrator CS6 / and I know from
    previous Adobe guidance, one should not just take the latest. I seem to be
    successful with my ID (but yet to prove when I test it, which I haven't had
    time to yet) BUT my PS and Ill come up with this (see attached file).
    Hope you can help. Anyway, you have so far.
    Because you see - I have an original CS6 and want to upgrade to CC soon.
    AND they offer a 40% discount if you already have the original. BUT when I
    type in my serial nr. it won't register this. I've been trying (no kidding)
    for a year now, if not longer. AND this is not in one of their Q and A's
    Best
    Athena
    >
    >
    2014-05-25 18:50 GMT+02:00 Steve Werner <[email protected]>:
        Why can I not update my CS 6 programs to Mac OS X  created by Steve
    >> Werner <https://forums.adobe.com/people/Steve+Werner> in *Creative
    >> Suites* - View the full discussion<https://forums.adobe.com/message/6407979#6407979>
    >>

  • HT1338 why can i not update my software from 10.6.8

    why can i not update my software from 10.6.8?

    Because there are no updates beyond OS X 10.6.8.
    If you want to upgrade to a later version, you have to buy it. Mountain Lion is $19.99 US.

  • I download songs from my dropbox to my macbook pro and then upload them to my updated iTunes.  iTunes plays them in entirety, but when i update my iTunes match, my iPhone and iPad skip many of the songs and albums.  Why?  I have tried everything.

    I download songs from my dropbox to my macbook pro and then upload them to my updated iTunes.  iTunes plays them in entirety, but when i update my iTunes match, my iPhone and iPad skip many of the songs and albums.  Why?  I have tried everything.

    If you have manually manage set, you do not sync.
    If you want to sync, select the content desired to sync and sync.
    This is all covered in the User's Guide.

  • Why can I not use multi-touch gestures on my original iPad with iOS 5?

    Why can I not use multi-touch gestures on my original iPad with iOS 5?

    It would appear that apple has managed to p1ss off  alot of ipad one users in one fowl swoop, what makes it worse is that fact we were the early adoptors who got asked, why do you want a big iphone for? and then spent time showing people how good it was! actually promoting it for apple! and then to get this kick in the teeth is frustrating! i wish i had known about xcode before!
    however!
    keep sending feedback, i must have sent twenty yesterday and will keep sending them untill i get a reply from these idiots! and wont stop untill i do, the more feedback sheets we fill in the more they will have to listen, it takes less than a min, i just asking the same question! moaning on here wont do anything, feedback might
    also note they have changed the website now, but they have not changed the iOS5 spash screen :
    (•          AirPlay Mirroring for iPad 2 and iPhone 4S
              •          Multitasking Gestures for iPad
              ◦          Use four or five fingers to pinch to the Home Screen
              ◦          Swipe up to reveal the multitasking bar
              ◦          Swipe left or right to switch between apps)
    clearly they were planning on releasing this update to us, otherwise on the spalsh screen it would have stated ipad 2 only, note in the sentence above it states it CLEARLY makes a reference to ipad 2 for airplay, so, whatever the problem, they can fix it and they know it works!

  • Why can i not update my ipod keeps saying connection timedout

    Why can i not up date my ipod 4th gen keeps timeing out inernet  connection woking fine.

    Temporarily disable any anti-virus or firewall software before doing the update.

  • Genres do not update in itunes match.

    I updated / removed over 100 genre's that I did not used to a more consolidated list.  After updating to itunes match my genre's on my iphone do not list properly, they are repeated again and again.   I turned itunes off and back on, to no avail?

    When you are making ID3 tag changes in iTunes do not use the "Update iTunes Match" command. When you use that command you are telling iTunes to use the data in the cloud and not what you just did. Just make the changes and leave them alone. However, if you are making a lot of changes to ID3 tags over a short period of time sometimes the changes will not stick and will get reverted. So make your ID3 tag changes in small batches. Also, if the tracks are downloaded to your iOS device your changes won't show up until you delete the downloaded files from the iOS device.

  • HT3209 I know my computer cannot play HD but why can I not purchase HD on my computer for my iPAD which can play HD?

    I know my computer cannot play HD but why can I not purchase HD on my computer to play on my iPad which is capable.

    Fast answers:
    1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
    https://discussions.apple.com/thread/3819550?start=0&tstart=0
    2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
    3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

  • Why can I not update iTunes, or reinstall it?

    When I still had iTunes on my Windows PC computer, it would not let me update to iTunes 10.5, and now not 10.6 either. So I tried to go into my control panel and repair the program and then update it; no luck whatsoever. Then I tried to uninstall it and reinstall it, now I can't even get iTunes back. How can I get the new iTunes 10.6 on my Windows PC computer? Please help me

    What error messages are you getting when you try to install, uninstall or repair iTunes? (Precise text, please.)

  • Why can I not update my iOS on my 3G phone?

    I have followed all the instruction downloaded the  I tune on my hard drive and tried to update the iOS on my 3G phone but after sinking and backing up my data I got a message saying the update can not be done ????

    You said it is an iPhone 3G... but the iPhone 3GS is listed in your signature. This is an important difference... can you please clarify which model you have?
    iPhone 3G can only be updated to iOS 4.2.1.
    iPhone 3GS can go to the latest iOS 5.1.
    If you check your current version under Settings > General > About > Software Version, and your current OS is higher than 4.2.1, then you have a 3GS. If you have 4.2.1 and iTunes says it's the latest version, you have a 3G.

Maybe you are looking for